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Ambassador Hotel

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Ambassador Hotel
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1,136 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
Reviewed 5 days ago NEWvia mobile

Lovely friendly welcome upgrade to a deluxe room pool nice clean and warm.breakfast excellent roadside parking good.and Scarborough wonderful.not a lot open in the evening as its still the winter times but certainly didn't spoil our stay.

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Helpful?
Thank Ann W
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear Ann W Thank you for taking the time to write a positive review regarding your recent stay with us. I am pleased to here that you enjoyed your stay and that we were able to provide you with a complimentary upgrade to one of our deluxe rooms. We hope to welcome you back to the Ambassador Hotel in the...

Middlesbrough
Reviewed 6 days ago NEW

originally booked for 2 days but had to cancel (via booking.com) then re booked for 1 day . On arrival they said we had cancelled and did not have a room for us .after a short wait we were allocated a room 1st floor corner room with nice view but FREEZING .back at reception and more waiting while staff fumbled...

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Helpful?
Thank cbrog55
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear cbrog55 I am sorry to here about the mix up regarding your booking and I do apologise that you were given a room that was already occupied, I can assure you that this is not our usual practice. In regards to the room we do take all feedback into account and we will be undergoing a mini refurbishment in...

Oxford, United Kingdom
Reviewed 6 days ago NEW

The hotel is very overpriced. We had a sea-view room, which you had to book at an extra cost. The coordiors in the hotel were uneven, the carpets worn out and the lift was old. The small room was very cold even with the heating turned on full. The SPA/Wellness area looks great on the photos but it is nothing...

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Helpful?
Thank jnadiah
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear jnadiah Thank you for taking the time to write a review regarding your recent stay and I am sorry that you were disappointed with your stay. You are correct that a sea view room comes at an extra cost, unfortunately not all of our 58 rooms have a sea view so there is a small upgraded charge but the...

Reviewed 1 week ago

I booked this hotel after staying there last year. The views are stunning and so this time I booked a sea view deluxe room for my husband as an early valentines present. The room (115) was stunning, the bed was huge with delightful white cotton sheets. The room was spacious and we sat for some time in the bay window...

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Helpful?
Thank Jaqthecat
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear Jaqthecat Thank you for taking the time to write a positive review regarding your recent stay with us. We are so pleased to here that you enjoyed your stay and that you took full advantage of our amazing sea view! I will pass your lovely comments onto the rest of the team and we look forward to welcoming you...

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

It's very rare I right a bad review as most of the time people are trying very hard and sometimes get it wrong! However we arrived and thought it looked nice the lady in reception was very nice, but then we went to our rooms... dirty, small, very disappointing I went down stairs to tell the girl and she was...

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Helpful?
Thank Danni154
CustomerService3638, General Manager at Ambassador Hotel, responded to this review

Dear guest Please feel free to contact me at the hotel I have had nothing through email from yourself and unfortunately I am not on call 24/7 as I am sure you will understand. Sorry if you feel our hotel is not to your standards and I do hope you found one more suitable Regards

Leeds, United Kingdom
Reviewed 1 week ago

We checked out Trip advisor before staying at the Ambassador Hotel and after seeing the comments we thought we would try it for ourselves. We complained whilst there and told they were now a B&B not a hotel.... I have emailed the below twice and had no response!!! We chose this as family members had stay there previously but it...

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Helpful?
Thank Samantha S
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear Samantha S Thank you for taking the time to write a review and providing feedback regarding your recent stay with us. Unfortunately the pool was colder then usual as the boilers over night had stopped working and this resulted in the water temperature of the pool dropping a few degrees which indeed makes a big difference to your own...

uk
Reviewed 2 weeks ago

After booking a 2 night stay for my wife's birthday to enjoy a spa weekend on the 1st day we went into the supposedly heated pool to find that it was freezing cold and we were told that the boiler had gone down and they had reset it and should be OK for the next day,after going out for the...

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Helpful?
1Thank hazelnjay
CustomerService3638, General Manager at Ambassador Hotel, responded to this review

Dear Guest Firstly I can only apologise AGAIN that the boilers stopped working, something totally out of my control. You will be pleased to hear they are all up and running again now. It was actually a reception team member you spoke with not myself as I was down in the pool area with the plumber trying everything I could...

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

I booked an executive room and had a garden view. Well roof terrace to be precise but it was rather pleasant. The welcome was warm and friendly. Pool loomed good but I didn't use it. My room 113 was very nice but I couldn't get a WiFi signal there but was only one night so not the end of the...

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Helpful?
Thank Craig S
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear Craig S Thank you for taking the time to write a positive review regarding your recent stay with us. We are pleased that you have enjoyed your stay and will pass your comments onto the rest of our team. We hope to welcome you back to the Ambassador Hotel in the near future. Kind Regards

Droitwich, United Kingdom
Reviewed 2 weeks ago

We stayed at tis hotel in the winter but the welcome we got was warm and friendly the staff were very helpful and the food was good. The leisure facilities were a wonderful bonus. Our only criticism would be they do not do the evening meals in the winter, but the friendly staff directed us to the r..restraints near by.

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Helpful?
Thank Ivor W
CustomerService3638, Front Office Manager at Ambassador Hotel, responded to this review

Dear Ivor W Thank you for taking the time to write a positive review regarding your recent stay with us. We are pleased that you have enjoyed your stay and enjoyed using our leisure facilities. I will pass your kind comments onto the rest of our team. We hope to welcome you back to the Ambassador Hotel in the near...

Reviewed 4 weeks ago via mobile

We stayed here for NYE and NYD. We changed rooms twice and I have to say this is the most unclean hotel I have ever stayed in. We payed £300 for 2 nights and were absolutely shocked at the state of tissue place. I would never ever recommended this place to anyone!!!! We feel robbed.

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Helpful?
5Thank Craig G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more   less 

Additional Information about Ambassador Hotel

Address: | The Esplanade, Scarborough Y011 2AY, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $99 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Ambassador Hotel Scarborough
Hotel Style:
#6 On the Beach Hotel in Scarborough
#8 Family Hotel in Scarborough
#13 Romantic Hotel in Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel staff and other travellers.
9 questions
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Questions? Get answers from Ambassador Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a newly refurbished room and not in the basement!!!”
 of 5 bubbles samanthas545, 8 Feb 2017 | Read review
“ask for what you arelooking fof”
 of 5 bubbles ivorw383, 30 Jan 2017 | Read review
“Some rooms gave sea views best Ines are those with bay windows”
 of 5 bubbles 664maryw, 1 Dec 2016 | Read review
“2nd floor room with harbour and sea view. Quiet although out of season in terms of possible traffic noise but there was no hotel noise.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Sea Views are excellent”
 of 5 bubbles kathyspeedone, 13 Nov 2016 | Read review
5 of 5