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The First Hurdle

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115 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Wotton-under-Edge, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here for a night with the intention of going into the town to have a few glasses of wine and be able to relax and enjoy a night away. The hotel is very conveniently located. Check in was easy and the gentleman carried our bags to the room for us which was lovely. On arrival we spoke about...

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Thank Kristin H
Reviewed 3 weeks ago

I was in the Chepstow area for work and picked the First Hurdle for my nights stay. I travel regularly for work and encounter many varying standards of accommodation but am happy to report that this was one of the better ones I’ve come across in recent years. The place was warm and cosy, everything was up together with the...

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Thank Daniel T
Reviewed 3 weeks ago via mobile

We've just had a wonderful stay at the first hurdle and want to thank Scott for his help and hospitality during our stay. Our room was warm and cosy, we liked how it was decorated and the location is fantastic right in the centre of chepstow. If we come back to the area we will definitely stay again and are...

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Thank Pasquale M
Rickmansworth, United Kingdom
Reviewed 3 weeks ago via mobile

We arrived and we asked to pay as soon as we had looked at the room, we looked and had to agree if we had somewhere else to go would not stay , the room was freezing cold and very small, no nets, the furniture was tatty and space, the bathroom had a shower and was not a bad size,...

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Thank hairylenghts
Denbigh, United Kingdom
Reviewed 18 February 2017

arrived a little early 15.50 to find out that check in was not till 16.00,after ringing the service bell a few times the lady of the house eventually came a dealt with us (3 couples) our room was very comfy a warm (no 10) but the other two rooms where freezing (9 a 12), breakfast was between 8-9.30 a was...

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Thank tramp666
Firsthurdle, Owner at The First Hurdle, responded to this review

Thanks for your review we're only sorry that you felt your stay wasn't better than average. The week you were here unfortunately our boiler had broken down and so if you noticed we had electric heaters in the rooms to keep them warm. I'm sorry that your friends felt that they didn't suffice, the problem is now fixed as we...

Tredegar, United Kingdom
Reviewed 30 December 2016 via mobile

When we arrived the lady who let us in was quite rude. Our room had no heating on when we arrived so turned radiator on in bedroom hoping that by the time we got back from races the room would be warm. It was still only lukewarm when we returned and by the time we arrived back later on all...

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1Thank kazrews
Firsthurdle, Owner at The First Hurdle, responded to this review

Dear Katie, Im not quite sure by your remark saying i was rude! why would i be rude to customers when they are just checking in, also you wrote to me saying about your room being cold, i was multifide and apologised with a full refund and a complimentary free return. Ive since had the plumber in to rectify the...

Reviewed 29 December 2016 via mobile

Stayed 1 night whilst visiting family. The room was lovely modern and clean, breakfast was included and was delicious and could have a full cooked breakfast and cereals and toast and tea and coffee. The owner was really nice and we would stay again

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Thank Marie-mabel H
Firsthurdle, Manager at The First Hurdle, responded to this review

Hi Marie, Thank you for your lovely review, and choosing to stay with us, hope to see you again if you come to Chepstow, please don't hesitate to ring us direct on 01291622189 to book your stay. Many thanks and a Happy new year. Jane

Medway, United Kingdom
Reviewed 27 December 2016

There was some confusion when we booked (Probably due to us!) as there were 3 of us and only a twin room with 2 single beds available for the weekend before Christmas. So on arrival Jane was surprised but nevertheless put herself out to add a temporary third bed to the room and make us feel comfortable and welcome and...

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Thank bfp833
Firsthurdle, Manager at The First Hurdle, responded to this review

Hi Boys, Thank you for your lovely review, it was a pleasure having you stay with us and hope to see you again if your up this way. Many thanks and happy new year. Jane

Madrid, Spain
Reviewed 27 November 2016

I have stayed at the First Hurdle Guesthouse several times, and each time I am greeted with such warmth and attention! The rooms are beautifully decorated, and the beds are very comfortable. There are a variety of options for breakfast and the morning atmosphere is easygoing. Scott is a wealth of knowledge and can tell you virtually anything about Chepstow...

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Thank wcoreychancellor
Firsthurdle, Owner at The First Hurdle, responded to this review

Thank you for your kind review and we look forward to your future visits.

Bristol, Tennessee
Reviewed 30 October 2016 via mobile

Myself and my partner stayed for one night this weekend to visit family who live nearby. Our room was booked for us by my brother in law and when we were told we would be staying in a 'guesthouse' we were extremely hesitant as we would usually opt for a larger premier inn type place for a short stay but...

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Thank MisterWintle
Firsthurdle, Owner at The First Hurdle, responded to this review

Thank you so much for your kind review. We're glad you enjoyed your stay.

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
A family run Guest House in a modernised and fully refurbished 17th century town house with 12 rooms each with en-suite bathroom. The Guest House is ideally located in the centre of Historic chepstow at the bottom of the main restaurant and shopping street, and just 2 minutes from the castle and river. All rooms are beautifully decorated and contain HD smart TVs, coffee and tea making facilities. We serve continental and cooked English breakfast buffet so eat to your hearts content. We hope you enjoy your stay. ... more   less 

Additional Information about The First Hurdle

Address: 9/10 Upper Church St, Chepstow NP6 5EX, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Price Range: $92 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The First Hurdle 3.5*
Number of rooms: 12
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Also Known As:
First Hurdle Chepstow
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Questions & Answers

Here's what travellers have asked, with answers from The First Hurdle staff and other travellers.
2 questions
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8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room no 10 warm a comfy”
 of 5 bubbles tramp666, 17 Feb 2017 | Read review
“Ask for Room 12!”
 of 5 bubbles 968garethg, 10 Oct 2016 | Read review
“We were at the back it was quiet.”
 of 5 bubbles GaryK189, 1 Oct 2016 | Read review
“Not the ground floor room we had!!! Number 2??”
 of 5 bubbles HedgehogJim, 5 Sep 2016 | Read review
“We stayed in the attic which was lovely but could hear the bells chime on the hour so if this would disturb you choose a different room”
 of 5 bubbles T6497BHannm, 30 Aug 2016 | Read review
5 of 5