Stayed for Friday and Saturday night. We got parked at the back of the hotel. You give the owner your keys so he can move it if needed as the car park is tight and I think has room for 11 cars. The hosts are really pleasant. We got there for about 12.00 and had to wait only 15 mins for our room to be ready. While waiting we had a drink and a very good pint of carling it was. The room was very clean and smelt so as well. The bed was comfortable and bedding clean as well. There wasn't a shower only a bath, to some a problem but not for us. Plenty of wardrobe space. This hotel is perfectly situated on the Seafront. We would definitely stay here again.
My sister & I stayed in a family room, which was lovely, the shower was another matter, the door to shower wouldn't open much as it was placed in wrong spot. The, toilet blocked entrance. My sister & myself are big ladies and it was difficult to shower. Though the hotel advertised a lift, it was constantly faulty. My sister suffers REALLY, REALLY badly with claustrophobia, but the hotel manager said There's no such thing as claustrophobia when we complained about lift. She kept getting Stuck in lift. When we complained we were told we were only ones to complain, but other guests told us they'd also complained. So unless u can use the stairs, stay clear.
We booked in my husband ,myself an my mother - in - law who was 90; while we were there .She is in a wheelchair or on a walker and enjoyed herself especially with Lee and his beautiful wife and staff making it a memorable stay. The lift is small but my mum in law got in with one of us with her each time . If we asked for anything they did their best to accommodate like asking for a gluten free cake for her which they did at dinner time with candles on and she was so happy with the rose plant and card they gave her at breakfast. They had a stairlift to get her in to the bar at night and Lee went out of his way to make sure she was safe by getting her up safely. This hotel is central to everything.The breakfasts are very tasty and lots of choice as with your evening meal.The people who are complaining about the hotel seem to me to expect more for their money, you get what you pay for, we loved the service and that's what our mum in law had,it made it memorable for her and we met some lovely people ,both staff and guests and she loved every minute of her stay , we didn't mind leaving our keys at reception as we didn't need our car till we left, just happy are car was safe, we enjoyed our stay and will be returning xxx…
helpful lovely people who do everything they can to make stay pleasant cant wait to go back MORE BEER LEE lol usually book for 2 nights end up staying 5 and almost always finds a way for us to stay close to beach and bars love it
Faulty towers has nothing on this place. Car parking in a derelict back alley, 5 car space in truth and being asked to leave car keys so they could move your car! Ensuite single rooms donot exist. Old saggy beds, shower not regulated and too tiny to use. Door keys do not work properly. TV did not work, one channel that kept breaking up. and screen was actually broken. Bed was old lumpy and saggy. Seaview window, open due to stuffy room ....get noise through night. Complain and the Owner/Manager? will harangue,bully,browbeat,and be thoroughly rude. DONOT BOOK THIS PLACE IT GIVES THE RESORT A BAD NAME.