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    Bay Norbreck Hotel

    Castle Road, Scarborough YO11 1HY, England
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    01/10/2017 02/10/2017
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    Traveller (159)
    Room & Suite (42)
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    Overview
    • Excellent20%
    • Very good43%
    • Average19%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “self drive” (16 reviews)
    “north bay” (39 reviews)
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Wheelchair Access
    Paid Wifi
    Free Parking
    Breakfast included
    Pool
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (409)
    There are newer reviews for Bay Norbreck Hotel
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    21 - 25 of 409 reviews

    Reviewed 17 May 2017 via mobile

    11 hours travelling 3 coaches from Cromer to Scarborough arrived very tired. Given room 107 with 2 single beds as requested . Horrendous. Had boiler room with outside noisy fan directly under window with accompanied noise from 6am until 11pm. Below is the bar/lounge without...More

    4  Thank Joyce S
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you for the comments you have made regarding your recent stay at the Norbreck Hotel. It is unfortunate that your stay was disrupted so much by the noise from our systems and that we were unable to offer a quieter room. We appreciate that...More

    Reviewed 4 May 2017

    Clean tidy very modern hotel but the food leaves a lot to be desired .Most of the food was rather tasteless. Staff aren't particularly friendly either . A lot of the rooms had a sea view with the hotel being on a corner . Good...More

    4  Thank Linda H
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you for your review Linda H. I am sorry to read you did not find all of the elements of your stay up to standard and these will be investigated. I hope you will enjoy future breaks with us.

    Reviewed 2 May 2017

    yes the hotel could do with up-dating, bedroom was nice with views of sea, clean bed linen, constant hot water and nice white fluffy towels, food needs to be looked at, was not always hot, breakfast was best meal of the day, staff very helpful...More

    1  Thank supergrannyfran
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you Supergrannyfran for all of your comments. I am very proud of the team of staff I have here and it is always nice when a guest notices how friendly and helpful they are. I look forward to seeing you again.

    Reviewed 29 April 2017

    My room was small but had everything I needed as I was travelling alone, but the shower over the bath had to be held as it was a plastic hose and pointed in the wrong direction, the water kept changing temperature and took ages to...More

    3  Thank Kay R
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you for your review Kay R, it is very much appreciated and we will use it to review our standards and what we have to offer our guests. We have a varied line up of entertainment so we hope to be able to find...More

    Reviewed 17 April 2017 via mobile

    My wife and I, along with my Mum and her friend, stayed here from Monday to Friday with Shearings. The room we had was spacious apart from the fire exit being in the corner so if a fire occurred then people would have to come...More

    4  Thank Marq H
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 20 April 2017

    Thank you for comments regarding your recent stay. I am sorry the food was not up to standard during your break and assure you this is being addressed. It is nice to read you enjoyed the service from our staff and the entertainment which I...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$102 - US$173 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 52
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Scarborough
    Add Photo Photos
    Traveller (159)
    Room & Suite (42)
    Dining (11)
    Pool & Beach (2)
    Hotel & Grounds (92)
    Bathroom (16)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Julie W
    9 June 2016|
    Answer
    Response from Louise M | Property representative |
    Hi, we are open to all whenever you would like to visit. We do have a couple of restrictions with regards to Christmas and New Year, but other than that it would be lovely to see you. We offer bar lunches and drinks daily... More
    1
    Vote
    daniel d
    6 June 2016|
    Answer
    Response from Louise M | Property representative |
    Hi Daniel D We serve Carlsberg and Tetleys on Draft, as well as Somersby Cider. We also stock a range of beers produced by a local brewery included a locally produced lager. Our drafts start at £3.65 per pint and our local... More
    0
    Votes
    Wilma M
    15 May 2016|
    Answer
    Response from Louise M | Property representative |
    Good Morning. The majority of our rooms do have grab rails for the bath or shower. To best assist you, it would be advisable to call the hotel to discuss your individual needs so we can ensure we are able to cater for you... More
    1
    Vote
    Room Tips
    "My experience is you cannot choose"
    Read review
    "First floor. Room 114."
    Read review
    "Dont go absouloutly disgusting"
    Read review
    "don;t go near it, and no where near room 208 or above and below it"
    Read review
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