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Grand Hotel Scarborough

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Grand Hotel Scarborough
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6,041 Reviews from our TripAdvisor Community

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Showing 6,031: English reviews
Kingston-upon-Hull, United Kingdom
Reviewed 17 June 2015

Myself and my partner booked into this hotel to celebrate our 1st anniversary, we turned up at the hotel to find nowhere to park and after an hour of driving around ended up paying £10 at a nearby hotel car park. We then went to reception and collected our keys and struggled to find our room. After going through a...

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Helpful?
9Thank Robnye1970
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Robnye1970 Thank you for your review. We do appreciate you taking the time to share your experience with the traveller community. We will address the points you have raised regarding your bedrooms, sorry things were not exactly to our usual standards. The hotel is currently under a refurbishment programme where by many of the areas of you have commented...

Reviewed 16 June 2015 via mobile

Upon arriving at the hotel we struggled to find parking. There was a map of the surrounding streets of where you could park which wasn't very clear especially with the area being a one way system. The reception area wasn't obvious it's tucked away a little. The receptionist reeled of her speil quickly as though she wanted rid of us....

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3Thank Amanda L
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Amanda L Thank you for your review. We are sorry to read you did not have a great holiday experience with us. Our refurbishment programme is currently in full swing, as I am sure you can appreciate The Grand is a large hotel with 413 bedrooms, bit like the forth road bridge, we are working hard and many other...

Reviewed 15 June 2015 via mobile

So, my husband surprised me by booking a night in this hotel with our soon to be 2year old. Pulled up outside and I admit the words out of my mouth were "wow". Checked in at reception with no problems, staff were pleasant. Got to our room, could smell smoke (non-smoking room) the second we opened the door, excellent size...

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4Thank KdWileman
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear purpleposting Thank you fro your review. We are sorry to hear that we never met with your expectations during your recent stay with us. All of our food is cooked fresh in house daily and our menus are designed to suit all tastes and we are sorry if our offering did not meet with your standards. We will be...

Todmorden, United Kingdom
Reviewed 15 June 2015

Me and my partner chose this hotel as the venue for our wedding and we were not disappointed the room which was the palm court ball room was amazing the wedding breakfast was delicious especially the profiteroles which were among some of the best i had ever tasted the hotel itself is a bit sorry for itself in places but...

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2Thank andy2412uk
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear andy2412uk Thank you for your review and congratulations on your marriage. It was a great honour and privilege for the hotel to be able to share your special day with us. Thank you for your kind comments in relation to the wedding breakfast, we will review your full feedback with our Head Chef. We do hope to welcome you...

Lichfield
Reviewed 14 June 2015

This was once a grand hotel, this was evident by the size of the rooms and the decorated ceilings. It is now tired and tattered, holes in the grubby carpets. The fact that it had fallen so far made me feel sad, as it had such commanding position and a good view of the bay. We were going to have...

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2Thank Vanessa B
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Vanessa B Thank you for your review. We are currently refurbishing many areas across the hotel, many of which many other travellers have commented on this forum. Our Star Rating for Food Safety is clearly displayed at the main entrance to the hotel, which is rating 4 indicting "Good", this has been displayed in the same location for many...

west yorkshire
Reviewed 14 June 2015

By far the worst hotel we have stayed in. The 'Grand' hotel is anything but grand and the only half decent area in the building was the entrance area with the shabby seating. Everywhere seemed shabby and therefore unclean. Our room was overlooking the street parking area at the rear and on our way up to the room we passed...

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5Thank purpleposting
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear purpleposting Thank you for your review. Our on-going refurbishment programme continues to address many of the areas highlighted. All of our food is cooked fresh in house daily and our menus are designed to suit all tastes and we are sorry if our offering did not meet with your standards. We do hope you spoke to one of our...

Liverpool, United Kingdom
Reviewed 13 June 2015

Wanted to stay here for some time due to it being an old Butlins Hotel however after reading the reviews on this site both me and my wife were dreading it. However we were very pleasantly surprised. Yes it is a very old and big Hotel in need of a little TLC in places however we had a fantastic 4...

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2Thank 814james
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear 814james Thank you for your review. It always gives us great pleasure to read when our guests have had an amazing holiday experience. Thank you for your kind comments regarding our team, we all take great pride in working within our hotel day in day out. We look forward to welcoming you back in the near future.

Blackpool, United Kingdom
Reviewed 13 June 2015

just returned from 4 night stay at the \grand hotel. we booked as last minute mystery hotel with National Holidays. It turned out to be at The grand. We had a big room, food was samey, but ok especially breakfast, we did not eat again until evening meal. Which was sometimes disappointing. basic ingredients good, just not cooked correctly. Excellent...

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Thank patmason24
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear patmasson24 Thank you for your review. We do appreciate you taking the time to share your experience with the traveller community. We are sorry to read you did not enjoy our food offering within the hotel, we do hope you spoke to one of our team so we could address your feedback. We do look forward to welcoming you...

Reviewed 12 June 2015

After reading reviews before I went I was dreading it. Our room was big with a Jacuzzi bath, clean and fresh towels daily, all staff were very helpful. The meals were fine , the evening meal was good apart from it being exactly the same veg. Every night.it was a. Very pleasant stay.

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4Thank linda h
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear linda h Many thanks for your review. We are really pleased you ignored what other reviews have commented on and that you had an great holiday experience with us. Thank you for your kind comments in your review. We look forward to welcoming back in the near future.

Reviewed 12 June 2015

Read the reviews. Mostly negative. Had to understand why...so we came. We saw and we loved it. Booked initially for three nights,. Stayed for an extra three. The reason 1.English hotel history in all its glory. 2. From two year olds to ninety nine year olds - great atmosphere whatever the age. 3. All staff accommodating at all times. 4....

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3Thank Grant M
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Grant M Thank you for your review. It certainly sounds like you had an amazing stay, thank you for sharing this with the traveller community. Our hotel offers a unique opportunity as you said to stay in an amazing historic hotel with great atmosphere. Thank you for your kind comments in relation to our team. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more   less 

Additional Information about Grand Hotel Scarborough

Address: St. Nicholas Cliff, Scarborough YO11 2ET, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $61 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Scarborough 3*
Number of rooms: 413
Reservation Options:
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Also Known As:
Scarborough Grand Hotel
Grand Scarborough
The Grand Hotel Scarborough
Hotel Style:
#7 On the Beach Hotel in Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Scarborough staff and other travellers.
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Questions? Get answers from Grand Hotel Scarborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a sea view if possible.”
 of 5 bubbles 291sallyh, 29 Mar 2017 | Read review
“Keep moveing till you get a good room”
 of 5 bubbles grahamandlynnryland, 29 Mar 2017 | Read review
“Please just save yourself some money and book in a travel lodge or youth hostel avoid at all costs”
 of 5 bubbles 2013kellywelly, 29 Mar 2017 | Read review
“Don't bother”
 of 5 bubbles 333janety, 27 Mar 2017 | Read review
“Get best room you can afford..not budget rooms”
 of 5 bubbles janineteresa, 27 Mar 2017 | Read review
5 of 5