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Hilton Newcastle Gateshead

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Hilton Newcastle Gateshead
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2,674 Reviews from our TripAdvisor Community

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Showing 2,620: English reviews
Derby
Reviewed 2 days ago NEW

Leisure centre staff were unhelpful and the pool and showers were dirty. Room hadn't been cleaned properly. The food and beverage service was slow, although the food was adequate. Really disappointing experience for a Hilton

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank julielF7317BD
Glasgow
HOTEL’S FAVOURITE REVIEW
Reviewed 26 December 2016 via mobile

This was the ideal hotel for my family and I to use for a concert at the sage venue in Gateshead, a mere 5 minutes walk away. The hotel has a car park attached, and checkin was straightforward, with one of my rooms upgraded as a honors gold member. We had one quick drink in the bar before we went...

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Helpful?
1Thank blairk2
About Hotel's Favourite Review
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear blairk2 Thank you for taking the time to post a review following your recent visit to Hilton Newcastle Gateshead, even when it is not the kind of review we would like to have as feedback from our guests enable us to continually improve and exceed our standards. I was pleased to read that you enjoyed the majority of your...

Yarm on Tees, null, United Kingdom
Reviewed 4 days ago NEW

Great hotel! Fabulous service to all my colleagues from Breakfast Manager (Tracy) and excellent Spanish waitress (Erica) - great staff! Incredible views of the iconic Tyne Bridge from river-facing rooms - highly recommended.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MarkAndLiz2012
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear MarkAndLiz2012 , I hope you are well , Many thanks for your review I am so pleased to hear you enjoyed your stay thank you especially for your comments about my team I look forward to seeing you again soon . Don't forget book direct at Hilton.com for the best rates . Kind Regards Martin Robinson General Manager

Birmingham, United Kingdom
Reviewed 4 days ago NEW

I stayed here for a business trip. The staff were all very friendly and helpful, the business centre supervisor in particular was lovely. Food was all delicious and served in good time. My only criticism was that there was a lot of noise both from the hotel and outside. As it's close to the road and bridges (with a lovely...

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Helpful?
Thank Helena151
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Helena151 , Many thanks for your recent review , I am so pleased you enjoyed the food in the hotel and found the team friendly , I do apologise about the noise during your stay . I hope this will not stop you returning in the future . Kind Regards Martin Robinson General Manager

Reading, United Kingdom
Reviewed 4 days ago NEW

What a fantastic location with an easy walk into town and the perfect view of the bridge! As you walk into reception they make the most of it with an amazing reflecting pool and huge glass windows looking out to the bridge.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S9524ADjamesc
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear S9524ADjamesc , Thank you so much for your review , It is great to hear you enjoyed the hotel , I look forward to seeing you again Don't forget book direct at Hilton.com for the best rates . Kind Regards Martin Robinson General Manager

Waterlooville,UK
Reviewed 4 days ago NEWvia mobile

Stayed here for a conference, very nice Hilton fully equipped. Breakfast is fab and the river views of Newcastle and the Tyne are worth it. Helpful staff too....nearest Metro is Gateshead. . Pick a high level floor for best view.

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Helpful?
Thank BlackRat1046
Saltburn-by-the-Sea, United Kingdom
Reviewed 4 days ago NEW

This was a fantastic expetience. I booked 19 rooms through Kay Moorhead. Nothing was too much trouble. She was amazing. All the staff just went the extra mile. From booking reception breakfast, thanks Tracy very professional. The gym staff great the room staff excellent. I have to say l stay in hotels a lot and Gateshead hilton is the very...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J245BZpeterb
London, United Kingdom
Reviewed 4 days ago NEW

The hotel is beautifully located on the banks of the River Tyne. We enjoyed a view of the Sage Centre from our room and a fabulous view of the River Tyne and multiple bridges from the lobby area and dining room. Breakfast was excellent. As it was very busy we had to wait for a table but a staff member...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Oo;Mrs.eileen O
Reviewed 5 days ago NEWvia mobile

Excellent location but my experience was horrible. There was no hot water and I had to take shower with ice cold water! Great if you looking for a challenge but not for me! And there was a big loud noise caused me to get up at 4am because their boiler was having problems! What a horrible stay for a business...

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Helpful?
Thank Enver E
Reviewed 5 days ago NEWvia mobile

From the telephone booking process to the breakfast and the "happy birthday" confetti on the table for dinner our weekend at the Hilton was great! Booked adjoining rooms for teenagers and us which turned out perfectly after a small worry the telephone booking hadn't been picked up correctly - I needn't have worried! Lots of choice for breakfast, friendly staff...

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Helpful?
Thank Holly W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Windows on the Tyne Restaurant
Windows on the Tyne Restaurant
Cuisines: British, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities

Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $124 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hotel Style:
#3 Business Hotel in Gateshead
#3 Romantic Hotel in Gateshead
#3 Luxury Hotel in Gateshead
#7 Family Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Newcastle Gateshead staff and other travellers.
23 questions
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Questions? Get answers from Hilton Newcastle Gateshead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a river view.”
 of 5 bubbles PeterY121, 10 Feb 2017 | Read review
“River view”
 of 5 bubbles Jentol57, 30 Jan 2017 | Read review
“River view”
 of 5 bubbles iant853, 27 Jan 2017 | Read review
“Ask for a room overlooking the river.”
 of 5 bubbles annr908, 19 Jan 2017 | Read review
“front rooms facing tyne”
 of 5 bubbles terenceh853, 13 Jan 2017 | Read review
5 of 5