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02/04/2017 03/04/2017
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    Ambassador Hotel

    0.6 km from Scarborough centre
    • Free Wifi
    • Free Parking
    • Breakfast included
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    Apr 2 Apr 3
    1 room, 2 adults, 0 children
    | The Esplanade, Scarborough Y011 2AY, England
    Rooms
    02/04/2017 03/04/2017
    Standard Room

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    Standard Room

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    02/04/2017 03/04/2017
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    Traveller rating
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    All reviews sea view pool and sauna spa facilities lovely hotel the cliff self service seaview room buffet style esplanade
    Reviewed 2 days ago

    Stopped here on Saturday night, the hotel is in a great location about 5-10 minute walk into Scarborough. The hotel provides free street parking which there is plenty of. Rooms are nice and clean, maybe a little bit of decorating needs doing but no issue...More

    Helpful?0
    Reviewed 2 days ago

    We only stayed in the hotel for a night but we wished we could have stayed longer. Really nice and clean rooms, the staff was welcoming and helpful at all times and the pool and the sauna we're small but clean and had a nice...More

    Helpful?0
    Reviewed 5 days ago

    The first impression was not good, the stairways didn't look like they had been cleaned in a while and although the room had fairly good facilities the mattress was uncomfortable and the bathroom was very tired and unwelcoming. However the breakfast was really good and...More

    Helpful?1
    Response from CustomerService3638, Front Office Manager at Ambassador Hotel

    Dear LisetteSansome Thank you for taking the time to provide feedback from your recent stay with us at the Ambassador Hotel. You will be pleased to here that we are currently undergoing a mini refurbishment and we will soon be having new bathrooms fitted. I...More

    Reviewed 6 days ago

    The staff were very friendly and made you feel welcome. Our room was nice with a wet room so the bathroom is ideal for disabled people. The breakfast is one of the best we have had in Scarborough good quality food and plenty of it...More

    Helpful?0
    Response from CustomerService3638, Front Office Manager at Ambassador Hotel

    Dear chris-elliott30 Thank you for taking the time to write a positive review regarding your recent stay with us, I am so pleased to here you enjoyed your stay and that you will return to the hotel. I will pass your kind comments onto the...More

    Reviewed 1 week ago via mobile

    Stayed here for my friends hen do, was lovely on arrival to get a very friendly greeting from moira. It's not near the centre so quiet on a night. Great views. Hotels undergoing refurb in parts as some is run down a bit but would...More

    Helpful?0
    Response from CustomerService3638, Front Office Manager at Ambassador Hotel

    Dear louticus Thank you for taking the time to write a positive review regarding your recent stay with us, I am so pleased to here you enjoyed your stay. I will pass your kind comments onto Moira and rest of the team We hope to...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Things to do
    • Pool
    • Bar/Lounge
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    Room/Suite (88)
    Hotel & Grounds (39)
    Bathroom (38)
    View from Room (32)
    Nearby
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    Nearby Attractions
    Central Tramway Company
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    The Spa Scarborough
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    Questions & AnswersAsk a question
    nicknack32
    Hi Amy, I can only say, lucky you for a clean room. We had to report them to the Environmental Health who agreed with us, sent an inspector and immediately instructed them to remove the bird poo from the window-sills that had been there for over a year, breeding bacteria. They also instructed them to do a deep clean with professional cleaners and I have an email from them stating the bad condition of the hotel. Take a look at the photos on my review, the dirt was everywhere, toilet, taps, bath, sink, carpets, radiators. I tried to have a civilised conversation with the hotel and they had said they would look into it... I am still waiting and waiting for my refund that never happened. They had an extremely bad attitude and seem only competent in replying with reasons for their downfall that are actually not true. I had booked 2 rooms and the other had body fluids on the cushions, pillow and bed. They are a disgusting organisation and the staff clearly couldn't give a fig. You must have had "the" clean room - as I said before, lucky for you.
    7 February 2017|
    Answer Show all 4 answers
    Response from xamypogsonx | Reviewed this property |
    I take it back! They charged me £100 without any notice from my credit card due to my little boy being sick on the bed. The cleaner said it was fine and they get washed anyway! I wouldn't mind but taking £100 without any... More
    0
    Votes
    josh1891
    What are the opening times for the pool and spa ?
    12 December 2016|
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    Loulabelle42
    Hi. Is this hotel still open for business. No answer on the phone
    7 December 2016|
    Answer Show all 3 answers
    Response from Gemsforever S |
    Yes it just closes for out of season periods. And to do some touch ups like most hotels do in Scarborough
    0
    Votes
    Room Tips
    "We were on the top floor but no problem there is a lift."
    chris-elliott30, 6 days agoRead review
    "Sea views are best but back rooms are very good price"
    FRanGib, 22 days agoRead review
    "Pick a "Seaview Room" - they are bigger and the view is good."
    CJW_51, 1 month agoRead review
    "request a newly refurbished room and not in the basement!!!"
    Samantha S, 1 month agoRead review
    "ask for what you arelooking fof"
    Ivor W, 1 month agoRead review
    "Some rooms gave sea views best Ines are those with bay windows"
    Mary W, 3 months agoRead review
    "2nd floor room with harbour and sea view. Quiet although out of season in terms of possible traffic noise but..."
    Janis R, 3 months agoRead review
    "Sea Views are excellent"
    kathyspeedone, 4 months agoRead review
    "The corner room with a bay is a preference,if you intend using it."
    PHedar, 4 months agoRead review
    "Choose a different hotel"
    Craig E, 4 months agoRead review
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