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The Palace Hotel

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The Palace Hotel
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2,513 Reviews from our TripAdvisor Community

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Showing 2,504: English reviews
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Reviewed yesterday NEW

We are currently at the Palace Hotel in Buxton. I have never in my life experienced such careless and "couldn't care less" service. We had booked a bottle of champagne on arrival yesterday. It wasn't in the room. We called Reception from the room. 10 minutes and no-one answered the phone. I visited reception and queued for 15 minutes to...

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Thank Alaric M
London, United Kingdom
Reviewed yesterday NEWvia mobile

Where do I start: £4.50 a day to use the hotel car park, ridiculous if you are a resident. I'm a regular business traveller, and not fussy, often stay in B&B, etc, but having paid £170 for 2 nights this place is a joke. Had to move rooms twice as first two offered were awful. Please don't be fooled by...

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Thank awj222
Leeds, United Kingdom
Reviewed 3 days ago NEWvia mobile

I visited here last year as part of a coach holiday to celebrate my birthday. The hotel is central to the town of Buxton and this meant that we could spend time after the day trips exploring the sights of Buxton. The room was spacious with the necessary amenities. The bathroom was en-suite but down an adjoining corridor and needed...

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1Thank Sweetiepx
Devon, United Kingdom
Reviewed 3 days ago NEW

From the moment we arrived at this lovely old hotel right in the centre of Buxton, we knew we had made the right choice. A genuine warm welcome was at reception, the offer of help with our bags, and a feeling that this old lady of a hotel was still very much in the running for a comfortable stay. The...

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3Thank gotthetshirtExeterUK
Burnham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Firstly this place feels like travelling back in time straight into the glamourous Victorian times!!! Secondly its 120 hotel rooms are grand, high ceillings, charming decorations with enough home comforts... exactly what to expect from a 18th century bath hotel and even the spa is dated but superb!!! And finally, don't listen to some inappropriate comments posted here... the are...

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2Thank Robert S
Reviewed 4 days ago NEWvia mobile

This hotel is such an imposing building that guests cannot fail to be impressed by the architecture and history. My friend and I paid for a dinner bed and breakfast rate which I would definitely not do again. The dinner was a carvery which was very poor quality and very little choice. We were not aware of this when we...

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1Thank donnacsouthyorks
U.K
Reviewed 4 days ago NEW

On booking the hotel, it was highlighted that we need not pay until check out. On arrival at Reception they would not release the key to me until I had paid. I explained that I was waiting for my friend, and that they had taken a swipe of my card, so could I access the room. Reluctantly the Receptionist agreed....

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1Thank Natgooders
Reviewed 5 days ago NEWvia mobile

I went with my husband and 2 young kids. The hotel itself looked exactly like the pictures showed on their website-old fashioned and dated but I held my judgment till the end of our stay. The hotel itself is situated in the heart of Buxton with the town centre just 5 minutes walking distance, which was perfect. The driveway into...

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1Thank FARIHA H
York, United Kingdom
Reviewed 5 days ago NEW

Stayed here recently with my wife. We got a really good deal on Bookings.com - £45 for two nights. I don't really know how to describe this place. It's sort of charmingly sad. It's dated, tired and broken. But at the same time it's got charm, character and bags of history. It was built in 1878. That's impressive as far...

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2Thank Nebby N
Derby, United Kingdom
Reviewed 6 days ago NEW

As newcomers to Buxton we were impressed from the moment we arrived. We booked our room for a joint anniversary / 70th birthday celebration and we had requested a room with a view. On check-in, we found we had been upgraded to the Peveril Suite which was everything we could have wished for – indeed so much better than flowers...

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2Thank kitanne

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Victorian Palace Hotel sits in 5 acres of landscaped gardens in the spa town of Buxton. Ideally located for visiting Buxton Opera House and exploring the Peak District National Park, Britain's first National Park and one of the country's most popular walking destinations, this hotel has an imposing facade and opulent interior to provide an unforgettable backdrop for any occasion. With 122 bedrooms, including 12 premium rooms, a Health & Leisure club with swimming pool, gym and beauty rooms, and a restaurant using local ingredients to prepare British and Continental cuisine, it's the perfect spot for a country town retreat. ... more   less 

Additional Information about The Palace Hotel

Address: Palace Road, Buxton SK17 6AG, England
Region: United Kingdom > England > Derbyshire > Buxton
Price Range: $77 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palace Hotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Palace Hotel Buxton
Palace Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Barcelo Buxton
The Palace Hotel Buxton, Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from The Palace Hotel staff and other travellers.
17 questions
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over a year ago
1 month ago
2 months ago
Sheffield, England, United Kingdom
over a year ago

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Questions? Get answers from The Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
alaricm98, 29 Apr 2017 | Read review
“Ensure you get a room with windows ! The compact rooms are small, very small,no windows and tucked away in the basement area.”
Natgooders, 26 Apr 2017 | Read review
“as for a view”
kitanne, 24 Apr 2017 | Read review
“Facing the town”
kimc66, 23 Apr 2017 | Read review
“Book with best western”
susane4411, 23 Apr 2017 | Read review
5 of 5