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09/04/2017 10/04/2017
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    Ambassador Hotel

    | The Esplanade, Scarborough Y011 2AY, England
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$2 US$56*US$54*View Deal
    US$56*View Deal
    US$54*View Deal
    Traveller (400)
    Room & Suite (124)
    Pool & Beach (19)
    Overview

    • Excellent24%
    • Very good30%
    • Average19%
    • Poor14%
    • Terrible11%
    Travellers talk about
    “sea view” (141 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews sea view pool and sauna spa facilities lovely hotel the cliff self service seaview room buffet style esplanade
    Reviewed 1 week ago

    The staff were very friendly and made you feel welcome. Our room was nice with a wet room so the bathroom is ideal for disabled people. The breakfast is one of the best we have had in Scarborough good quality food and plenty of it...More

    Helpful?
    Response from CustomerService3638, Front Office Manager at Ambassador Hotel

    Dear chris-elliott30 Thank you for taking the time to write a positive review regarding your recent stay with us, I am so pleased to here you enjoyed your stay and that you will return to the hotel. I will pass your kind comments onto the...More

    Reviewed 2 weeks ago via mobile

    Stayed here for my friends hen do, was lovely on arrival to get a very friendly greeting from moira. It's not near the centre so quiet on a night. Great views. Hotels undergoing refurb in parts as some is run down a bit but would...More

    Helpful?
    Response from CustomerService3638, Front Office Manager at Ambassador Hotel

    Dear louticus Thank you for taking the time to write a positive review regarding your recent stay with us, I am so pleased to here you enjoyed your stay. I will pass your kind comments onto Moira and rest of the team We hope to...

    Reviewed 2 weeks ago via mobile

    The swimming pool was really cold on our visit, so cold that some people didn't get in it. Our room was small, the light above the bed was in bits with the lampshade and light bulb on the window ledge and the radiator controls were...More

    Helpful?
    Response from CustomerService3638, Front Office Manager at Ambassador Hotel

    Dear Jamie N Thank you for taking the time to provide us with feedback regarding your recent stay. I am sorry that the room was not up to our usual standards and I can confirm these issues have now been resolved. I am pleased to...More

    Reviewed 3 weeks ago

    Good amenities, including swimming pool, sauna. Breakfast was good plenty of choice. Bathroom could have been better. Toilet was difficult to flush. Good seaview over the bay.Yes we would stay here again.

    Helpful?
    Response from CustomerService3638, General Manager at Ambassador Hotel

    Dear Guest Thank you for your feedback, you will be pleased to hear that our bathrooms are getting a referb over the next couple of weeks and the toilet flush has now been fixed We do hope to see you again soon

    Reviewed 3 weeks ago via mobile

    I was charged an extra £100 due to my 2 year old son being sick on the bedding. I told the cleaner and she advised me that it was fine and just one of those things and to just leave the bedding on the floor...More

    Helpful?
    Response from CustomerService3638, General Manager at Ambassador Hotel

    Dear Amy You was charged due to the excess sick that was not only all over the room but up the walls and on the mattress (this was not baby sick), the blood all over the bed and sheets and the used nappies you left...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Things to do
    • Pool
    • Bar/Lounge
    Photos
    Traveller (400)
    Room & Suite (124)
    Pool & Beach (19)
    Dining (10)
    Nearby
    Nearby Restaurants
    Cafe Fish
    812 reviews
    .93 km away
    Rice & Spice
    466 reviews
    .93 km away
    Francis Tea Rooms
    322 reviews
    .34 km away
    tuscany TOO
    358 reviews
    .32 km away
    Nearby Attractions
    Central Tramway Company
    151 reviews
    .98 km away
    The Spa Scarborough
    479 reviews
    .42 km away
    South Cliff Italian Gardens
    238 reviews
    .27 km away
    Rotunda Museum
    213 reviews
    .97 km away
    Questions & AnswersAsk a question
    Gazblackpooluk
    Can anyone tell me what the bar and any entertainment are like are the drinks reasonable
    29 March 2017|
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    nicknack32
    Hi Amy, I can only say, lucky you for a clean room. We had to report them to the Environmental Health who agreed with us, sent an inspector and immediately instructed them to remove the bird poo from the window-sills that had been there for over a year, breeding bacteria. They also instructed them to do a deep clean with professional cleaners and I have an email from them stating the bad condition of the hotel. Take a look at the photos on my review, the dirt was everywhere, toilet, taps, bath, sink, carpets, radiators. I tried to have a civilised conversation with the hotel and they had said they would look into it... I am still waiting and waiting for my refund that never happened. They had an extremely bad attitude and seem only competent in replying with reasons for their downfall that are actually not true. I had booked 2 rooms and the other had body fluids on the cushions, pillow and bed. They are a disgusting organisation and the staff clearly couldn't give a fig. You must have had "the" clean room - as I said before, lucky for you.
    7 February 2017|
    Answer Show all 4 answers
    Response from xamypogsonx | Reviewed this property |
    I take it back! They charged me £100 without any notice from my credit card due to my little boy being sick on the bed. The cleaner said it was fine and they get washed anyway! I wouldn't mind but taking £100 without any... More
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    Votes
    josh1891
    What are the opening times for the pool and spa ?
    12 December 2016|
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    Room Tips
    "best views from the front rooms"
    859brian, 1 day agoRead review
    "rooms with a sea view promised may be nicer .but check cleanliness"
    m0ssh0use, 2 days agoRead review
    "Small double room was a very good size with partial sea view"
    Jane L, 4 days agoRead review
    "We were on the top floor but no problem there is a lift."
    chris-elliott30, 13 days agoRead review
    "Sea views are best but back rooms are very good price"
    FRanGib, 28 days agoRead review
    "Pick a "Seaview Room" - they are bigger and the view is good."
    CJW_51, 1 month agoRead review
    "request a newly refurbished room and not in the basement!!!"
    Samantha S, 1 month agoRead review
    "ask for what you arelooking fof"
    Ivor W, 1 month agoRead review
    "Some rooms gave sea views best Ines are those with bay windows"
    Mary W, 3 months agoRead review
    "2nd floor room with harbour and sea view. Quiet although out of season in terms of possible traffic noise but..."
    Janis R, 4 months agoRead review