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Ramada Birmingham Sutton Coldfield

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Traveller (435)
Room & Suite (138)
Dining (22)
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Overview
  • Excellent20%
  • Very good26%
  • Average21%
  • Poor17%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,651)
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All reviewsoverlooking the lakeleisure facilitiesafternoon teagroupon dealsauna and steam roomhealth clubbuffet stylefull englishbirminghameventvenue
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11 - 15 of 1,639 reviews
Reviewed 3 weeks ago

3 week stay in 2015 - customer service lacking / gave them a second chance in 2016 - big mistake; horrible customer service, company paid for room prior to arrival - hotel would not allow me into the room until the next day. (exhausted after...More

Thank erickasuzanne
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 2 weeks ago

Thank you for your feedback, I am very sorry that after two attempts to stay at our hotel you still have a negative impression of our hotel. However both stays are over 2 years old and during this time period our hotel has gone through...More

Reviewed 3 weeks ago

oh my god it is so dated terrible staff terrible rooms mould everywhere wallpaper peeling off no disabled access the facilities were not available no swimming pool/ sauna/ gym stay well clear it ruined a family wedding will not go backMore

Thank Kay D
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 2 weeks ago

Thank you for your feedback, Our hotel has a fully equipped Gym, Sauna, Steam room, Swimming pool and Jacuzzi that have been refurbished recently and are complimentary to our guests. They are open from 6am - 10pm Monday to Friday and 8am - 8pm on...More

Reviewed 3 weeks ago via mobile

We have had a lovely stay here. Clean comfortable rooms , food was nice and staff helpful and friendly, two nights made better with the pool jacuzzi and steam and sauna, just a shame the beauty place wasn’t open. We will stay here again !

Thank Annie G
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 2 weeks ago

Thank you for your feedback, I am glad to hear that you enjoyed your stay with us, we try to make sure that everyone has the best possible stay and we look forward to seeing you again. Regards D Thewlis

Reviewed 3 weeks ago

I stayed here with my daughter and 16 month old grandson, the reception staff were very welcoming and informative, we had booked a twin room and the receptionist very kindly organised a travel cot for my grandson. The room was a bit dated, the small...More

Thank lindawL2049TZ
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 2 weeks ago

Thank you for your feedback, Our Front of House team work hard to make sure that everyone is made to feel welcome at our hotel, we do try to make sure that the guests needs are catered for. I will pass on your feedback about...More

Reviewed 3 weeks ago via mobile

Stayed on a Friday for a Groupon offer for one night including afternoon tea and breakfast. All the rooms in the main part of the hotel have no baths. It was a maze to find the room. The hotel looks very tired and needs a...More

2  Thank KAD1974
Response from Ramadasutton, Guest Relations at Ramada Birmingham Sutton ColdfieldResponded 2 weeks ago

Thank you for your feedback, We strive to maintain high standards throughout our hotel and I will speak to the relevant teams to make sure that all rooms are cleaned to the highest standard. We are very sorry that you felt that your stay at...More

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Most Booked Properties in Sutton Coldfield, United Kingdom
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$66 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$66 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (435)
Room & Suite (138)
Dining (22)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
hs732015
18 September 2016|
AnswerShow all 7 answers
Response from KenSolihull_England | Reviewed this property |
Depends on the deal you booked
0
Votes
Pamela L
12 August 2016|
AnswerShow all 3 answers
Response from Alliejc | Reviewed this property |
I think it was 2pm for in and 11am for out
1
Vote
kaiyanah
3 August 2016|
AnswerShow all 4 answers
Response from KenSolihull_England | Reviewed this property |
Yes
0
Votes
Room Tips
"ask for one overlooking the lake."
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"overlooking the lake"
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"choose a different hotel"
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"the rooms need a good sorting out so dirty mould in our three rooms"
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