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    Newcastle Gateshead Marriott Hotel MetroCentre

    1,007 reviews
    #6 of 20 Hotels in Gateshead
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    Marconi Way Metrocentre, Gateshead NE11 9XF, England
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    1 room, 2 adults, 0 children12
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    US$76
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    US$76
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    US$76
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    Traveller (146)
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    Overview
    4.0
    1,007 reviews
    • Excellent49%
    • Very good37%
    • Average10%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “metro centre”(284 reviews)
    “leisure club”(20 reviews)
    “leisure centre”(24 reviews)
    Hotel website
    Marconi Way Metrocentre, Gateshead NE11 9XF, England See on map
    AMENITIES
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
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    Rooms
    1 Jul2 Jul
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,007)
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    Show reviews that mention
    All reviewsmetro centreleisure clubleisure centreshopping tripgreat location for shoppingsauna and steam roomretail parkxmas shoppingbar menuchanging roomslovely hoteltwo double bedsroom was largeafternoon teareception staffcan't faultbreakfast was excellent
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    1 - 5 of 988 reviews
    Reviewed 2 weeks ago via mobile
    Perfect

    Booked here last minute with my wife and it was lovely. Just what the doctor ordered a night away in a lovely hotel with a nice comfortable bed. Good distance away from everything we needed. The welcome was great and the staff were friendlyMore

    Thank Superdad T
    Management response:Responded 2 weeks ago

    Dear Superdad T, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you so much for your kind words regarding our hotel and friendly staff. We are always happy to...More

    Reviewed 3 weeks ago via mobile
    Disappointing

    Disappointing for a Marriott Hotel. Noisy rooms if in central of building sounds like heating system which kept me up all night so had to move to end of Building next day. Tall man in restaurant very rude but the girl called Zara in restaurant...More

    Thank jase3983
    Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentreResponded 3 weeks ago

    Dear jase3983, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. I am sorry to hear you feel our hotel was not up to the usual Marriott Standard and I will...More

    Reviewed 4 weeks ago via mobile
    Excellent hotel

    Stayed at hotel for 3 nights when over for magic weekend. Asked for early check in as we were travelling from northern Ireland that morning and hotel had a room for us before 11. Room was very good, breakfast was excellent, staff were all very...More

    Thank bongoboy1
    Management response:Responded 3 weeks ago

    Dear bongoboy1, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you so much for your kind words regarding our hotel and attentive staff. We are always happy to receive...More

    Reviewed 5 May 2018 via mobile
    Great stay, amazing staff

    Stayed in the hotel for three nights. Everything from start to finish was perfect. Great and attentive staff. Excelent food and service. One lady in the restaurant made extra impression on our group. FARIDA YOU ROCK. Please again pass our regards to this amazing, always...More

    Thank Monika S
    Management response:Responded 6 May 2018

    Dear Monika S, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your kind words regarding our hotel and attentive staff and especially Farida. We are always happy...More

    Reviewed 4 May 2018 via mobile
    No Platinum recognition

    Although while check in i was told “you have an “ upgrade “ but once you are in the room physically you will réalisé that so called “upgrade” was an lie.... rooms are basic like an lodge and toiletries are missing like dental kit, shaving...More

    Thank Gurdip S
    Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentreResponded 4 May 2018

    Dear Gurdip S, Thank you for taking the time to review your recent stay with us. I apologise you feel you did not receive the service you deserve, all our bedroom are the same size however in our executive bedrooms you will receive upgraded amenities...More

    View more reviews
    123456…198
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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Fitness Centre with Gym / Workout Room
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    Hotel Amenities
    Free Parking
    Business Centre with Internet Access
    Room Service
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Airport Transportation
    Breakfast Available
    Room amenities
    Air Conditioning
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Heated pool
    Indoor pool
    Details
    Price range
    US$89 - US$191 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Family Hotel in Gateshead
    #3 Luxury Hotel in Gateshead
    #5 Romantic Hotel in Gateshead
    #9 Business Hotel in Gateshead
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$89 - US$191 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Family Hotel in Gateshead
    #3 Luxury Hotel in Gateshead
    #5 Romantic Hotel in Gateshead
    #9 Business Hotel in Gateshead
    Room types
    Suites, Non-Smoking Rooms
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    All photos (180) 180
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    Traveller (146)
    Room & Suite (58)
    Dining (11)
    Pool & Beach (2)
    Business Centre & Event Rooms (4)
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    Questions & Answers
    Ask a question
    See all 16 questions
    John W
    14 June 2018|
    Answer
    Response from Shaun M | Reviewed this property |
    Yes. It's free. It is however open to the public too so pick the time you use it. There are gym classes etc which you can join in too Pool is shallow but suitable for laps still.
    0
    Votes
    Maxine T
    21 October 2017|
    AnswerShow all 4 answers
    Response from Taffy1982 | Reviewed this property |
    Central station is around 5 miles away OR if your feeling fit its around 3.8 miles too walk it so my computer says its a great Hotel tho good choice.
    1
    Vote
    Robert M
    6 September 2017|
    Answer
    Response from discomike | Reviewed this property |
    It is away from the city centre, but there is a 15 minute bus service into town. Great north Run start line is no problem to get to
    0
    Votes
    123456
    Room Tips
    "Ask for a quiet room"
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    "Also as a gym"
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    "we stayed in room 103"
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    "We had a double room which was huge!"
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