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Wool Merchant Hotel

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Traveller (111)
Room & Suite (54)
Dining (23)
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Overview
  • Excellent28%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible8%
Travellers talk about
“on arrival”(46 reviews)
“buffet style”(16 reviews)
“town centre”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Reviews (573)
There are newer reviews for Wool Merchant Hotel
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Traveller rating
166
192
110
54
50
Traveller type
Time of year
LanguageEnglish
166
192
110
54
50
Show reviews that mention
All reviewson arrivalbuffet styletown centretop floorcar parkfree parkingwelcome drinkwould stay againbiscuitswater pressuregreat value for moneybreakfast was includedlady on receptionnice roomdouble roomquiet locationbar and restaurant
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11 - 15 of 572 reviews
Reviewed 3 weeks ago via mobile

RUDE staff, completely unwelcoming and unhelpful, made up policies that were not clearly on the website or any slip of paper that was shoved into my face. When the being called up to try sort out the issue she the lady in “charge” hung up...More

Thank mth898
Response from babyshek, Manager at Wool Merchant HotelResponded 3 weeks ago

Hi Mth898 As you have clearly highlighted in this review of our property the girls in question where underage and the lack of a parent or guardian on top of this fact is the reason you experienced difficulty at check-in. At the wool merchant hotel...More

Reviewed 3 weeks ago

Really nice hotel staff really friendly and helpful .Good location town centre only ten minutes away ,only fault was breakfast needs improvement.Great pool room and really quiet and peaceful would recommend good value .

Review collected in partnership with this hotel
Thank mcclenantracey
Response from babyshek, Manager at Wool Merchant HotelResponded 2 weeks ago

Hi Tracey Thank you for taking the time to leave a review here i am glad that you enjoyed our newly installed games room during your stay with us. Kind Regards Simon - Operations Manager

Reviewed 3 weeks ago via mobile

Tried booking for late night Saturday after finishing work in the area system booked me a room got to hotel to be told that no rooms available on top of that cretins wouldn't refund me won't be recommending this place to anyone poor customer service

Thank Iftakhar A
Response from babyshek, Manager at Wool Merchant HotelResponded 2 weeks ago

Hi Iftakhar please can you email me on enquiries@woolmerchanthotel.co.uk so i can investigate this further. Kind Regards Simon - Operations Manager

Reviewed 4 weeks ago

Quite enjoyed our stay in this nicely appointed & pleasant hotel which is perfectly located a few hundred metres from the train station and shopping in the Halifax town centre. Staff were friendly &nhelpful.

Review collected in partnership with this hotel
Thank Bohdan D
Response from babyshek, Manager at Wool Merchant HotelResponded 2 weeks ago

Hi Bohdan Thank you for the very kind review it means a great deal to myself and the team that you enjoyed your visit, i look forward to welcoming you back in the future. Kind Regards Simon - Operations Manager

Reviewed 4 weeks ago

The Hotel is very comfortable and clean. Bedroom and Bathroom were large and well equipped. Beds are very low and mattress was uncomfortable. Dining room is very cramped as tables are too close together. Staff are very friendly but meal time service is very confusingMore

Review collected in partnership with this hotel
Thank Geoff S
Response from babyshek, Manager at Wool Merchant HotelResponded 2 weeks ago

Hi Geoff Thank you for leaving a review of the wool-merchant hotel. i am glad the rooms where to your liking and we are constantly updating them. if i could ask you to email me on enquiries@woolmerchanthotel.co.uk so i can investigate which room you where...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$49 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Halifax
#8 Business Hotel in Halifax
Room types
Non-Smoking Rooms
Details
Price range
US$49 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Halifax
#8 Business Hotel in Halifax
Room types
Non-Smoking Rooms
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Traveller (111)
Room & Suite (54)
Dining (23)
Questions & Answers
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Maggie M
7 September 2015|
AnswerShow all 2 answers
Response from kramrevilo | Reviewed this property |
Yes stayed in a suite and it's like having your own little flat. Very good
0
Votes
davidbell56
24 August 2015|
Answer
Response from Greg R |
Reasonably priced parking around the hotel. Mostly on street but they are quiet streets.
1
Vote
Room Tips
"Spacious, cosy and a real treat."
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"don't booked"
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"Don’t bother !"
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"Better maintenance needed and room checks before the next customers.."
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