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The Swan at Hay

505 reviews
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Traveller (61)
Room & Suite (31)
Dining (22)
Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor11%
  • Terrible5%
Travellers talk about
“lovely hotel”(17 reviews)
“no lift”(6 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (505)Write a Review
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All reviewslovely hotelsuperior double roomno liftfront of housemain mealbreakfast roomcoaching inna bit tiredcooked breakfastpiping hotbeautiful townfull welsh breakfastlarge bathroomgarden areaboarcouple of nightslovely garden
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11 - 15 of 499 reviews
Reviewed 3 weeks ago

Myself my husband and our friend had lunch on Sunday at the Swan our first visit but definitely not our last. From the first step into this elegant building we felt welcomed. We were greeted by Adrian who was only too happy to answer our...More

1  Thank Kathy161050
Response from swanathay123, General Manager at The Swan at HayResponded 2 weeks ago

A 'thank you' doesn't seem enough in response to such a kind review. It was an absolute pleasure to welcome you to The Swan last weekend and I am delighted you enjoyed your first visit to us. The entire team are working really hard to...More

Reviewed 3 weeks ago

We booked a table for a meal at the Swan on Saturday 27 Jan 2018. The meal was possibly the best myself and my wife have ever had. Service was friendly and very good. Choices of both meals and drinks was excellent.More

1  Thank Greg H
Response from swanathay123, General Manager at The Swan at HayResponded 3 weeks ago

Wow! What a great review! Feedback like this means a huge amount to the team here. We are working really hard to give our customers the best local produce at an affordable and realistic price. I am so glad your meal ranked up there in...More

Reviewed 4 weeks ago via mobile

Stayed for 2 nights in a superior room which was very comfo rtable with an excellent bathroom Comfy bed pillows a bit firm forr one of us but changed promptly when asked. Food was well presented tasty and good value .only quibble was with the...More

1  Thank Graham C
Response from swanathay123, General Manager at The Swan at HayResponded 3 weeks ago

Thank you for letting us know about your recent break at The Swan. I am a little disappointed breakfast wasn't perfect but appreciate your honest feedback. I will address this with the team but am glad it did not detract from your overall impression of...More

Reviewed 8 January 2018

If you are visiting Hay on Wye or the local area, you should pop along to The Swan and try their Afternoon Tea. You will not be disappointed. I visited the Hotel with my father and mother in-law last week and had a very enjoyable...More

1  Thank DIXONS2012
Response from swanathay123, General Manager at The Swan at HayResponded 3 weeks ago

Many thanks for your kind review of your recent visit for afternoon tea. I know you are bringing a large party for the same thing later this year. We are looking forward to welcoming you and your friends back to The Swan! kindest regards, Adrian...More

Reviewed 6 January 2018 via mobile

First visit for New Year's celebrations. Room was lovely with excellent lighting especially the personal touch of a make up mirror with built in light! Excellent food beautifully presented. Would not hesitate to stay here again, highly recommended.

1  Thank TeamGreenway
Response from swanathay123, General Manager at The Swan at HayResponded 3 weeks ago

Thank you for choosing The Swan as the destination for your party's New Year celebrations. Myself and the team wish you a very happy 2018 and hope you may revisit us sometime later this year. Kind regards, Adrian Wilson General Manager

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Laundry Service
Conference Facilities
Meeting Rooms
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (61)
Room & Suite (31)
Dining (22)
Business Centre & Event Rooms (1)
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Room Tips
"choose a room away from the road."
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"Best rooms (suites) are at the front of the main house"
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"This is a very old building, so there was an excess of noise from squeaky floor boards from the room above..."
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"Book the deluxe room for a decent size bed"
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