If you’re looking for a hotel that are prepared to go above and beyond then this is the hotel for you. My son and daughter in laws wedding was sadly affected by Storm Arwen this past weekend and when it became obvious that their happy day was in jeopardy, the amazing owners and staff here really stepped up to the mark. With little more than an hours notice the owner, who was enjoying a well deserved day off in his hot tub, offered us the hotel for the wedding reception which has been cancelled by their original venue. We later found out that it was his birthday weekend and that he will willing to delay his celebrations to ensure the reception went ahead. In the time it took us to ferry guests from the other venue 20 minutes away, he had instructed his staff to get the function room ready for a reception and had opened his other hotel, The Dryfesdale, to provide us all with accommodation. The guests were checked in efficiently and quickly ferried by the owner himself to the venue for the reception. Several rounds of sandwiches were provided to us on arrival as we had not had the wedding meal and soon after we were taken through to the beautiful function room. What they achieved in such a short space of time was nothing short of incredible and all of our evening guests commented that it if they hadn’t known otherwise they would have thought we’d always been there. An amazing buffet was provided for all guests that evening and as we were able to divert the DJ and fireworks display, we had the most amazing reception. The beautiful rooms at the Dryfesdale Hotel greeted us at the end of the night and the most amazing breakfast was laid on for us the next morning! To say that the team saved the day is an understatement! Without you guys the day would have had a much sadder ending. We will never be able to convey how grateful we are 💕…
Very friendly staff from start to finish especially the young girl who served dinner and one that served breakfast. Food was excellent although breakfast could do with beans or tinned tomatoes as it was a little dry but still very tasty. Nice clean room with all the necessary facilities. Car park could do with a resurface as I went over on my ankle due to a small pot hole but otherwise a very nice stay over!
Really over priced, underwhelming experience and not memorable apart from the way the manager spoke to his young staff, disgraceful really. The bar area is the nicest, but the car park is like a minefield.
Great room. Lovely friendly staff. Very clean. Breakfast a bit dry, needed some beans! Very good stay. Easy to find just off the motorway loads of parking available. Great touches in the room. Would definitely recommend
Where do I begin? From our warm welcome at reception, our attentive staff at dinner and our amazing breakfast we loved our stay at the Sure Hotel! Megan and Kirsty and all the team have exceeded our expectations with there service! I’d highly recommend to anyone!! Can’t wait to return!