We thoroughly enjoyed our stay 6-13 November. The hotel is comfortable, the friendly staff helpful and the programme of activities is excellent. Chef Steven Hart and his team took enormous trouble to cater for a difficult diet. It is many years since I have been offered such an interesting choice of dishes each evening; I rediscovered the pleasure of dining out. We are already plotting a return visit.
Very good hotel and organising for the sea bird week. Guides excellent. Bar staff great fun. Waiting staff good and welcoming. As a single woman, did not feel at all uncomfortable. Bed excellent, bathroom too, but would have benefitted from extraction fan. Would certainly recommend to bird watchers looking for a local base. It's just so far north!!! Helen.
Perhaps the staff here are all naturally really nice, smiley people and they were selected for that reason, or else the management have found the key to some special and rarely found training. Either way, could not have felt more at home, from reception to bar to restaurant. BWWC is a hive of information that can be dipped into or immersed in. Lovely, slightly old-fashioned, rooms and all the better for it
Superb hotel great food, friendly staff, nothing to complain about, everything you want from a stay in wonderful part of the world.. Rooms clean well presented, warm comfy beds. If i had to complain about anything it would be lack of some old fashioned puddings instead of fancy stuff, sponge and custard still a favourite
Lovely hotel, great staff and food. I booked during the Red Deer week and the hotel include twice daily guided walks by local experts who were very friendly and informative, unfortunately the wildlife wasn't as accomodating, but that's how it is. Walks mainly aimed at birdwatchers rather than photographers which is what they advertise but still took plenty of shots and enjoyed my stay.
We spent over two weeks enjoying this exceptional hotel. the building is older and therefore interesting, the staff professional, yet warm, and the systems within the hotel are so well managed they are seamless. While this is a special place for anyone interested in birds, from world professionals to the backyard birders, anyone with any interest in the natural world will enjoy the scenery, the local woods and River Spey, the small town atmosphere and the many easy, free excursions in place each morning with a rotating group of pro birders/wildlife people. Just sign up in the lobby, which is were someone to help you plan your day is always available around breakfast time. In the evening, there is a brief meeting with a professional, logging the day's sightings and discussing locations; this takes place in a special set of corridors and rooms all dedicated to wildlife. The professionally produced posters are enough to keep one busy for weeks. There's often a wildlife film or talk each evening. The restaurant deserves a review all its own. Most people have an interest in the outdoors and dress accordingly, so more formal attire is not required at dinner. The menu changes daily, posted early, with about five starter items, five to six main courses and about five desserts. From venison to vegan, there is a meal for everyone, impeccably served, but with a warmth that is a hallmark of the whole hotel. Coffee is offered free, most of the day in the cafe/bar - a welcoming place with a different vibe from the main restaurant room. Light lunches are usually available there. People who have brought dogs to the hotel may have dinner served in the cafe/bar with the dog at foot. We did book the central part of our stay with a 'celebrity' birder - David Lindo. We knew little about the UK or David as we have lived abroad for many years. David's local co-tour guide was Simon Pawsey and they made an exceptional team who gave everything they could to make our days out special. We are an older couple, as were many of the guests, many repeat visitors, and I felt cared for, never left out of a sighting and my interest in botany catered to whenever appropriate. If you've seen this hotel advertised in the RSPB magazine and are considering it - just book it; we are well travelled and this was the trip of a lifetime. One last comment - we were part of the group who went to the badger hide in the evening and had the luck to watch 9 or 10 wild badgers for about half an hour. What a coup!…
As non residents we booked at the last minute for Sunday lunch . Very friendly staff on reception and at resturant. Meal was very good value and food of a very good standard. Dining room is very traditional and well run. Coffee or tea is available ( at no extra cost) in a separate lounge area. No hurry for us to finish. Would come again .
Extremely welcoming reception staff, efficient friendly and courteous waiting staff overseen by a very cheery head waitress for whom nothing was too much trouble. Very comprehensive dinner menu which changes everyday and is of top quality without being too fancy. Spacious dining room but you can also eat the same menu in the bar if you have a dog. Lunchtime bar food also excellent. Our room, 111, was very well equipped and comfortable overlooking the square but very quiet. Our only criticism was that the dining arrangements for dinner put all the diners together in one part of the dining room whereas there was ample space to spread diners around rather than crowding them. There is a daily in-house paper the “Chirp” providing recommendations on local walks excursions etc with the emphasis on ornithology and other outdoor nature interests, There is a hotel based bird watching club with knowledgeable guides available for advice daily. A comprehensive map showing the location of numerous walks and reserves is supplied when you book.There is a comprehensive display of posters in the corridor leading to an amazingly well stocked library with the emphasis on nature covering all aspects of local wild life, plants, insects, trees etc. You cannot better this hotel if you are a naturalist of any level and it is also a good base for golfers and fishing. This is a fantastic hotel for anyone wanting to explore Speyside.…
Felt most unwelcome here. Not interested in non residents Rushed through to restaurant as it closes 8pm. Starters disappointing. Steaks sent back as had ordered them blue arrived medium! New steaks arrived yes blue but grisly and fatty and huge supplements apply. Halfway through main course asked if wanted dessert as kitchen was closing. My advice walk on by and don’t bother going in. Expensive and really below standard food. I’d never ever go back. Far nicer places to eat in Grantown and wish we’d gone to them that night and not wasted our money
We had dinner at the Grant Arms while staying in Grantown-on-Spey. The menu selections were fairly limited and seemed to be targeted to an older clientele. Our food was fine but nothing unusual or special. The service was very good. Overall, a typical hotel dinner, and adequate for a night when the other restaurants in town are booked. The property itself looked inviting.