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Ibis Carlisle

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Portlands Botchergate, Carlisle CA1 1RP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (109)
Room & Suite (53)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 21 hotels in Carlisle
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Billiards
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, Hungarian, Portuguese
1739Reviews28Q+A100Room tips
Traveller rating
  • 594
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  • 71
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  • English
Popular mentions
Dick S wrote a review 24 Sep
Cambridge, United Kingdom214 contributions151 helpful votes
I visited this hotel with a group of 4 friends as a stop over while doing the Cumbria Way walk. It is situated in the centre of Carlisles nightlife with numerous clubs, pubs and restaurants on the doorstep. We stayed on a Saturday night so overnight noise was excessive. The room was clean but very hot with limited ventilation available which affected my ability to sleep along with the shouting from outside. The toilet in the room was also defective and after flushing you experienced something similar to water torture. This rectified itself after about 10 minutes. The shower was very good and linen was clean. We decided to eat both dinner and breakfast at Weatherspoons situated over the road from the hotel. This hotel would be ideal for persons wanting to enjoy a night out in Carlisle. It also suited us as a start point for our 73 mile walk.
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Date of stay: September 2021
Location
Service
Sleep Quality
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SandieS-H wrote a review 6 Sep
Greater London, United Kingdom6 contributions1 helpful vote
Staff friendly and helpful on arrival. Pre booked check in so no wait. Room clean and comfortable. I regularly stay here because it is home away from home. Some restrictions still apply but overall no problem. Well placed hotel for all City amenities/attractions and not overly expensive.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 1 week ago
Thank you for your lovely review, Really nice to read we are home away from home, see you next time, Many Thanks Beverley
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Emma S wrote a review Aug 2021
Holmrook, United Kingdom11 contributions
+1
If this review only needed one word it would be grubby. Dirty switches, damages to door and desk, dirty towel, wooden sticks instead of teaspoons, stains on walls, black mold bits floating in the toilet after flushing. Only thing good for is a roof over your head and in city centre for eating out.
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Date of stay: August 2021Trip type: Travelled on business
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 3 weeks ago
Thank you for your review, I will pass onto the the housekeeping department as cleanliness is not an area that usual needs reporting to us.
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canejohnh wrote a review Aug 2021
Durham, United Kingdom1 contribution
Lack of staff. Lack of towels in room. Breakfast very disappointing. Burnt croissants,cold sausages, cheese dried out curled edges past it’s best should not have been served to the general public.I have used ACCOR hotels for many years and expect better.e
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Beverley McPherson, Other at Ibis Carlisle
Responded 3 weeks ago
Thank you for your review, please accept my apology that you experience this, Breakfast is normally enjoyed by all, I will forward these comments on the the FB person to look into further.
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Buytrudystyle wrote a review Aug 2021
Dundee6 contributions1 helpful vote
Nice clean hotel with basic comfy rooms, friendly welcome from staff. Liked the pod style bathroom with fab shower. Great sound proofed windows which are needed as hotel is right in the busy party district with bars open until 5am. If you are looking for a quiet break choose another hotel. This was perfect for us to walk into town and nearby music festival. Good breakfast (my vegetarian option was cooked specifically for me just ask) free car parking at rear of hotel. Lots of bars and restaurants nearby and near the train station
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 4 weeks ago
Thank you for your review, glad you enjoyed your stay.
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PRICE RANGE
US$47 - US$83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis carlisle hotel carlisle, accor carlisle
LOCATION
United KingdomEnglandCumbriaCarlisle
NUMBER OF ROOMS
102
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Frequently Asked Questions about Ibis Carlisle
Which popular attractions are close to Ibis Carlisle?
Nearby attractions include VR Gateway (0.10 km), Red Herring Escape Rooms (0.08 km), and Carlisle Rail Station (0.1 km).
What are some of the property amenities at Ibis Carlisle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ibis Carlisle?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Ibis Carlisle?
Yes, parking is available to guests.
What are some restaurants close to Ibis Carlisle?
Conveniently located restaurants include Alexandros Greek Restaurant and Deli, Padthaistr Eat, and Anazao Tearoom.
Is Ibis Carlisle located near the city centre?
Yes, it is 0.3 km away from the centre of Carlisle.
Are pets allowed at Ibis Carlisle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Carlisle?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Hungarian.
Are there any historical sites close to Ibis Carlisle?
Many travellers enjoy visiting Cartmel Medieval Village Priory (13.1 km) and Kirklinton Hall & Gardens (12.3 km).
Is Ibis Carlisle accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.