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Wool Merchant Hotel

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1 room 2 adults 0 children
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Wool Merchant Hotel
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294 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Nottinghamshire, United Kingdom
Reviewed 5 days ago NEW

room 306 the carpets are dirty and badly stained. no dressing table no chairs when spoke about these things we were told this room was let for workmen but we are two elderly women and disabled. Breakfast well they need to put some fruit out not everybody wants a cooked breakfast.

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Thank sreid73
Katoomba, Australia
Reviewed 6 days ago NEWvia mobile

Lovely breakfast, very helpful staff. Nice room and good location. Close to the Minster. Parking across the road was close and easy to access. We had a minor issue with the room but the staff was so helpful and insisted we move to a better room. Excellent customer service.

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Thank ravensoak
Sleaford, United Kingdom
Reviewed 3 weeks ago

Room was excellent in every way apart from young lady on reception all other staff were very unhelpful breakfast was ok as far as buffet breakfast goes very clean and well looked after hotel lift to all floors which is a great help

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Helpful?
Thank Tony H
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

hertford
Reviewed 4 weeks ago

We stayed 2 night in this conveniently situated hotel converted from a mill near the centre of Halifax. The room was adequately furnished if a little spartan and homespun. It looked like the owner had done the decorating! There was parking in a plot next door. The service was friendly and staff helpful when we needed taxis etc. However there...

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Thank Inforep
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Hednesford, United Kingdom
Reviewed 17 December 2016

We stayed here last weekend, unsure of what to expect following mixed reviews on here. I had tried to cancel our booking within 24 hours of making it, but was told that I would have to pay in full, so kept the booking. I had booked a suite with breakfast for two nights. Upon arrival we made enquiries about the...

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Helpful?
Thank rockysgirl38
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any inconvenience in future. Operations Manager Ravi Jain

Glasgow, United Kingdom
Reviewed 6 December 2016

Stayed one night on business. Receptionist was very friendly and helpful. Room was clean but quite small, although the bed was comfortable. I was one of only two guests within the restaurant for an evening meal and the waiter/barman (presumably under instruction) informed me that if I were staying again that I should book a table.!! I'm assuming that this...

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Thank Bill H
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any guest inconvenience in future. Operations Manager Ravi Jain

Dorset
Reviewed 3 December 2016

A large party of us stayed here. Everyone was pleased with the hotel. The breakfast here is a buffet with high quality ingredients and a good choice. The rooms are very comfortable and finished to a high standard. Service is very good here and nothing is too much trouble. Some of the furniture in the public rooms is impressive to...

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1Thank BensonDorset
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Reviewed 2 December 2016 via mobile

How many hotels these days gives you biscuits, chocolate, water and free toiletries Very few. Except the woolmerchants. Well done !!! A lovely touch. Paid £200 for one night in a Hilton. No water, biscuits or chocolate. Worrying about the vans in car park being broken into but it's no fault of the hotel Although they did point out the...

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2Thank Pamela T
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

Edinburgh, United Kingdom
Reviewed 2 December 2016 via mobile

Wifi is sporadic in lot of rooms,heating is poor been here a couple of months working wouldn't use it for anything else,rooms at top left 16 17 18 are OK,triple rooms are spacious but cold with no wifi breakfast is edible

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1Thank staff66
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your review; we are really sorry that you had few issues during your stay with us. Thank you very mcuh for raising these issues which we will try to resolve in order to avoid any guest inconvenience in future. Operations Manager Ravi Jain

Gibraltar
Reviewed 1 December 2016

Warm,comfortable,clean and tidy room and bathroom.Good for a short stay. Free parking and excellent central location for shops and restaurants although it does have it's own restaurant on-site. If entering after 8pm you need a code to unlock the main door - a bit strange for what purports to be a mainstream hotel

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Thank clark249
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Guest You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms

Additional Information about Wool Merchant Hotel

Address: 5 Mulcture Hall Road, Halifax HX1 1SP, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: $66 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wool Merchant Hotel 3*
Number of rooms: 100
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Hotel Style:
#8 Business Hotel in Halifax
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Questions & Answers

Here's what travellers have asked, with answers from Wool Merchant Hotel staff and other travellers.
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Questions? Get answers from Wool Merchant Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher are noisy”
 of 5 bubbles sreid73, 17 Jan 2017 | Read review
“All room are very good”
 of 5 bubbles tonyhC9850ZE, 30 Dec 2016 | Read review
“Rooms seem to vary a lot unfortunately.”
 of 5 bubbles Hamptonbeaver, 25 Nov 2016 | Read review
“Twin rooms are more spacious but also more expensive”
 of 5 bubbles helenholmes50, 16 Nov 2016 | Read review
“Rooms on higher floors especially corner rooms have nice views.”
 of 5 bubbles anncB8960QQ, 1 Nov 2016 | Read review
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