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Icon Hotel Luton

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#3 of 24 Hotels in Luton
Certificate of Excellence
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1 room 2 adults 0 children
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Icon Hotel Luton
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570 Reviews from our TripAdvisor Community

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Showing 547: English reviews
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Peebles, United Kingdom
Reviewed yesterday NEWvia mobile

Arrived here for a one night stay. The staff were very welcoming and helpful . We received a nice and good sized room on the sixth floor , no view though but it is Bangkok. Modern fittings with some sign of wear and tear which could easily be fixed and the shower room would benefit from a thorough clean. The...

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Helpful?
Thank beesncheese
London, United Kingdom
Reviewed 1 week ago NEWvia mobile

We stayed for one night in December attending a friends event. Served the purpose- comfortable room, free parking on site and well located and 12pm check out the next day which is always a bonus! Would stay again if I was in the area!

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1Thank Mario M
Luton, United Kingdom
Reviewed 1 week ago NEW

We recently used the icon hotel for a family gathering following a funeral! We dealt with Michael who was very accommodating from the start, preparing a menu for us, ensuring the booking process went smoothly, organising a slideshow for our photos, our music could be played and children were accommodated and catered for. On the day Michael and he's very...

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1Thank kazzastevenson
Lincoln, United Kingdom
Reviewed 2 weeks ago via mobile

I really like the quirkiness of this hotel. With its special little extras. It is a nice bar area, and restaurant. The room was clean and comfortable and the furnishings were really lovely. The only thing I would say is, it would have been nice to see the mirror when you are sat in the bedroom on the chair. The...

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Helpful?
1Thank marieanne1000
Alexander C, Guest Relations Manager at Icon Hotel Luton, responded to this review

Dear Marieanne1000, Firstly allow me to thank you on choosing to stay with us on your recent visit to Luton. We are delighted to hear your kind words about the hotel's quirkiness and our special little extras that we offer as standard and in most cases at no extra charge. The rooms will be undergoing some aesthetic changes in coming...

Manchester, United Kingdom
Reviewed 2 weeks ago

I had a really comfortable single night's stay here, the reception staff were very welcoming. Room and bed were pleasant with sufficient space to work. Low water pressure for my shower on the 3rd floor was the only drawback. I would happily stay here again.

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Helpful?
1Thank Jonathan B
Alexander C, Guest Relations Manager at Icon Hotel Luton, responded to this review

Dear Jonathan B, Thank you for your kind comments about your recent stay with us here at the Icon Hotel. It is our pleasure to welcome all of our guests into the hotel and all team members in every department work very hard to ensure our guests enjoy a comfortable stay with us. Thank you for drawing my attention to...

Doncaster, United Kingdom
Reviewed 3 weeks ago via mobile

Quality hotel...Good decor nice bar and restaurant....one of the best in this area. Walk to station or short taxi ride...10min taxi to Airport...lots quality restaurants nearby especially Smimla around the corner.....fitness room and nearby multistorey secure car park. Good breakfast and 24 hour bar and room service menu....only one large towel in double room had to ask twice for second...

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Helpful?
1Thank William H
Alexander C, Guest Relations Manager at Icon Hotel Luton, responded to this review

Dear William H, Thank you for your all-encompassing review of the hotel, I am extremely happy that we met your needs and requirements. I do however apologise for there only being one towel in the room and your feedback has been passed onto our Head Housekeeper. We always ensure that two towels are placed in all double occupancy rooms as...

Dublin, Ireland
Reviewed 3 weeks ago via mobile

Lovely hotel very friendly staff and very helpful stayed there for four nights eat in it once food was terrible had a burger wife a steak the steak was nice but cold I just left my food still a good hotel will go back in Luton again

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1Thank Patrick H
Alexander C, Guest Relations Manager at Icon Hotel Luton, responded to this review

Dear Patrick H, I am delighted to hear of how helpful our team were during your recent stay with us and your kind words in regards to the hotel itself. However, I am very sorry to hear that your experience in our signature restaurant, Cappello’s, was not up to standard. We value all feedback and your comments regarding your dining...

Reviewed 5 weeks ago

Good Hotel - Very friendly staff. I have been in several hotels nearby for the moment this one it is my favourite. I recommend it. The only one big disadvantage is that you are not able to open the window in the room.

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1Thank Dobromir S
Alexander C, Guest Relations Manager at Icon Hotel Luton, responded to this review

Dear Dobromir S, We take great pleasure from reading such positive reviews in regards to our team members. They take such pride in ensuring all of our guests have an enjoyable stay. We are proud to be consistently within the top three hotels in the area based on Trip Advisor rankings and our collective goal is to be the best...

Reviewed 21 January 2017 via mobile

First class service from the events manager and team. Second year here, and once again first class. Would highly recommend the food service and staff. The hotel facilities and over all view is clean tidy and we'll maintained. Will most definitely be back.

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1Thank Keith B
Reviewed 16 January 2017

Stayed for two nights with my daughter. Very comfortable rooms. Staff were extremely attentive, even after the third time requesting assistance with something! Bar staff made delicious cocktails to suit! Food was exquisite! Very peaceful and relaxing time. Would recommend it.

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Helpful?
1Thank Jackie F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Individually selected by the AA to feature in the guide 'Britain's Best Hotels 2012 - Perfect Places to Stay' and winner of a Trip Advisor Certificate of Excellence in 2012, 2013 and 2014.Luxurious comfort awaits you at our boutique hotel in central Luton dedicated to providing you with impeccable service and accommodation. Our rooms are uniquely styled to provide you with a mix of luxury and practicality to ensure you a great night's sleep where all your needs will be catered for. At the Icon Hotel Luton, near London Luton Airport, you not only stay at our stylish urban retreat but all of your individual requirements are met. ... more   less 

Additional Information about Icon Hotel Luton

Address: 15 Stuart Street, Luton LU1 2SA, England
Region: United Kingdom > England > Bedfordshire > Luton
Price Range: $120 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icon Hotel Luton 3*
Number of rooms: 60
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Also Known As:
Icon Hotel Luton
Hotel Style:
#1 Family Hotel in Luton
#2 Romantic Hotel in Luton
#3 Business Hotel in Luton
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Questions & Answers

Here's what travellers have asked, with answers from Icon Hotel Luton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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