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The White Swan Hotel by Compass Hospitality

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The White Swan Hotel by Compass Hospitality
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384 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Hatfield, United Kingdom
Reviewed 25 April 2016

To clarify this Hotel whilst owned by a company based in Halifax is operated by Compass Hospitality on a franchise basis, this Compass is based in Thailand, they are not the same company as the catering company who operates in Britain and throughout the world with an identical name. Mobility issues? this is not the place for you, neither is...

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Helpful?
Thank WILLIAM H
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for taking the time to write such an in depth review on your stay at the hotel. I will certainly pass on your comments to the team at Compass Hospitality who work closely with the owners. The hotel was taken over by Compass in April 2015, and their management team are working closely with...

Padiham, United Kingdom
Reviewed 24 April 2016

Such a great hotel, friendly staff. The room was excellent, the bed was so soft and comfy. The breakfast is amazing, the choice was great, the service for breakfast was excellent northing was to much trouble. Will be staying again. A big thank you to all the staff for making us welcome

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Helpful?
3Thank Sandra D
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, We are really happy with your review. Thank you very much for awarding us with 5 stars, and for taking the time to write some lovely comments. We are delighted you liked the hotel and room, and in particular the staff and breakfast! We look forward to seeing you again, if you visit Halifax in the future.

Uk South Coast
Reviewed 22 April 2016

Traditional old style hotel with the smells to match! Large town centre establishment that is in need of a bit of TLC. Halls stairs and landings creak as you walk along on the walls between the rooms are paper thin. Rabbit warren esque corridors are multi height with connecting stairs between so watch out when booking if mobility is an...

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Helpful?
2Thank SBods
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your review. I am sorry to hear you found the Hotel to be dated. I will certainly pass on your comments to the new owners.

London, United Kingdom
Reviewed 22 April 2016

Great location in the centre of Halifax Town, lovely Italian restaurant below. Rooms are nice - was a bit gutted that my work colleague had a bigger room with an amazing walk in shower (shame he was alone).....but with the smiles and service of the staff I could not complain. Will be back again definitely - big thank you to...

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1Thank TravelReviewKing1
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review and taking the time to write your thoughts on your stay with us. I am delighted to hear you enjoyed your stay with us and I will pass on your kind words regarding the staff. We hope to see you again if you are in Halifax.

Knottingley, United Kingdom
Reviewed 21 April 2016 via mobile

New owners doing a great job updating this hotel. Staff great. Breakfast tasty. Ask for a room at the back as its in town centre and weekends are lively. Minor point. Advertised as having bar which I am told the new owner intends to refit at the moment it's just cans and bottles which I found a tad warm and...

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Helpful?
1Thank lee19675
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, We are absolutely delighted with your 5* review, and are very grateful you have taken the time to submit a review to Trip Advisor. I'm glad you found the staff to be great and the breakfast to be tasty. We look forward to seeing you in June.

Reviewed 18 April 2016

Again a very pleasant stay. Parking is a bit hit and miss. There is on street parking outside and nearby (meter). I parked in the plaza car park a 5 minute walk. Check was swift but look out for the wifi code to the left of the desk. The rooms used to have their own login details. After 5 minutes...

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Helpful?
1Thank Andy T
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for taking the time to write us your second trip advisor review. We are grateful of your 4* rating. With regards to the wifi, as mentioned this was recently changed, and the rooms should now display the correct details. I'm glad you liked the room and bed. I will certainly pass on your comments...

London
Reviewed 7 April 2016

This is an extremely well-run small central hotel in Halifax. Reception staff were most helpful and the breakfast just as it should be, with all hot food cooked to order. The hotel has been beautifully restored to its Victorian glory, bedrooms/bathrooms carefully refurbished with contemporary fittings, but it is the attitude of and service from the staff that really make...

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2Thank djuanda
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review. I am delighted to hear you enjoyed your stay with us especially the service of the staff, as this is something we pride ourselves on and I will certainly pass on your kind words. I am also pleased to hear you enjoyed the breakfast and liked the décor of the building....

Reviewed 30 March 2016

We stayed here for 2 nights in March 2016 as I was running in a local race. Very friendly and (apparently) happy staff in all departments who looked after our every need. Great central location so very easy to get to all local restaurants, bars, cinema etc. Car parking behind the gates was 'interesting' there's not a lot of room...

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Helpful?
1Thank Paul R
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your indepth review. We are glad you chose the White Swan as your choice of accommodation. I'm over joyed to hear you found the staff to be friendly and happy as we are a small team who enjoys our work. It's fantastic to hear you enjoyed your breakfast and like the bar menu. I'm glad...

Durham, United Kingdom
Reviewed 29 March 2016

I stayed at this hotel with my husband for one night and would definitely recommend it. The customer service, from the welcome on check-in, to parking, breakfast and check-out was excellent. Location was great for walking to shops, restaurants, pubs. But I would recommend arming yourself with directions if driving here, as the one way system in the centre of...

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Helpful?
Thank LargoGarbo
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear guest, Thank you for your lovely review on your recent stay with us. It's excellent to hear you received the customer service we aim for and found the location of good use. I am also pleased to hear you enjoyed your breakfast with us as this is what we pride ourselves on as well as finding the room clean...

Pontypridd, United Kingdom
Reviewed 17 March 2016

A gift from our son and daughter in law for Christmas. We talked of Harrogate, but a bit of a mix up got us into this fabulous hotel in Halifax. An absolutely outstanding hotel. Wonderful accommodation and very attentive staff in all areas. An excellent freshly cooked breakfast and a very good choice of fruits, cereals etc. Lovely ladies serving...

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Helpful?
Thank Mary W
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for leaving such a wonderful 5* review on your stay with us. I am delighted to hear you enjoyed your stay, from the service of the staff to the quality of breakfast. As well as finding our location to be of benefit to yourselves. I will certainly pass on your kind words to all departments as...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
The White Swan Hotel by Compass Hospitality is situated in the heart of Halifax. We offer free Wi-Fi, limited parking, a fitness suite and we are 5 minutes walk from the Lloyds office, and less than a 10 minute walk from the railway station. All bedrooms are bright and airy. They are individually decorated, and each has ensuite facilities, tea/coffee making facilities, a hairdryer and flat screen televisions with satellite channels and Freeview. The Superior and Executive rooms also have modern bathrooms. Guests can enjoy a traditional Full English breakfast each morning, with lighter options also available. There is an authentic Italian restaurant. It offers fresh pastas, pizzas and steaks, and there is also a cosy lounge bar. The White Swan is within a 20 minute drive of the Calderdale Pennines and Bradford is just 10 miles away ... more   less 

Additional Information about The White Swan Hotel by Compass Hospitality

Address: Princess Street, Halifax HX1 1TS, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: $70 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Swan Hotel by Compass Hospitality 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
White Swan Hotel
Hotel Style:
#1 Best Value Hotel in Halifax
#4 Romantic Hotel in Halifax
#4 Business Hotel in Halifax
#5 Family Hotel in Halifax
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 106 has a huge bathroom and separate living area plus does not overlook the road.”
 of 5 bubbles SteveJ540, 19 Dec 2016 | Read review
“Room away from from of hotel.”
 of 5 bubbles Hamptonbeaver, 25 Nov 2016 | Read review
“They will also accept dogs.”
 of 5 bubbles 399maureenw, 2 Sep 2016 | Read review
“Book a superior room its well worth it.”
 of 5 bubbles W6228JXkevinf, 29 Aug 2016 | Read review
“Superior Double - Modern Spacious bathroom and shower”
 of 5 bubbles dougf780, 22 Aug 2016 | Read review
5 of 5