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County Hotel

9 Botchergate, Carlisle CA1 1QP England
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Traveller (301)
Room & Suite (33)
Dining (11)


#21 of 21 hotels in Carlisle
A beautiful listed building, the non smoking County Hotel still retains its Georgian Grandeur as well as providing modern spacious accommodation, free wireless internet access in all bedrooms and public areas and conference facilities. Situated in the heart of Carlisle, this 3 star hotel overlooks the splendid twin towers of King Henry VIII's historic Citadel and is opposite the railway station. With 2 miles from junction 43 on M6 the hotel is an ideal base for exploring nearby Gretna, north Cumbria and the Lake District. Open daily for breakfast and dinner the Gallerie Restaurant offers a choice of a la Carte or table d'hote menus, complemented by a good selection of wines and liqueurs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Breakfast buffet
24-hour front desk
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Room features
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
780Reviews4Q+A100Room tips
Traveller rating
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  • English
Helen W wrote a review Yesterday
9 contributions1 helpful vote
Down at heel, ageing, no bar, no restaurant. Nasty little room with dirt on the walls, a psychedelic TV with 2 remotes and no instructions. A window that wouldn’t open. Entrance from the car park was littered with dog ends, old masks and take away crap. Meant to be dog-friendly but at best dog-tolerant. Only plus was a very friendly and helpful man on reception.
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Date of stay: September 2021
Mark wrote a review 22 Sep
Bath, United Kingdom1 contribution1 helpful vote
What an awful experience. We complained on several occasions over terrible service and we are still awaiting an acceptable outcome. They bagged our clothes in bin liners after night 1 of 2 in the morning as they came to clean and didn’t realize we had 2 nights booked. Some of our possessions were covered in shampoo and shower gel as everything was stuffed into a bag. They just said ‘oh no, that’s bad isn’t it! ‘ The worst was stating they are legally allowed to sell out of date drinks (that taste out of date btw). Would never visit again
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Date of stay: September 2021Trip type: Travelled with friends
1 Helpful vote
Keith Ross wrote a review 21 Sep
Whitehaven, United Kingdom16 contributions8 helpful votes
Stayed at the County hotel, Carlisle on Saturday 18th September 2021. Room was massive, noisy, dirty and like something from the 1970s. Absolutely avoid this dump, we only booked as the nearby premier inn and IBIS were full.
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Date of stay: September 2021
Room Tip: Book elsewhere!
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Rosemary C wrote a review 19 Sep
chichester47 contributions17 helpful votes
This is a hotel that needs a lot of love and money spent on it. Stayed here whilst walking Hadrians wall. No bedside table on my side of bed and the 2 spare pillows in the wardrobe did not have pillowcases on . The restaurant was closed in the evening. Carpets are very worn and in some places a trip hazard. Hotels are not having the easiest of times at the moment . On a more positive note the breakfast was very good indeed and the hotel is very conveniently located for the railway station . There is an excellent Italian restaurant just around the corner .
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Date of stay: September 2021
Didi G wrote a review 15 Sep
12 contributions
This hotel portrays itself as something completely different on its website. The whole place bore no resemblance to the advertising. Totally misleading. The entrance and stairways are worn and dirty. The hand sanitisers dotted around didn't work. The room was totally different from what was expected and was in an unacceptable state of disrepair. Trading standards would have a field day with this hotel. Constant sound of the extractor fan at the pizza place next door all night. The floors throughout were uneven and creaked so badly we were woken up by the people upstairs using the toilet. There were burn holes in the net curtains and on the windowsill. The bathroom sink was cracked and there were 2 part used toilet rolls left on the toilet. More like a £20 a night motel than an £80+ hotel The only good thing about this disappointment calling itself a hotel was that it was a stones throw from the railway station and central to Carlisle. Would give it 0 stars if I could.
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Date of stay: September 2021Trip type: Travelled as a couple
US$48 - US$173 (Based on Average Rates for a Standard Room)
county hotel carlisle
United KingdomEnglandCumbriaCarlisle
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Frequently Asked Questions about County Hotel
Which popular attractions are close to County Hotel?
Nearby attractions include VR Gateway (0.2 km), Red Herring Escape Rooms (0.2 km), and Carlisle Rail Station (0.1 km).
What are some of the property amenities at County Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at County Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at County Hotel?
Yes, free parking is available to guests.
What are some restaurants close to County Hotel?
Conveniently located restaurants include Alexandros Greek Restaurant and Deli, Padthaistr Eat, and Anazao Tearoom.
Is County Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Carlisle.
Are pets allowed at County Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does County Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to County Hotel?
Many travellers enjoy visiting Cartmel Medieval Village Priory (13.0 km) and Kirklinton Hall & Gardens (12.2 km).
Is County Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.