We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Swan at Hay

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Swan at Hay
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

419 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 413: English reviews
Start your review of The Swan at Hay
 Click to rate
Hereford, United Kingdom
Reviewed 2 days ago NEW

Courtesy of the Hay on Wye Dial a ride raffle at Christmas, Thank you Dial a ride. Had a 3 course Sunday lunch. 3 choices of starter main and dessert. Staff friendly and welcoming, complimentary water on table on request. Dinner was excellent, soup to start, beef main and chocolate mousse for dessert.

 Report
Helpful?
Thank cazt14
Hereford, United Kingdom
Reviewed 2 days ago NEW

Stayed here for one night and a truly delightful experience it was. The bed was extremely comfortable and the room was spotlessly clean, light and airy and provides a calm and restful experience. locally sourced tea and coffee and a small killner jar with a homemade cookie are there to greet you. The food is excellent, the chefs bring it...

 Report
Helpful?
Thank nicolaphillips68
Brighouse, United Kingdom
Reviewed 3 days ago NEW

We stayed here last Sunday for one night. We had a deluxe double room which was really lovely. There is a welcome tray in the room, tv iron and huge kingsize bed with the most comfortable mattress I have ever slept on. The bedding was luxurious too. Carpets are thick everywhere so that you sink into them. Our room was...

 Report
Helpful?
Thank Purplebeth
England
Reviewed 4 days ago NEW

Stayed for a couple of nights. Our room was lovely, clean and modern. The bathroom was great with nice toiletries. The breakfast was delicious. Staff is kind, friendly and helpful. I can't fault anything. An overall pleasant experience in a great hotel.

 Report
Helpful?
Thank Patricia G
Cheltenham, United Kingdom
Reviewed 1 week ago

Lovely stay for the second weekend in this beautiful hotel with attractive gardens. Staff helpful and chatty and enjoyed another of the interesting soups for a starter! Always a winner! Compliments to the chefs!

 Report
Helpful?
Thank Avril H
Yeovil, United Kingdom
Reviewed 1 week ago

A warm welcome with all staff friendly and efficient.We liked the refurbishment and our room was comfortable and well equipped. The beds were a little firm for our liking but that is a personal issue and others may prefer it that way. Dinner and breakfast were good. Our stay was for one night only. Reception staff were helpful and knowledgable...

 Report
Helpful?
Thank davex407
Leeds, United Kingdom
Reviewed 1 week ago via mobile

This is a wonderful hotel to stay in, especially if you have dogs. The team are without super friendly and genuinely lovely. The refurb is excellent. Great bedrooms, and bathrooms fantastic too. Lovely toiletries. Breakfast was super delicious. Thank you, we had a great stay and you will definitely be out hotel of choice when next in the area.

 Report
Helpful?
1Thank cheeseandbread
St Albans
Reviewed 1 week ago

We stayed for two nights, for rest and recuperation as life has been busy recently. The welcome was warm, with all our questions answered. We were personally shown to our room, which was very nice with a great bathroom. Room 2 - a Superior Double - with views over the garden and countryside. (I think it is rather small to...

 Report
Helpful?
Thank NicSue
Nottingham
Reviewed 1 week ago

The Swan has recently been refurbished to a very high standard. We stayed for 2 nights in a dog friendly room, the room was lovely, nice décor and very clean. All the staff we came across in the hotel were friendly and polite. When we checked in and shown to our room a few minutes later the lovely lady from...

 Report
Helpful?
2Thank Mrs_L_Bailey
Reviewed 2 weeks ago via mobile

First impressions were great, fabulous refurbishment comfortable beds too. Unfortunately the cooked breakfast was cold on both days even though we told management. Serving trays had no gas underneath to keep food warm, when staff were questioned they told me they could not find the gas!! Adding to this the plates were cold too!! Not so good for a 4*hotel!!...

 Report
Helpful?
Thank SGcheltenham

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (45)
Viewed
Room/Suite (15)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (7)
Viewed
Dining (7)
Viewed
View from Room (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (10)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (3)
Viewed
View from Room (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hay-on-Wye
10.9 km away
Llangoed Hall
Llangoed Hall
#1 of 1 in Llyswen
575 reviews
6.9 km away
The Three Cocks Coaching Inn
The Three Cocks Coaching Inn
#1 of 1 in Three Cocks
172 reviews
5.9 km away
Rhydspence Inn
Rhydspence Inn
#1 of 1 in Whitney-on-Wye
136 reviews
Show Prices
Show Prices
Show Prices
20.9 km away
Peterstone Court Hotel
Peterstone Court Hotel
#1 of 1 in Llanhamlach
871 reviews
28.6 km away
The Lake Country House & Spa
The Lake Country House & Spa
#1 of 1 in Llangammarch Wells
870 reviews
16.0 km away
The Burton Hotel
The Burton Hotel
#1 of 1 in Kington
195 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Swan at Hay is a glorious Georgian building housing 19 bedrooms. The hotel was relaunched in February 2017 following a million pound refurbishment. All 19 bedrooms and bathrooms were refurbished, as were all the public areas. Set in the heart of the world renowned 'Town of Books,' Hay-on-Wye, it is an ideal base to explore the Brecon Beacons and surrounding countryside. With a choice of 3 dining areas, visitors can choose from our hearty bar menu or more indulgent Garden Room Dinner Menu. ... more   less 

Additional Information about The Swan at Hay

Address: Church Street, Hay-on-Wye HR3 5DQ, Wales
Region: United Kingdom > Wales > Powys > Hay-on-Wye
Price Range: $129 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan at Hay 4*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, TripOnline SA and Agoda so you can book your The Swan at Hay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Swan At Hay Hotel Hay-On-Wye
Swan At Hay On Wye
Swan At Hay Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Swan at Hay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms are big and comfortable. Room 4”
Purplebeth, 22 Apr 2017 | Read review
“Room 2 is small, but perfectly formed with a great bathroom and lovely views.”
NicSue, 14 Apr 2017 | Read review
“room 11 quiet great big bed but no view at all”
Grosvenorthehound, 25 Mar 2017 | Read review
“Whilst our room was excellent it did face the main road which did get noisy early morning although we did sleep with the window open”
keithm612, 16 Mar 2017 | Read review
“The Village is very quiet we had a street facing room and it was very quiet.”
PatM916, 23 Feb 2017 | Read review
5 of 5