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Thatched Cottage Hotel

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Thatched Cottage Hotel
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273 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Ware, United Kingdom
Reviewed 4 days ago NEW

We were warmly welcomed to this picturesque cottage hotel, which changed hands in August. All the staff, who were young and on the ball, were delightful and the owner, Matthew, was obviously wanting to be as helpful as possible. Our tiny room was appointed with an extremely comfortable bed with top quality linen and lighting. We had an ensuite shower...

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Thank grannysanny2015
Beckenham, United Kingdom
Reviewed 1 week ago

First selling point of this hotel is the location. It's about 2 minutes away from the train station and 5 minutes away from the open forest, which is great if you're travelling without a car. We had one of the older rooms in the hotel which was full of character and original features. The bed was incredibly comfortable. The room...

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Thank Jenny H
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thank you for taking the time to write such a positive review after your stay at the lovely Thatched Cottage Hotel. As you say, we are wonderfully located right in the centre of the New Forest, near the mainline station from London and other parts of the country, which makes us perfect for a walking/cycling holiday. We have a choice...

Chelmsford, United Kingdom
Reviewed 4 weeks ago

Whilst on business in the New Forest area on 14th December 2016, I had the good fortune to stay at the Thatched Cottage Hotel. Matthew was a charming and helpful host and the room and facilities were first class. (Such a refreshing change from the modern corporate chain hotels I have to endure in my job!). Unfortunately, I didn't have...

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2Thank David A
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thanks, David, for taking the time to write such a positive and lovely review. We are working hard to deliver a high standard of guest service at this historic hotel in the heart of the New Forest, so it is really encouraging to have such encouraging feedback. We look forward to welcoming you back again when you are next in...

Fareham, United Kingdom
Reviewed 16 December 2016 via mobile

Located centrally in Brockenhurst, very close by to train station and pubs / restaurants within short walking distance. Off road free parking directly outside hotel. We stayed in the 400 year old cottage, rather than the more modern garden rooms (didn't get the choice through the booking agent I used but was happy with this). The old building is fantastic,...

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Thank Andy C
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thanks Andy for taking the time to write such a detailed review of your stay at the lovely Thatched Cottage Hotel. I am glad you found your historic room to be so comfortable! We are very aware that this very old building has thin walls, which is why the bar stops serving at 2200 and we close at 2230. We...

Reading, United Kingdom
Reviewed 15 December 2016

What an experience. Over four hundred years old, it's full of character and charm. We stayed in one of the original rooms and although old it was spotless and very comfortable. The breakfast was excellent with quality ingredients. The staff were friendly and attentive. Perfectly placed, five minutes from the station and right in the heart of the New Forest....

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2Thank Johnrita5
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thanks, John and Rita, for staying with us and writing such a lovely review. We are delighted that you enjoyed yourselves and were so well looked after in the hotel and our amazing Gin Bar! We look forward to welcoming you back again soon.

Amersham, England, United Kingdom
Reviewed 27 November 2016 via mobile

Matthew and David have a cracking hotel in a beautiful corner of the New Forest. They make you feel very welcome and everything is geared up to ensure a perfect stay. They are charming, attentive and determined to get things right. The gin bar is great fun - try the flights of gin with various tonics - and breakfast is...

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Thank Ian R
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thanks Ian for taking the time to write such a positive review of the lovely Thatched Cottage Hotel. We were delighted to welcome you to stay and also to sample the amazing gin selection in the bar! We look forward to welcoming you back again before too long.

Reviewed 20 November 2016 via mobile

Stumbled across this place whilst wandering Brockenhurst for a drink. Awesome and huge gin choices and exceptionally lovely attentive staff. It was all about the gin for us, but looked like they did some nice cream teas too!! Thoroughly recommend a visit.

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1Thank BellaPuncherella
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thank you for taking the time to write such a positive review after your visit to the lovely Thatched Cottage Hotel and our amazing gin bar! We look forward to seeing you again soon - there are still plenty of gins you haven't yet tried!

Keswick, United Kingdom
Reviewed 17 November 2016

We were met by very friendly staff and able to choose between a lovely historic double room or modern Suite. We stayed chose the modern part of the hotel which has been recently refurbished to a very high standard. We were given a the Suite at no extra cost, a 2 roomed, 2 bathroomed area with kitchen and dining area....

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1Thank franwates
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thanks, Fran, for taking the time to write such a positive five star review of your stay at the lovely Thatched Cottage Hotel! We are so pleased that you enjoyed yourselves, the wonderful Garden Suite and, of course, the excellent breakfast! We look forward to welcoming you back again one day.

Reviewed 14 November 2016 via mobile

Hotel is stunning. We chose to stay in the main house which was a lovely room with very comfy bed. Breakfast was great, very tasty. Staff were wonderful in ensuring we had a lovely stay. Will definitely be recommending to family and friends. And will be back at some point.

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1Thank Nicola F
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thanks, Nicola, for your fantastic review! We are so delighted that you enjoyed your special anniversary stay with us at the lovely, romantic Thatched Cottage Hotel! It is always a really pleasure for us to share in our guests' special occasions. We look forward to welcoming you back to the New Forest again before too long!

Waterlooville, Hants,UK
Reviewed 13 November 2016

We had a twin garden room booked but when we arrived we had been upgraded to a double garden suite. lots of hi tech touches, i.e. multi jet shower, movement control switches on the bath/shower room mirror lights, underfloor heating. Freeview TV, DVD player, Dining equipment. Was hoping for a break in an olde worlde room but was more than...

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1Thank 11June55
Matthew L, Managing Director at Thatched Cottage Hotel, responded to this review

Thank you for taking the time to write such a lovely review of your stay at the charming Thatched Cottage Hotel. I am delighted that you enjoyed your stay so much and took full advantage of our fantastic Garden Suite! I will certainly pass on your thanks to our wonderful staff, who looked after you so well. We look forward...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
A 400 year old thatched cottage and garden rooms situated in the village of Brockenhurst located in the heart of the New Forest National Park. Something really special, a cosy boutique hotel, a touch of romantic luxury combined with a homely charm. Well equipped historic and garden rooms with all modern essentials, supported with friendly professional service. We offer breakfast, afternoon tea and a gin bar! ... more   less 

Additional Information about Thatched Cottage Hotel

Address: 16 Brookley Road | New Forest National Park, New Forest, Brockenhurst SO42 7RR, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Price Range: $162 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thatched Cottage Hotel 3*
Number of rooms: 14
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Also Known As:
Thatched Cottage Hotel Brockenhurst, New Forest
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Questions & Answers

Here's what travellers have asked, with answers from Thatched Cottage Hotel staff and other travellers.
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Questions? Get answers from Thatched Cottage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the proprietor.”
 of 5 bubbles 371DavidA371, 18 Dec 2016 | Read review
“Garden rooms are modern, the original cottage has character.”
 of 5 bubbles Johnrita5, 15 Dec 2016 | Read review
“If you want uber modern, book a garden room or suite.”
 of 5 bubbles 11June55, 12 Nov 2016 | Read review
“Some rooms are external to the main historic cottage building, we were in the annex building and perfectly happy there.”
 of 5 bubbles rjf1002014, 7 Nov 2016 | Read review
“The historic rooms are in the old cottage”
 of 5 bubbles Matthew_L218, 15 Oct 2016 | Read review
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