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Best Western Plus Burlington Hotel

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Traveller (299)
360
Panoramas (13)
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Traveller (299)
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Dining (44)
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About
Certificate of Excellence
Situated just off Folkestone's famous Leas Promenade, overlooking the English Channel, this traditional hotel is less than a 10-minute walk from the Leas Cliff Hall and Folkestone Town Centre and just 15 minutes from Folkestone Central train station and the Sea Front. All rooms have been decorated with modern furnishings whilst in-keeping with the hotel's traditional Victorian style and include all of the 'mod-cons' expected by today's most discerning traveller, including free WiFi, large flat screen TVs, room safes and tea and coffee making facilities. Upgraded rooms and suites add plush fabrics and premium amenities, many with full and partial sea views. The Burlington is also pet friendly (subject to additional charges). The Bay Tree Bar & Grill caters to hotel guests offering modern British menus with ingredients sourced from local farms and producers where possible, all served in modern and relaxed surroundings.
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Property amenities
Pets Allowed ( Dog / Pet Friendly )
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Park View
Charming
HOTEL CLASS
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
112Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
Reviews (1,283)
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1,218 results
Traveller rating
577
425
152
45
19
Traveller type
Time of year
LanguageEnglish
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577
425
152
45
19
Show reviews that mention
All reviews bay tree stained glass restaurant manager superior room lovely hotel four poster bed town centre dog friendly hotel lovely room sea view lovely weekend first morning sea front street parking third floor the cliff night stay
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1 - 5 of 1,218 reviews
Reviewed 4 days ago via mobile

We recently got married at the Burlington. I was lucky enough to check in the night before to spend the night with my daughter's before the wedding. From the moment we arrived everything was perfect. The suite myself and my girls stayed in was amazing,...More

Thank Travel58534233600
Response from Laurent B, General Manager at Best Western Plus Burlington HotelResponded 3 days ago

Dear Guests, Many thanks for for kind review and thanks again for your mention regarding Joanne and all the team at the Burlington. I am glad to hear that your big day was a success and nothing was much trouble. On behalf of our team,...More

Reviewed 4 days ago via mobile

Stayed 1 night in dog friendly room Spotlessly clean ..dog bed and water bowl waiting for the spoilt pooch Staff excellent..all very friendly and helpful Breakfast buffet good Would not hesitate to recommend

Thank merlot81
Response from Laurent B, General Manager at Best Western Plus Burlington HotelResponded 3 days ago

Dear Guests, Many thanks for your review and please to hear that you enjoyed a comfortable stay with us. On behalf of our team, we look forward to welcoming you again soon. Best regards

Reviewed 4 days ago

Our room and bathroom were large, comfortable, warm, and clean, and the beds were comfortable. Our recently renovated room contained USB charging points. Very useful. The water pressure in the shower could have been somewhat higher (we were on the second floor). On our first...More

Thank iwdcom
Response from Laurent B, General Manager at Best Western Plus Burlington HotelResponded 3 days ago

Dear Guests, Thank you for your review and glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Best regards

Reviewed 6 days ago via mobile

Stephen the night manager is extremely rude. We arrived back to our room during the night and called to order food from the 24 hour room service menu in our room. Our call was answered by Stephen. I tried to order a sandwhich and he...More

1  Thank Danielle W
Reviewed 1 week ago via mobile

Enjoyed a relaxing one night layover with my dog on the way to the Channel Tunnel. The stately hotel is beautifully renovated with modern amenities. Bed and rooms were comfortable and quiet with windows that partially open for fresh air. Toiletries are luxurious! My dog...More

Thank Beth G
Response from Laurent B, General Manager at Best Western Plus Burlington HotelResponded 6 days ago

Dear Guests, Thank you for your review and kind mention regarding Mollie. I am pleased to hear that you (and your little friend) enjoyed a comfortable stay with us and we hope to see you again in the future. Best regards

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Questions & Answers
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manicmummyG
10 June 2018|
Answer
Response from C-SANG79 | Property representative |
Thanks for your question. The room which we classify as our "honeymoon suite" is Room 104. On our website booking engine, this is listed as the "Master Suite". It is our largest room which has a lounge area within the... More
0
Votes
lynnew22
1 April 2018|
AnswerShow all 2 answers
Response from skybluesSteve | Reviewed this property |
Is a carpark at front - but does get full on
2
Votes
Room Tips
"Suite 103 is massive and the bed is huge. Add in two sofas and a lovely outlook. Also very quite."
O8877JSpaulm
1 week ago
Read review
"join the best western rewards scheme, and enjoy upgrades when you reach a points balance. Very good scheme"
Monkey-did-it
2 weeks ago
Read review
"Ask for a room without a bath, just a shower."
EddieBowman
4 weeks ago
Read review
"Ask for ground floor if disabled but lifts are good anyway"
272katharined
4 weeks ago
Read review
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PRICE RANGE
US$60 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burlington hotel folkestone
FORMERLY KNOWN AS
Burlington Hotel
LOCATION
United KingdomEnglandFolkestone
NUMBER OF ROOMS
60
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