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Mercure Wolverhampton Goldthorn Hotel

Hotels.comUS$52*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Wolverhampton Goldthorn Hotel
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667 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Wolverhampton Goldthorn Hotel
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Showing 657: English reviews
Bexhill-on-Sea, United Kingdom
Reviewed 16 April 2017

I have just stayed at this hotel as part of a four night coach holiday. The accommodation and public areas were fine, the staff very attentive and helpful, but, the food needs attention. I am aware that as a member of a coach party we had a set menu, but the choice was virtually non existent, and anything with salad...

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Helpful?
Thank jtomkins20
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to post a review, I am pleased that you found the staff to be attentive and helpful. I will certainly discuss all of your comments regarding the food with our new head chef to identify necessary changes to menu's that we are offering.

Tintagel, United Kingdom
Reviewed 14 April 2017

We stopped over here for one night and it was great, friendly knowledgable staff with helpful tips for the area. We had the Budget room and it was good value for money, we enjoyed the simplicity and functionality of this room, plenty of plugs and nice and warm. One down side is the stairs which run right past the front...

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Helpful?
Thank char4chocs
Delta, Canada
Reviewed 12 April 2017

This hotel is in a good location with plenty of free parking and free wifi. They offer breakfast and have a restaurant and bar / lounge. There are also 2 other rooms used for special occasions. The hotel is a little run down, but our room had been updated. No AC. The food was average at best, so we dined...

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Helpful?
Thank Simon E
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Many thanks for your review, please accept my apologies for the housekeeping short falls that you mention, I will be sure to do discuss this with the housekeeping supervisor to identify what went wrong. I am pleased however that you found the staff to be friendly and welcoming and I hope that we will have the opportunity to welcome you...

Reviewed 10 April 2017 via mobile

Me and my partner spent a long weekend at this hotel last weekend (early April) we had the most fantastic time. The staff were all friendly and welcoming, full of useful information and happy to help. Any problems were dealt with extremely quickly (our heating was on in the room which they came and switched off within 2 minutes of...

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Helpful?
Thank Olivia K
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to post a review, I am really pleased to read all of your comments and I will certainly pass on your feedback to all of the staff and Lisa in particular. I do hope that we will have the opportunity to welcome you back to the hotel again in the future.

Ashford, United Kingdom
Reviewed 8 April 2017 via mobile

I stayed here on business at the beginning of March. I think I was most disappointed with the gloomy and tatty state of my room and the hotel in general. My room although large was in a poor state of repair: - Both twin beds dipped in the middle - just buy some new mattresses! - lampshades were torn -...

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Helpful?
Thank HelenJ99
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Many thanks for your review, I am disappointed that the hotel did not meet your expectations and I have noted all of your comments so that I can investigate further and pass onto the relevant people. Please accept my apologies for the issues that you encountered.

Retford, United Kingdom
Reviewed 8 April 2017 via mobile

4 stars I'm giving is for the accommodation and cleanliness, they offer a restaurant and bar meals, we just wanted a nice bar meal but we didnt think there was much choice, we aren't fussy eaters in the slightest but it just didn't seem to offer much on the menu, the restaurant we didn't look at to be fair as...

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Helpful?
Thank Chris C
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to post a review, I am pleased that overall you enjoyed your stay here at the hotel. I have noted your comments regarding the bar menu and will pass these on for the next time the menu is revised. I hope that we will have the opportunity to welcome you to the hotel again...

Reviewed 17 March 2017

The room was excellent, spacious and very clean. The staff were very friendly and helpful, especially the girl on reception. A very comfortable stay. The only downside was the food, which I'd describe as over priced school dinners, eat elsewhere.

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Helpful?
Thank Markandkai
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to post a review, I am disappointed to read your comments regarding the food and will discuss this with the chef when we next review our menu's. I am pleased however that you found the staff to be friendly and helpful and I hope you will consider staying at the hotel again in the...

London, United Kingdom
Reviewed 13 March 2017 via mobile

Stayed there over the weekend, everything was well presented however the heating in our room was broken and permanently switched to max. Made several complaints, but nothing could be done then at 1130pm they offer to move us across the road. We didn't move as already unpacked! Had a terrible night.

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Helpful?
Thank sv3rma
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for your review. Please accept my apologies for the issues that you encountered. I hope that if you are in the area again you would consider staying with us again to allow us the opportunity to show you a superior experience than your previous one.

Reviewed 13 March 2017 via mobile

Me and my family used the function room for a family party in the evening. We stayed over for one night the room was clean and welcoming. The room can be noisy in the morning hearing people walking above, the walls are quite thin other than that it was a lovely stay. Breakfast was lovely and hot enjoyed the food....

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Helpful?
Thank Phylicia B
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Many thanks for your review, I am pleased that you enjoyed your stay and the breakfast in particular. Please accept my apologies for the leisure facilities, these are issues that we are currently working to address. I hope that we will have the opportunity to welcome you back to the hotel again in the future.

Reviewed 12 March 2017 via mobile

Good location for access. Friendly service on arrival but no offer to take luggage up to room and as our room was up several flights of stairs this proved disappointing. Room decor dated. Shower appaling, choice of a luke warm dribble or a freezing shower. No double glazing and next to very busy main road so lots of traffic noise....

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Helpful?
Thank Colin H
GMHOTELWolverhampton, General Manager at Mercure Wolverhampton Goldthorn Hotel, responded to this review

Thank you for taking the time to leave reviews. Please accept my apologies that you were not offered assistance with your luggage, this is a standard that should be offered to all guests, I have spoken to all of the reception team regarding this standard. I have asked the maintenance team to look at the shower and see if improvements...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Within easy reach of M6/M54/M5 and NEC, the Mercure Wolverhampton Goldthorn Hotel offers some pleasant surprises. With original features throughout the bar area and a contemporary restaurant, the hotel provides an excellent setting from which to base your visit to the Midlands. There is also the opportunity to upgrade to one of six, four poster rooms, besides the other 76 well appointed en-suite bedrooms. ... more   less 

Additional Information about Mercure Wolverhampton Goldthorn Hotel

Address: 126 Penn Road, Wolverhampton WV3 0ER, England
Region: United Kingdom > England > West Midlands > Wolverhampton
Price Range: $81 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wolverhampton Goldthorn Hotel 3*
Number of rooms: 74
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Also Known As:
The Goldthorn Hotel Leisure
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wolverhampton Goldthorn Hotel staff and other travellers.
11 questions
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Langport, United Kingdom
8 months ago
over a year ago
Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Mercure Wolverhampton Goldthorn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms 80/81”
JackieC203, 1 May 2017 | Read review
“top floor, end of a corridor”
C8164PPpeterl, 28 Apr 2017 | Read review
“All rooms have thin walls. Everywhere creaks a lot so there are no " best " rooms”
Brits-on-a-Budget, 18 Apr 2017 | Read review
“If you have mobility difficulties stay elsewhere, as there are no lifts and the corridors are narrow.”
Markandkai, 17 Mar 2017 | Read review
“Rooms at back are quieter.”
pkholl1whist, 10 Mar 2017 | Read review
5 of 5
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US$52* /night
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Prices are for 1 room, 2 adults
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