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All reviewstrain stationtravelling by trainchristmas partynight portersaturday nightcentral locationbit datedevening mealtwin roomone night stayfollowing morningcentre of townfull englishclaireballroomcastlepubs
My husband and I stayed at this hotel for an evening and had a really lovely time. The room was spotlessly clean and comfortable, we thoroughly enjoyed our evening meal and the staff made us feel very welcome and relaxed. We will definitely be staying...More
Was on a course and needed to access the hotel the staff were very helpful but they have a metal ramp but it's far to steep I was half way up. It and I got stuck and had to climb off it which was very...More
We went for afternoon tea & had asked for a nice quiet table due to elderly people in the party. When we arrived we had been given a table right beside the door & a table of 25 people beside us. We didn’t want to...More
the room was very clean and well set out but we found it to be to warm but opening a window fixed this problem.
we had no other issue with the hotel the staff were all very helpful and well mannered
the attended to any...More
I have stayed at this hotel a few times now but I have never stayed in a room this bad (326).There was no wow factor only this is terrible. The room was dim as there was very little natural daylight penetrating the filthy windows that...More
2 Thank chilloutsmithy
Response from jazzyjeff40, General Manager at Hallmark Hotel CarlisleResponded 1 week ago
We are sorry to hear that you did not enjoy your stay, I will go and check the room this morning & discuss the points raised with Housekeeping, I can assure you that even if you are staying when you have a voucher...More
Response from jasonhanson | Reviewed this property |
The car park is a bit awkward to find as you have to go through the station car park. Access is tight if you have a large car and there are not very many spaces on a first come first stay basis. Costs £10 a night. I would... More
The car park is a bit awkward to find as you have to go through the station car park. Access is tight if you have a large car and there are not very many spaces on a first come first stay basis. Costs £10 a night. I would stay in the station car park... That is if I would stay there again which I wouldn't. Terrible place!
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"Some rooms have been refurbished. The hotel is currently being updated. Try to get a room that is updated."