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New Hall Hotel & Spa

Booking.comUS$110*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$110*
US$110*
US$110*
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New Hall Hotel & Spa
New Hall Hotel & Spa
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1,161 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
Ipswich, United Kingdom
Reviewed 19 December 2015

We stayed there for one night during a murder mistery weekend. The place is lovely, weather was not great so we could not see much of the grounds, but you can imagine how wonderful the place must be on a warm summer day. Rooms nicely decorated, lovely bathroom, lots of wardrobe space. The spa is also nice although I do...

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Helpful?
Thank annina1975
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking to share your review following your stay with us. Whist it was pleasing to see that you enjoyed some aspects of your visit we are always interested in feedback that can help us improve the level of service we offer our guests. I will be discussing your points with the relevant departmental managers and ask...

Reviewed 19 December 2015 via mobile

We spent the evening here the night after our wedding and had a very enjoyable stay! We were upgraded to a deluxe room which was a nice touch - the bed was comfortable but a king size would've been nice and it was so high! Food was brilliant - both at dinner and breakfast. Had a lovely walk around the...

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Helpful?
Thank Daniel A
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your review and your recommendation. I am glad that you enjoyed your stay and I will be sharing your kind words with the rest of the team. Kind Regards Scott Deputy General Manager

Reviewed 17 December 2015 via mobile

Stayed here for two nights in a twin room. Room was comfortable, nicely furnished and well equipped, always nice to have fresh milk waiting for you in the fridge. Staff in the spa were friendly and treatments were excellent. Breakfast was varied and good quality, especially the cooked to order options. We dined in the restaurant on our first evening...

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Helpful?
Thank foxes_squared
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your review following your recent visit, I can see that enjoyed your time with us and that Hubert looked after you.. I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very...

Reviewed 10 December 2015 via mobile

Absolutely beautiful hotel. The staff were so nice from the moment we arrived. They were quite busy due to a memorial but they still greeted us warmly. We ate in the restaurant on the evening and the food was gorgeous. We only had one problem during our stay but as soon as we let reception know they sorted it out...

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Helpful?
Thank Natalie M
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Many happy returns and thank you for your fantastic review. It was pleasing to see that everything was as it should be on your celebratory stay. I do hope we have the opportunity to look after you both again in the not to distant future. Kind Regards Scott Deputy General Manager

Bedford, United Kingdom
Reviewed 9 December 2015

Excellent hotel friendly staff restaurant well above normal great starters well cooked roast nice sweet. Very comfortable rooms WFI a bit slow spa pool, steam room excellent sauna not hot enough and jacuzzi quite small but ok. Fantastic breakfast staff excellent working as a good team on very busy Sunday morning great choice of quality ingredients excellent poached eggs

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Helpful?
Thank Don A A
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your review following your recent visit, I can see that you level 4 contributor and as such your comments mean a lot to us. I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and...

Leeds, United Kingdom
Reviewed 9 December 2015

What an amazing hotel. Everywhere you looked it was a beautiful photo opportunity . The Moat , Bridges & the architecture is stunning. Such helpful staff & the food was outstanding. The Health spa is a must.

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Helpful?
Thank ray t
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review following your recent visit to New Hall. I am glad you enjoyed our hotel and we do hope we see you here again soon. Kind Regards Scott Deputy General Manager

Gloucester, United Kingdom
Reviewed 7 December 2015

Clean, well-equipped room. Very helpful staff; good food. No problems catering for coeliac requirements - good selection of gluten-free food at breakfast. Staff appeared well-briefed on different dietary requirements. Highly recommended.

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Helpful?
Thank Maharg2013
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear guest, Thank you for your review and for your recommendation. I will be sharing your kind words with the team. Kind Regards Scott

Birmingham, United Kingdom
Reviewed 3 December 2015

Stayed with friends for one night as a treat and found the service and standards fell well below what we expected. The room was not comfortable but had not been properly cleaned and the bathroom was grubby. Food in the restaurant was very indifferent and one main course ordered for monkfish arrived and was something entirely different. Nothing was said...

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Helpful?
2Thank Jch1956
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review following your recent stay. Although we are embarking on a period of refurbishment it is clear from your comments that there were some lapses in basic housekeeping and service standards. Please accept my sincere apologies for this and rest assured that I will be discussing them in detail...

East Sussex, United Kingdom
Reviewed 2 December 2015

Booked as I fancied a hotel with a spa, gym & pool. However they were being serviced whilst I was there - I was contacted to say that the pool was not available and it was only when I checked the website did I find out about the spa and gym. I contacted the hotel and was immediately offered an...

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Helpful?
Thank mandyandandy2015
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your review and for your patience during your stay. It was pleasing to see that the team looked after you and that you enjoyed meeting Warwick. I have shared your comments regarding the bath with the housekeeping team and have asked that this is remedied immediately. I do hope we see at New Hal...

Reigate, United Kingdom
Reviewed 1 December 2015

We had the Sunday weekend deal with a cream tea, dinner and breakfast included. I have to say it was excellent value for money in a hotel steeped in history. The room was cosy and different from the usual square box. The meals were of excellent quality and well prepared and unlike other reviews, we found the staff to be...

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Helpful?
Thank SnarlingDog
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your complimentary review on Trip Advisor following your recent stay with us. I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very proud to work at the Hotel. It was pleasing to see...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $184 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#2 Romantic Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from New Hall Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from New Hall Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 32 first floor which overlooked a quiet garden.”
BabsNrWrexham, 23 May 2017 | Read review
“Overlooking the countryside”
frankfurness, 15 May 2017 | Read review
“Stay in the old building - well worth the extra money!”
Doc_norman8, 14 May 2017 | Read review
“Ask to see an alternative room before you book as there are no pictures on theirwebsite”
N6688SJandreac, 8 May 2017 | Read review
“Ask as, being in an historic building, some of the rooms are far less big than others”
Kara2, 3 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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