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Ramada Birmingham Sutton Coldfield

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Traveller (435)
Room & Suite (138)
Dining (22)
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Overview
  • Excellent20%
  • Very good25%
  • Average21%
  • Poor18%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,650)
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1 - 5 of 1,638 reviews
Reviewed 3 days ago via mobile

The most horrendous stay I've ever had in a hotel! The hotel is very hard to navigate and keycards constantly need resetting, mine alone has needed reprogramming 10 times over two days and as my room is a long way away from reception it's hardly...More

1  Thank KRogerson58
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded yesterday

Thank you for your feedback, I can only apologise on behalf of the hotel for your negative stay, if the key cards are interfered with by different signals then they will need to be reset and unfortunately this was the case for you this weekend....More

Reviewed 4 days ago via mobile

I had a very pleasant experience at this hotel the rooms are nice well maintained and a decent size, I look forward to a return visit soon, the staff were very helpful, I would recommend a walk around the grounds really very pleasant.

Thank Rangeyman
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded yesterday

Thank you for your feedback, On behalf of the Ramada Sutton Coldfield we are very glad that you enjoyed your stay at our hotel and we welcome you to visit our hotel again. Regards D Thewlis

Reviewed 1 week ago

Good value hotel for a trip to Drayton Manor. Stayed with my family (wife and two boys (5 & 3)). Unfortunately had some trouble checking in as was not given the family room (twice) we booked but was solved and the room had enough space...More

Thank FamilyAMC
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded yesterday

Thank your for your feedback, We are pleased that once the trouble of checking in was over you enjoyed your time here at our hotel. I will speak to the front of house team to make sure when checking people in they make sure that...More

Reviewed 1 week ago via mobile

This hotel is fairly convenient to get to, and the entrance is lovely. You drive down a winding road and upon arrival it looks beautiful. It certainly fooled me. Once you get into the hotel you can tell it’s very dated. Check in was easy...More

Thank Katy G
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded yesterday

Thank you for your feedback, I am very sorry that you experienced such a negative stay while at our hotel, I will speak to the housekeeping team to make sure that all our rooms are thoroughly cleaned as they should be. When the reception is...More

Reviewed 1 week ago via mobile

Stayed Monday to Friday my company paid for the accommodation room was good except an inch of mould around window , breakfast good choices coffee could have been stronger, had to get my room card Re program x 3 every time have you had it...More

Thank happydaft
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded yesterday

Thank you for your feedback, I am sorry you didn't have a good experience while staying at our hotel, when the hotel is busy our reception staff try their hardest to answer every call however if they are dealing with another situation or customer then...More

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Most Booked Properties in Sutton Coldfield, United Kingdom
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$66 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$66 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (435)
Room & Suite (138)
Dining (22)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
hs732015
18 September 2016|
AnswerShow all 7 answers
Response from KenSolihull_England | Reviewed this property |
Depends on the deal you booked
0
Votes
Pamela L
12 August 2016|
AnswerShow all 3 answers
Response from Alliejc | Reviewed this property |
I think it was 2pm for in and 11am for out
1
Vote
kaiyanah
3 August 2016|
AnswerShow all 4 answers
Response from KenSolihull_England | Reviewed this property |
Yes
0
Votes
Room Tips
"ask for one overlooking the lake."
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"overlooking the lake"
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"choose a different hotel"
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"the rooms need a good sorting out so dirty mould in our three rooms"
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