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Carlton Park Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Carlton Park Hotel
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726 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Settle, United Kingdom
Reviewed 11 September 2016

I was staying here as I was attending a golden wedding party in the evening so it made sense to stay the night. On arrival I was kept waiting at reception while 2 other guests were checked in. This wouldn't have been a problem if the receptionist had just acknowledged me. 'I won't keep you a moment' would have been...

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Helpful?
Thank Elaine S
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your review and observations following your stay with us recently. I am dismayed and surprised to hear of your experience on check in as we pride ourselves on warmth of welcome and customer service, for which we receive much praise. You are correct, check in does set the tone for the rest of the stay and I...

York
Reviewed 9 September 2016

The hotel is nice enough, what you would expect of a 3 star hotel. Has a nice enough spa. However, the food is absolute rubbish - I would not recommend this hotel to anyone who likes half decent food.

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Helpful?
1Thank Carole005
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your review but I am unable to comment as you do not elaborate at all. Please feel free to discuss your experience with me directly on 01709 849955. Thanks, Jason

Reviewed 7 September 2016 via mobile

We found a deal for this hotel through wowcher; 99 pounds for 2 nights and one meal included. When we arrived at the hotel we checked in easily and were in our room in no time. The room, and hotel in general had dated decor and looked in need of modernising, however everything was clean and tidy. On our first...

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Helpful?
Thank Josh E
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your review. I am delighted that you found the hotel to be good value and enjoyed dinner. The hotel is traditionally styled with modern features complimenting a classic design but I appreciate that this is not to everyone's taste. Our spa pool is checked regularly and chemicals used in the complex regulated as part of our maintenance...

Luton, United Kingdom
Reviewed 6 September 2016

We had a pleasant couple of nights at the Carlton Park in a cozy and comfortable room on the fourth floor. Room overlooked playing fields so was nice and quiet, only disappointment noise wise was a couple of noisy guests coming back from a wedding party downstairs around 3am who were unnecessarily loud. Shower in the room was superb, really...

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Helpful?
Thank fork_handles
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your review and helpful observations concerning your stay at the hotel. We do have a policy welcoming guests into breakfast and taking their room number and I am at a loss to explain why this was not the case during your stay. We move the restaurant from time to time to accommodate other business in the hotel...

Reviewed 6 September 2016 via mobile

I have a buy a gift voucher. Receptionist was rude and unhelpful. She said the allocation was full - why is there an allocation ? It's a pre paid voucher that someone has kindly got me as a gift that I'm unable to use ! Ridiculous ! I should be able to use this when ever I like ( I...

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Helpful?
1Thank Honest3185
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

I am sorry that we were unable to accommodate you recently but this is really a complaint against Buy a Gift rather than the hotel. I'm sure that, having been unsuccessful in your attempt to book with us, you came up against a similar problem when searching for availability elsewhere, leading to you taking out your frustration by awarding us...

United Kingdom
Reviewed 4 September 2016 via mobile

Chose this hotel from booking.com for one night. There was not too much awful but it lacks attention to detail in many aspects. On arrival, the welcome was charmless and lacked warmth. A credit card was asked for 'in case we need any extras'. I explained we would not need any but was told..'you have to give it to us...

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Helpful?
2Thank JRLOTBC
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your review and comments following your recent stay with us. I am sorry that we did not match your expectations and that you found our facilities and customer service to be sub-standard. We do ask for credit card authorisation or payment on check in as most hotels do but this should not constitute the entirety of your...

London, United Kingdom
Reviewed 3 September 2016

Lovely hotel..Enjoyed a swim in their pool & the sauna The restaurant was a bit exspensive, but overall staff were friendly & helpful.Lovely view from our window.Breakfast was buffet style with plenty of choice and tasty.

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Helpful?
Thank Bluenose55
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your recent review and kind comments. We hope that you will visit us again soon!

Reviewed 3 September 2016 via mobile

I travel very regularly with work and stay in all manor of hotel across the UK, from service station travel lodges to city centre boutique hotels. In all my time I have never been treated as badly as I was at the Carlton Park Hotel. During my two night stay almost every member of staff I interacted with left me...

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Helpful?
3Thank lastcrisp
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

I understand your frustration; however, our policy is similar to many other hotels: we do not allow guests to bring in take away food for consumption on the premises. As you mention, we do provide both a bar and restaurant which, although not to your liking, serve freshly prepared wholesome cuisine using locally sourced ingredients which suffices for most. I...

west yorkshire UK
Reviewed 30 August 2016 via mobile

An amazing place to stay for a short break away, unwind in the spa and pool area or take yourself into the relaxing bar for a few drinks... The four poster beds are a must to give that added extra...the ataff are wonderful, helpful and cheerful and the hotel is clean and well kept The food is lovely! I recommend...

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Helpful?
Thank dizzysnukums
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you so much for your lovely review and kind words. Be sure to visit us again soon!

Reviewed 28 August 2016 via mobile

Very good deal. Lovely room - everything you need. Quiet - overlooking fields at the rear of the hotel. Food plentiful and tasty. The staff were very attentive, helpful and friendly. Waiter who served us on our first night was really charming - think his name was Jonathan. Went to York for the day - an hour to the park...

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Helpful?
Thank Kirsten S
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Many thanks for taking the time to comment on your stay. I will ensure that Jonathan is made aware that you found him to be charming; I am sure he will be delighted! We look forward to seeing you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Carlton Park Hotel

Address: 102-104 Moorgate Road, Rotherham S60 2BG, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham
Price Range: $98 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton Park Hotel 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Carlton Hotel Park Rotherham
Carlton Park Rotherham
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Park Hotel staff and other travellers.
11 questions
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Sheffield, United Kingdom

MRS L WALKER

                                                                                                                                                                                                          500 RICHMOND ROAD

                                                                                                                                                                                                          SHEFFIELD

                                                                                                                                                                                                            S13 8NB.

                                                                                                                                                                                                            0114 2659089

Hi,

          I 've booked to have a meal on the 4th April 2015 for my parents wedding anniversary. I've been twice to try and change the date, but on both actions , person dealing with the bookings was unavailable.In a meeting are was unable to attend the desk. I left a message on reception , to cancel the 4th April and to rearrange the date for 25th April , if possible , please. Can you please let me know if this was changed.many thanks Mrs L Walker

over a year ago
Grimsby, United Kingdom
5 months ago
Durham, United Kingdom
6 months ago
London, United Kingdom
9 months ago

See all questions (11)

Questions? Get answers from Carlton Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked 205”
  • Night two
  • Room View
  • Night one
  • Bedroom Selfie
Cheek2Chique, 23 May 2017 | Read review
“Our room looked on to a green field,nice and quiet”
coopsy765, 26 Apr 2017 | Read review
“WE had side view room and it was very quiet.”
elizabethkI1794DT, 14 Apr 2017 | Read review
“We were on the 4th floor overlooking a rugby pitch (which wasn't used even on the Sunday), so a pleasant outlook.”
Morgana47, 2 Mar 2017 | Read review
“Ground floor,overlooking garden.”
patsygreen, 17 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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