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Holiday Inn Express London - Heathrow T5

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Holiday Inn Express London - Heathrow T5
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1,729 Reviews from our TripAdvisor Community

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Showing 1,654: English reviews
Southampton, United Kingdom
Reviewed yesterday NEW

Overall things were fine, room clean, check-in fine, breakfast was just average as most hotel's are. However, the issue is having to pay £10 for one night of parking after paying for a hotel room. I feel if you pay for a hotel room, then parking should be included. I appreciate it's close to the airport, but guest should have...

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Helpful?
Thank invitemetotravel
Derby, United Kingdom
Reviewed 1 week ago

It was the first time I had used this hotel having eschewed a special rate at the hotel where the conference was being held as a result of my loyalty to IHG but it will be a long time before I go back. Why? The check in (as a gold card holder) was fine but once I arrived at the...

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2Thank Mark G
Cannock, United Kingdom
Reviewed 1 week ago via mobile

This hotel is more well thought out than most 4 star plus hotels we have stayed in while visiting London. The room was spacious and met all of our requirements for an overnight stay. It was very clean and modern and finally a hotel with adequate lighting over a full length mirror!! It also had the hairdryer positioned in a...

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Thank pajtours
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am extremely sorry that you were unable the control the temperature in your room. If you come across similar situation ever again, please do advise...

Plymouth, United Kingdom
Reviewed 1 week ago

This not the first time I have stayed here but the only time that I have reviewed it. The service at the desk was excellent and the room was clean,wwarm and inviting. The Italian restaurant on site was good too. Breakfast was included in the price -continental! ,( don't expect bacon!!!

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Helpful?
Thank oldnorman
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gaurav Bidhuri

Reviewed 1 week ago via mobile

The levels of understanding simple English were poor near non existent. Bar staff not good. 2 young girls. Bar food quality was poor. Chef can't cook a medium rare steak. My room was bad. They had sprayed with a masking smell agent to hide something. During the night I awake to a smell of very bad damp. I was kept...

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1Thank Dkkeeling
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, I would also like to thank you for your vital feedback. We appreciate you taking the time to provide feedback regarding your recent stay with us. Holiday Inn Express T5 London Heathrow was great. The Room was clean and up to the standard. We sre sorry to hear that you were disappointed with our Bar food quality and...

Western part
Reviewed 2 weeks ago

I made reservations on the IHG website and everything was in order upon check in. The process was quick and efficient. The rooms were well equipped and had everything you would expect in them. The shower was good and the room was quiet. The breakfast was more than adequate. The two coffee machines are aging, it would be a good...

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Helpful?
Thank guy_traveller
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gaurav Bidhuri

Rotherham, United Kingdom
Reviewed 3 weeks ago via mobile

For me HiEx Heathrow is the standard for chain hotels - friendly service, good food, great location, comfy well equipped rooms. What more do you want? Always my first choice when stopping in the area.

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Thank p47r1ck
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gaurav Bidhuri

Lower Hutt, New Zealand
Reviewed 3 weeks ago

We selected this hotel for our stopover before heading to Southampton. very clean and tidy. Excellent and helpful staff. Breakfast was buffet and very easy to use. Children were more than able to help themselves. It was a bit noisy but that was due to everyone coming and going in the time we were there. Excellent choice of food.

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Helpful?
Thank Linda T
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gaurav Bidhuri

Northumberland, UK
Reviewed 3 weeks ago

The hotel was fine, clean, staff were friendly, price was reasonable and rooms were nice. The dinning room is ok but we had dinner in the restaurant and it really wasn't great. I had a vegi burger which was just two crisp bakes shoved in a bun, probably cost around 10 pence to make but was charged over £10 for...

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Helpful?
Thank Jenny_11234
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Southampton, United Kingdom
Reviewed 3 weeks ago via mobile

We are flying to The USA and decided to stay overnight before the early morning flight. This hotel is perfect, the rooms are nice, quiet and we got on-site parking into the deal, the Heathrow Joppa bus services the hotel and runs every 15mins. There is an Italian restaurant which was unfortunately closed but the food and service in the...

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Helpful?
Thank Andy S
Gaurav B, Front Office Manager at Holiday Inn Express London - Heathrow T5, responded to this review

Dear Reviewer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gaurav Bidhuri

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Heathrow terminal 5 hotel is ideally located close to the major motorways - M4, M25, M40 - providing easy access from all directions. The Holiday Inn Express London Heathrow T5 is well positioned for touring the local tourist attractions such as Windsor and its historic Castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Wembley Stadium and Wembley Arena are within easy reach. The Holiday Inn Express London Heathrow is just 4 miles from terminal 5 and the official shuttle service operates regularly to\from the terminal 5. (Tickets £4.50 For adults. One child aged 5 years to 15 years can travel free with every fare paying adult. Travel is free for children aged under 5 years.) The hotel near Windsor (and Slough) has 300 en-suite bedrooms, a choice of dining options including air conditioned guest lounge\bar. Onsite parking available (charge applies) and throughout the hotel there's wireless internet access (free). ... more   less 

Additional Information about Holiday Inn Express London - Heathrow T5

Address: London Road, Slough SL3 8QB, England
Region: United Kingdom > England > Berkshire > Slough
Price Range: $85 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Heathrow T5 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Odigeo, HotelTravel.com, Travelocity and IHG so you can book your Holiday Inn Express London - Heathrow T5 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London-Heathrow t5 Hotel Slough
Hotel Style:
#5 Business Hotel in Slough
#6 Family Hotel in Slough
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London - Heathrow T5 staff and other travellers.
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Questions? Get answers from Holiday Inn Express London - Heathrow T5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the hopper from Heathrow terminal 5”
 of 5 bubbles oldnorman, 25 Nov 2016 | Read review
“We were far from the elevator near an emergency exit”
 of 5 bubbles guy_traveller, 23 Nov 2016 | Read review
“They changed our room to a twin with no questions asked.”
 of 5 bubbles 966lindat, 14 Nov 2016 | Read review
“The ground floor seemed to be very cold for some reason”
 of 5 bubbles Jenny_11234, 14 Nov 2016 | Read review
“Had a fourth floor room, rooms at the back will avoid the main road.”
 of 5 bubbles daveashuk, 3 Nov 2016 | Read review
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