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Balmer Lawn Hotel & Spa

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Lyndhurst Road, New Forest National Park Hampshire, Brockenhurst SO42 7ZB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (709)
360
Panoramas (25)
Room & Suite (363)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 17/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 10 hotels in Brockenhurst
Location
Cleanliness
Service
Value
Travellers' Choice
A good quality 4 Silver Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, squash courts and fully equipped gym. Beresford's, our award winning restaurant with 2 AA Rosettes offers some of the finest locally sourced foods in the area. You can access the Forest directly from the hotel. We have 6 rooms suitable for private, wedding and conference/corporate use. The hotel is privately owned and managed and we pride ourselves on offering great service. Book directly with the hotel for the best rates and room allocations inclusive of a full English breakfast.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Horseback riding
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Patio
Table tennis
Board games / puzzles
Video game console
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Interconnected rooms available
Private balcony
Room service
Flatscreen TV
Sofa bed
Walk-in shower
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English
2590Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
Phillippa C wrote a review Yesterday
Ashford, United Kingdom5 contributions3 helpful votes
We have just come back from a weekend away staying at your hotel. We had a lovely time. We also attended a function held at the Balmer Lawn which was very well organised. If we are coming back to The New Forest we will definitely bear in mind staying at the Balmer Lawn Hotel. The restaurant food was lovely. Had room service which was lovely.
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Date of stay: October 2021Trip type: Travelled with family
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CarolS98 wrote a review 17 Oct
Southampton, United Kingdom111 contributions32 helpful votes
Staff were friendly and welcoming. Beautiful setting, and a great atmosphere. Sandwiches, scones and cakes were all fresh and delicious. Too much to eat, and I was pleased when a box was offered without us even asking so we could take the leftovers home. There were two minor niggles though. On booking online I had stated that one person was vegetarian. This was not reflected in the sandwiches, which were the same for all of us. Not a problem as we were happy to swap around and I think changes would have been made if we asked. However, it does imply a lack of care in checking bookings. Secondly the gratuity was added to the bill automatically. I would have left a tip as the service was good, and the amount added was fair so I am not complaining about paying it. However, if it is a gratuity it should be up to me to decide - I should not feel forced into paying it. Neither of these niggles would stop me returning though - we definitely intend to to visit again.
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Date of stay: October 2021
Location
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Response from Chris Wilson, Owner at Balmer Lawn Hotel & Spa
Responded 2 days ago
Dear CarolS98 Thank you very much for your review and that despite the niggles you mention you still gave us the highest rating which is greatly appreciated. As you can tell we read and act on all client reviews and will certainly look into why the vegetarian option was not picked up by the on-line booking system. Regarding service charge this is always a tricky subject but please be assured that the business does not take any of gratuity, it is shared on a totally transparent basis to all staff including the kitchen team and all staff in fact. The gratuity suggested is always discretionary and it is totally your choice to pay it or not or indeed any another amount which could be more or less than shown.
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Mike B wrote a review 16 Oct
Marlow, United Kingdom81 contributions39 helpful votes
We stayed for 3 nights in this lovely hotel. From arrival to departure the staff were exceptionally friendly and helpful. Our room was spacious and comfortable, with the added advantage of looking out over the cricket ground, where horses, cattle and pigs roamed! Breakfasts provided a marvellous selection of self-service food to suit all tastes, and afternoon teas and evening meals were thoroughly enjoyable in a comfortable and homely atmosphere. The hotel was very conveniently located to visit all parts of the New Forest. This was our first visit, but will not be our last.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room looking out over the cricket ground.
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Response from Chris Wilson, Owner at Balmer Lawn Hotel & Spa
Responded 2 days ago
Dear Mike B What a fantastic review, thank you so much for your very kind comments. We very much look forward to welcoming you back again in the near future. Please remember to book directly with the hotel to ensure you get the best rates and room allocations.
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Sarah C wrote a review 15 Oct
1 contribution
We have stayed here quite a few times now and always have an amazing time. The staff are friendly, always make a fuss of our dog and nothing is too much trouble. As we have a dog we have to eat in the lounge, which is fine for us, the food is really good, we ate from the Beresford Restaurant menu, good choice of food. Nothing bad to say!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Chris Wilson, Owner at Balmer Lawn Hotel & Spa
Responded 2 days ago
Dear Sarah C This is a great review, thank you so much for taking the time to place your comments on this important travel forum it is very much appreciated.
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JLM3080 wrote a review 15 Oct
Bognor Regis, United Kingdom1095 contributions314 helpful votes
Eaten here for lunch and in the early evenings a few times but chose to stay, the hotel is nice, lots of character and nice large rooms, but service / attitude especially at breakfast was atrocious and soured the whole stay. This is not a cheap hotel and it should be service with a smile not a scowl.
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Date of stay: August 2021
Value
Cleanliness
Service
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Response from Chris Wilson, Owner at Balmer Lawn Hotel & Spa
Responded 2 days ago
Dear JLM3080 It is a great shame that your experience was spoiled in this way. I have to say that you experience is not typical but that is not to suggest that we got it wrong for you. Given that you enjoyed the facilities on offer we hope that you will be able to give us a second chance.
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PRICE RANGE
US$120 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
balmer lawn hotel brockenhurst, balmer lawn brockenhurst
LOCATION
United KingdomEnglandHampshireNew Forest National Park HampshireBrockenhurst
NUMBER OF ROOMS
54
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Frequently Asked Questions about Balmer Lawn Hotel & Spa
Which popular attractions are close to Balmer Lawn Hotel & Spa?
Nearby attractions include Boost Bike Hub (1.1 km), Ytene Gallery Limited (1.1 km), and New Forest Polo Club (0.3 km).
What are some of the property amenities at Balmer Lawn Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Balmer Lawn Hotel & Spa?
Top room amenities include a flat screen TV, a view of a nearby landmark, and a sofa bed.
What food & drink options are available at Balmer Lawn Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Balmer Lawn Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Balmer Lawn Hotel & Spa?
Conveniently located restaurants include White Tails Restaurant, Zen Garden Restaurant, and The Bakehouse.
Are there opportunities to exercise at Balmer Lawn Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Balmer Lawn Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Balmer Lawn Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Balmer Lawn Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.