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Holiday Inn Express Harlow

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Crown Gate, Harlow CM20 1FL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$102
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US$96
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Traveller (94)
Room & Suite (16)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Harlow
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 9 hotels in Harlow
Location
Cleanliness
Service
Value
Accommodation
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
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Room features
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Russian, Spanish, Hindi and 3 more
531Reviews17Q+A93Room tips
Traveller rating
  • 147
  • 183
  • 107
  • 58
  • 36
Time of year
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  • English
Popular mentions
Hinckleygal81 wrote a review 12 Jan
Barwell, United Kingdom338 contributions117 helpful votes
Me and my partner came here for a big fry up before seeing family. It was my first time here. It’s an all you can eat buffet and it was very nice but it wasn’t very warm. Very good service though. Would come again to try again and hopefully it will be much better.
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Date of stay: December 2021Trip type: Travelled as a couple
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blokeybloke wrote a review 11 Jan
Harlow15 contributions13 helpful votes
I stayed here Boxing Day night, was absolutely starving as had not eaten all day and planned to eat in the restaurant but when i arrived was told it was closed but not due to covid but that staff were given the time off. I was told i should have received an email about this but i did not, i did receive an email about booking breakfast which as excellent. Another plus point was that you could control the temperature of the room but one thing i hated was that when you entered the room it was dark and you have to use your torch on your phone to put room card in slot INSIDE the room to switch the lights on. There only seemed to be one staff member in the evening which was Megan who was very helpful, i managed to find one takeaway that was open!
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: check when staying during holiday periods that everything is open
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Anne H wrote a review Aug 2021
Southampton, United Kingdom173 contributions51 helpful votes
Helpful friendly staff. Recommended somewhere to eat. Worst bed I have tried sleeping in very uncomfortable and tatty. Breakfast basic to say the least, must have been sat for ages beans starting to congealed Will not rush back
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Date of stay: August 2021
Value
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Express Harlow
Responded 3 weeks ago
Dear Anne H, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay due to our breakfast and the sleeping quality due to the uncomfortable bed. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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Sally W wrote a review Aug 2021
2 contributions2 helpful votes
Not impressed! Booked a family room, when we arrived the sofa bed was not made up, and the mattress was so thing you could feel the frame through it. Also there was dirty cutlery inside the sofa bed, only 1 towel in the bathroom, mould in the shower. The breakfast was processed and tasteless. The keycards for the room repeatedly stopped working. The staff were polite and helpful. For the price it really was a rip off. Would not stay there again
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Harlow
Responded 3 weeks ago
Dear SAWilcher, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the comfort of our room, the mold in the shower and that our breakfast was tasteless. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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Craig Nicholson wrote a review Aug 2021
2 contributions
Great stay except one of the girls on reception has zero personality and when trying to engage her in conversation just got her looking measly at myself and eye rolls, not someone who should be in the hospitality industry I think as I have spent years in this industry.
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Date of stay: August 2021Trip type: Travelled solo
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PRICE RANGE
US$66 - US$117 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEssexHarlow
NUMBER OF ROOMS
122
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Frequently Asked Questions about Holiday Inn Express Harlow
Which popular attractions are close to Holiday Inn Express Harlow?
Nearby attractions include The Panic Room (0.10 km), Harlow Playhouse (0.3 km), and Quasar Harlow (0.1 km).
What are some of the property amenities at Holiday Inn Express Harlow?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Harlow?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Harlow?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Harlow?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Harlow?
Conveniently located restaurants include King Du restaurant, mui & koko noodle bar restaurant, and Painted Lady Restaurant.
Is Holiday Inn Express Harlow located near the city centre?
Yes, it is 0.4 km away from the centre of Harlow.
Does Holiday Inn Express Harlow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Harlow?
The staff speaks multiple languages, including English, Spanish, Russian, Hindi, Polish, Romanian, and Lithuanian.
Are there any historical sites close to Holiday Inn Express Harlow?
Many travellers enjoy visiting Rye House Gatehouse (6.0 km).
Is Holiday Inn Express Harlow accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.