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Mercure Wetherby

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690 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Denbigh, United Kingdom
Reviewed 6 July 2016

Stayed for two night with coach trip,hotel in good location to visit north Yorkshire,the hotel could do with a bit of makeover rooms a bit dated,and a bit smelly in the dining room, evening dinner was nice but breakfast was really good plenty of choice, not enough staff at evening dinner,but all in all staff very friendly. would stay again...

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Helpful?
Thank welshlady53
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear welshlady53 Thank you for the review. Very pleased to read that you enjoyed yourself at the hotel whilst on a coach trip with others. Very pleased that you enjoyed the food, both dinner and breakfast, and that the staff you encountered were very friendly. Look forward to welcoming you back Kind Regards Simon Grace

Carrickfergus, Northern Ireland, United Kingdom
Reviewed 5 July 2016

Stayed 28-30 March while visiting Yorkshire. Hotel was more than adequate, room was quite large with a very nice bathroom. Staff were very friendly and helpful. We didn't eat in the hotel as we headed off exploring each day. Lots of car parking and very convenient for travelling around the area. Free wifi available in the hotel.

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Helpful?
Thank Catherine W
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Catherine W Thank you for the review. Very pleased to read that you enjoyed the hotel facilities, and overall you had a good stay. Kind Regards Simon Grace

Kettering, United Kingdom
Reviewed 1 July 2016

Stayed 26-28 June visiting Harrogate, Knaresborough and The Dales. Hotel was very good, staff really friendly, food and room good. Given a studio room, slightly bigger than the double we booked. Breakfast was fine, evening meal, good service and good food. Nothing to complain about at all. We will be back.

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Helpful?
Thank ForzaRobur
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear ForzaRobur Many thanks for the review, I am delighted to read that you had a very enjoyable, and perfect stay at the hotel. I will share this review with the team as I know they will be delighted to read your comments. Once again, many thanks, and I look forward to welcoming you again in the future Kind Regards...

Preston, United Kingdom
Reviewed 28 June 2016 via mobile

We stayed for one night in a studio room. The room was large with a comfy bed. The Japanese show was a nice surprise! Dated hairdryer and iron, ask reception for a better one! Breakfast was OK, with lots of options and good coffee. Parking is free if you are staying at the hotel.

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Helpful?
Thank Rachel T
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Rachel T Many thanks for the review. I am pleased that you had an enjoyable and comfortable stay, and that the breakfast and bedroom were the main positives, with the Japanese style shower. It is good to see that the staff also helped you out with the hair dryer and iron. Kind Regards Simon Grace, General Manager

Glasgow, Scotland, United Kingdom
Reviewed 28 June 2016 via mobile

I've stayed at the Mercure Weatherby a few times now for business. The location is handy as my company usually hires out one of the meeting rooms. That's unfortunately the only positive things I can say. The food is appalling, well the dinner I had in the Brasserie certainly was. I ordered a chicken, avocado & bacon salad sandwich on...

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Helpful?
Thank Valerie N
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Valerie N Thank you for taking the time to write this review. I am sorry that on this occasion the hotel food service did not meet your expectations. I will be speaking to the team regarding the missing avocado, and not being given cutlery as this is not acceptable, and very strange for it to happen. Once again my...

Cascais
Reviewed 27 June 2016

Staff were helpful and friendly. Location excellent for both access by road and to walk into Wetherby. Breakfast was good (apart from the coffee but how many hotels have good coffee??). But the rooms and the hotel in general could do with some serious renovation. First room we were offered was noisy, hot, had a strange smell and the light...

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Helpful?
Thank John R
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear John R Thank you for the review. I am sorry that the hotel did not quite meet your expectations. I am pleased you found some positives during the stay, like the breakfast and the staff attributes. As always, I will use your feedback in a constructive and positive way and feed this back to the team. Kind Regards Simon...

Newcastle upon Tyne, United Kingdom
Reviewed 26 June 2016 via mobile

Had a great stay at the Mecure with very friendly and professional staff. Food was delicious in the evening and in the morning for breakfast. Rooms were clean and comfy and had a pleasant nights sleep.

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Helpful?
Thank Walk4Louis
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Walk4Louis I am so pleased to read that the hotel got everything right for you. Thank you also for the letter you left, I have displayed that for the team as I know they were fully behind you. I do hope the walk, and everything else went to plan, do not hesitate to contact me if you need anything...

Windsor, United Kingdom
Reviewed 24 June 2016

This would've been 4-star comfortably had it not been for the inconsistency of room-staff [ in a 4-night stay we never had the same towel replacement two days running and no shampoo one day and no shower gel another ]. Also, we were offered a newspaper ordering service..................but did the papers materialise............well, not in this universe. It's these minor shortcomings...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank neblan
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear neblan Thank you for the review. My apologies regarding the bedroom service, clearly there was a gulf in quality during your stay. I will feed this back to the housekeeping team. I am pleased to read that you enjoyed the breakfast, and found the staff welcoming. We plan on getting a draft beer also, so please pop back in...

Chester, United Kingdom
Reviewed 23 June 2016

Found the staff extremely helpful and courteous but found the hotel extremely disappointing. Allocated room had steps to it (had requested easy access), re-allocated room had strong smell from bathroom, 3rd allocation, no wardrobe and bathroom needs a makeover - flaking stained paintwork.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nick R
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Nick R Thank you for taking the time to write a review. I am pleased that you found the staff extremely helpful and courteous. My apologies you found it a struggle with the bedroom allocation, and that the other bedrooms did not meet your expectations. Sincerely Simon Grace, General Manager

Burton upon Trent, United Kingdom
Reviewed 12 June 2016

We stayed at the Hotel for a local wedding. The hotel is located on the edge of Wetherby. The breakfast was pretty standard, the bar and service was ok. We had a superior room, which was quiet, there is good car parking

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Helpful?
Thank graham l
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear graham Many thanks for the review. Very pleased to read that you enjoyed your stay, and found the facilities ideal for your needs. Kind Regards Simon Grace, General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Wetherby

Address: Leeds Road, Wetherby LS22 5HE, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Wetherby
Price Range: $87 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wetherby 3*
Number of rooms: 103
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Also Known As:
Mercure Wetherby Hotel Wetherby
Ramada Wetherby
Wetherby Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wetherby staff and other travellers.
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Questions? Get answers from Mercure Wetherby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a quiet spot so all rooms wouldn't suffer noise. Not much to see from the hotel either. Wetherby is a lovely little place though”
 of 5 bubbles jeffgW2374PQ, 31 Dec 2016 | Read review
“rooms basic”
 of 5 bubbles aileenc681, 11 Dec 2016 | Read review
“we stayed in 212 and parked the car right below are window to keep an eye on it”
 of 5 bubbles kiaHolmfirth, 23 Nov 2016 | Read review
“I've been on the ground floor and the first floor, It's all quiet.”
 of 5 bubbles Smithp0064, 2 Nov 2016 | Read review
“studio rooms”
 of 5 bubbles briansR9427UD, 31 Oct 2016 | Read review
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