We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

West End Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
West End Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

232 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 227: English reviews
Glasgow, United Kingdom
Reviewed 2 weeks ago

Very comfortable stay in a cosy room. Hosts were very friendly. Very nice breakfast. Walls between rooms are paper thin - could literally hear every word said in the room next door. We were told meals were served in the bar til 9, but when we turned up at 8 they had closed the kitchen. Also, dog roaming the bar...

 Report
Helpful?
Thank spotthescot
Stoke-on-Trent, United Kingdom
Reviewed 18 October 2016

A lovely hotel. Well looked after and nothing to much bother for the staff. Well located and in easy reach of the town centre and Cathedral. The Orcadians are very friendly. Lots to see and do whilst visiting.

 Report
Helpful?
Thank Alan M
Reviewed 15 October 2016 via mobile

In Kirkwall on business and picked west end at random. Was a fantastic place friendly and caring late boat in so a comfy bed and quite was needed didn't disappoint. Food was filling and full if choice. Would stay again.

 Report
Helpful?
Thank muncus380
Nairn, United Kingdom
Reviewed 15 October 2016

Stayed here for a one night stay while paying a quick visit to Kirkwall recently. The hotel is situated on a quiet side street near the centre of Kirkwall with ample free parking in the local area. My room was spotlessly clean, with en suite and tea/coffee facilities. The double bed was very comfortable and the room had a flat...

 Report
Helpful?
Thank Nairn94
Reviewed 11 October 2016

I stay away a lot with my work and I have stayed in a lot of hotels/b&bs. This is a lovely little place, the rooms are modern, clean and spacious. One of the gentlemen owners greeted us on arrival and was really friendly and helpful, The food was absolutely delicious, really really good. Cant fault the place really.

 Report
Helpful?
Thank Peter D
Leeds, United Kingdom
Reviewed 26 September 2016

We only went to this hotel for a meal but it was so good we went back again. We were saying in a self catering apartment and preferred to eat out in the evenings. Our landlord said that the West End Hotel did the best steaks in Kirkwall and to book a table in the bar near the fire. We...

 Report
Helpful?
Thank Gay W
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review. We are very glad you enjoyed your meal here at the West End Hotel. Kind Regards Kirsten

Perth, United Kingdom
Reviewed 20 September 2016

The West End is a rare example of putting customer service and comfort at the top of its priorities. Our room was cosy and well-appointed, the owners and staff were all very friendly and helpful. The food both in the restaurant and Wedgwood Dining Room was excellent. The hotel is ideally placed for exploring Kirkwall and the islands, either by...

 Report
Helpful?
Thank RosemaryH65
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review. We are all very glad you enjoyed your stay at The West End Hotel. We do hope you return and will look forward to welcoming you back. Kind Regards Kirsten

Reviewed 18 September 2016 via mobile

Myself and Marilyn were there for a meal twice in the last couple of months and it was brilliant.. Great food and the staff were really on the ball.. Great atmosphere and warm welcoming decor.. Will be back for another meal without a doubt.. Went out feeling full and happy.. Thank you giffie and Robert and staff

 Report
Helpful?
1Thank Magnus M
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your review. We are happy to hear you enjoyed both your meals at the hotel and will be glad to welcome you back anytime. Kind Regards Kirsten

Reviewed 14 September 2016 via mobile

My husband and I stayed there for 3 nights and we don't have enough words to describe the hospitality of Giffie and Robert. When we arrived, we were told that our room was at the top floor. We have been traveling for 2 weeks already and have accumulated some souvenirs and had 2 suitcases and a carry on. They don't...

 Report
Helpful?
2Thank Burcu T
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review, we are glad you enjoyed your stay. We do hope you return again to Orkney and would be very happy to welcome you back to the Hotel. Kind regards Kirsten

Kraainem, Belgium
Reviewed 1 August 2016

Stayed 2 nights in a comfortable room with an excellent bed (room 3). Friendly staff, free parking and a short walk into Kirkwall. And the food ... excellent breakfast and a superb restaurant where we ate both nights. Could not recommend more highly.

 Report
Helpful?
1Thank Andy F

57 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (37)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (7)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (13)
Viewed
Dining (4)
Viewed
Room/Suite (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kirkwall
0.7 km away
The Ayre Hotel
The Ayre Hotel
#1 of 9 in Kirkwall
312 reviews
0.7 km away
St. Ola Hotel
St. Ola Hotel
#3 of 9 in Kirkwall
108 reviews
0.7 km away
Kirkwall Hotel
Kirkwall Hotel
#8 of 9 in Kirkwall
316 reviews
Show Prices
Show Prices
Show Prices
17.3 km away
Merkister Hotel
Merkister Hotel
#1 of 1 in Harray
282 reviews
0.6 km away
Albert Hotel
Albert Hotel
#7 of 9 in Kirkwall
130 reviews
18.6 km away
Smithfield Hotel
Smithfield Hotel
#1 of 1 in Dounby
69 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
West End Hotel
West End Hotel
Cuisines: Pub, British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 

Additional Information about West End Hotel

Address: 14 Main Street, Kirkwall KW15 1BU, Scotland
Region: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Price Range: $138 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West End Hotel 3*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your West End Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West End Kirkwall
Hotel West End
Hotel Style:
#4 Business Hotel in Kirkwall
#4 Romantic Hotel in Kirkwall
#5 Family Hotel in Kirkwall
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
1 question
Ask a question
Questions? Get answers from West End Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms at the back and in the "attic", which might not suit everyone, as there's no obvious lift.”
 of 5 bubbles KenF566, 13 Jun 2016 | Read review
“i struggled to keep window open, so maybe ask for a block if you like window open all night.”
 of 5 bubbles Ssdaz, 24 May 2016 | Read review
“Use room two or nine”
 of 5 bubbles lesliehendry789, 30 Mar 2016 | Read review
“Room 3 is very nice!”
 of 5 bubbles Scotuk, 30 Oct 2015 | Read review
“All good there are only 10”
 of 5 bubbles 486NeilM, 16 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay