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Moor Hall Hotel & Spa, BW Premier Collection

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Certificate of Excellence
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Moor Hall Hotel & Spa, BW Premier Collection
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1,544 Reviews from our TripAdvisor Community

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Showing 1,531: English reviews
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Uttoxeter, United Kingdom
Reviewed yesterday NEW

I was gifted a spa treat for my birthday at Moor Hall. It included an overnight stay, 1 x 25 minute spa treatment, meal for two (we up graded to the AA Rosette Oak Room restaurant) Our room was extremely spacious with a four poster bed; it was clean and tidy. Room service delivered a birthday cupcake on arrival which...

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Helpful?
Thank Mark B
Burton On Trent
Reviewed yesterday NEW

I have been a regular visitor to Moor Hall for many years. I was so impressed after my last visit that I have had to review this hotel again. After a not so good experience, well over a year ago now, it was a big decision to return. However putting it behind us we booked a table with friends for...

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Thank Julie081
Birmingham, United Kingdom
Reviewed 2 days ago NEW

From the moment we arrived until we left we were impressed by the attentive friendly staff. The hotel is welcoming, clean and the room was perfect. Jamie, Karl, Angie, Jen, Dan, Luke to name a few of the staff were so helpful, professional and friendly, even walking around the beautiful well kept building staff asked if they could help. Food...

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Helpful?
Thank valerierogers7
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your fantastic review. I am delighted that you had a great Moor Hall experience, and will be sure to share this with the team, who will find your praise extremely motivating and rewarding. Its such a lovely time of the year to be out and about, and I hope that you will come back during the summer...

Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

A really excellent experience in the Country Kitchen restaurant. A lovely range of freshly prepared starters, mains and desserts. Great choices. Salmon in a white wine sauce, as a special, was light and extremely tasteful. First rate service by Isaac throughout. Attentive and alert without being intrusive.

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1Thank adb22015
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

As a Trip Advisor Certificate of Excellence winner, we take great care to ensure that our food is of the highest standard, and source much of our fresh produce locally. Our guests regularly tell us that they can really taste the difference, and Chef is delighted that you enjoyed your tasty special of salmon in a white wine sauce. Isaac...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Not for the first time, we had a great experience for afternoon tea. All of the staff have a smile on their face and make you feel important, without actually over imposing themselves and becoming annoying. Angie, our host, was brilliant and I would highly recommend this place for afternoon tea!

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Helpful?
Thank RavJohal
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

The happiness of our guests is very important to us, and we are extremely lucky to have such a dedicated team at the hotel, who enjoy making our guests feel special every time they visit. Angie is thrilled with your lovely feedback and your kind recommendation is really appreciated. Thank you for taking the time to post your 5* rating,...

bham
Reviewed 1 week ago

Moor Hall is a beautiful setting for a wedding both inside and out. We have just held our daughters wedding here on Easter Sunday and couldn't be more impressed. The service was outstanding from the hotel reception to the wedding coordinators, bar staff, waiting staff were all excellent. Food was lovely both for wedding breakfast and evening hog roast. Nothing...

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Helpful?
Thank qwerty77Bham
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your amazing feedback, we are delighted to have been part of your daughter and son in law’s wedding celebrations on Easter Sunday. Moor Hall provides a beautiful country house setting backed by exceptionally high standards of care and personal service, and we can confidently offer our guests the perfect venue for a wedding reception, civil ceremony or...

Reviewed 1 week ago via mobile

We've just returned from an overnight stay at Moor Hall to celebrate our wedding anniversary. It was the venue for our wedding reception 16 years ago so is a place dear to our hearts and remains so. We booked a superior room but to our delight, we were given a suite comprising of a bedroom, separate sitting room with TV...

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Thank Maura L
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for choosing to return to Moor Hall Hotel & Spa to celebrate your wedding anniversary and for this amazing review, which is greatly appreciated. I am delighted that our family owned country house hotel continues to hold a special place in both your hearts following your wedding reception held here 16 years ago. I am pleased that you...

Birmingham, United Kingdom
Reviewed 1 week ago

My sister and I enjoyed a very pleasant carvery dinner on a Thursday evening in the country kitchen. The young waiters were attentive without being intrusive, the chef who carved the three choices of joints on offer was friendly and helpful. He explained that there was also a chefs special, but I decided on the turkey, and my sister the...

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Helpful?
Thank sindee23966347
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your lovely review following your visit to our Country Kitchen restaurant. As a Trip Advisor Certificate of Excellence winner, we take great care to ensure that our food is of the highest standard, and I am delighted that you enjoyed a tasty and relaxing dinner with your sister. Thank you for your kind recommendation, we hope to...

Staffordshire, United Kingdom
Reviewed 1 week ago

Attended as a wedding guest recently. Organisation worked flawlessly. Food was excellent, setting splendid and staff helpful and attentive. Much of this was due to the attention to detail shown by the events manager Jamie Hall

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Thank bcreek2017
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Weddings are very special occasions where memories last a lifetime, and Jamie and his team are thrilled to have been part of such a special day. Thank you for taking the time to post this fantastic review.

Reviewed 1 week ago via mobile

Visited here for afternoon tea with my mom yesterday. Couldn't fault the service was very well looked after and the food, as always here, was amazing. Good value for afternoon tea in lovely surroundings will definitely return.

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Thank lauzeo
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Sounds a perfect afternoon. The delightful company of your Mom, amazing food and stunning surroundings. Your wonderful review is really appreciated, please come back and visit us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 

Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Address: Moor Hall Golf Club Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $125 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Premier Moor Hall Hotel And Spa
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from Moor Hall Hotel & Spa, BW Premier Collection staff and other travellers.
11 questions
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Birmingham, United Kingdom
Brighton, United Kingdom
3 months ago
Reading, United Kingdom
3 months ago
Romsey, United Kingdom
4 months ago

See all questions (11)

Questions? Get answers from Moor Hall Hotel & Spa, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all nice”
Julie081, 25 Apr 2017 | Read review
“Standard in all rooms was excellent, peaceful”
valerierogers7, 24 Apr 2017 | Read review
“Best to avoid 127”
NickiSolihull, 15 Apr 2017 | Read review
“Arrange to have one looking over the gardens and golf course. Lovely views.”
BobEllis42602, 12 Apr 2017 | Read review
“We had room 184 it was absolutely beautiful.”
gaila666, 9 Apr 2017 | Read review
5 of 5