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Traveller (99)
Dining (22)
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Overview
  • Excellent60%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“mr sheikh”(60 reviews)
“birthday party”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (596)
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595 results
Traveller rating
353
143
54
31
14
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Time of year
LanguageEnglish
353
143
54
31
14
Show reviews that mention
All reviewsmr sheikhbirthday partyostler restaurantking roomchristmas lunchwedding receptionwedding breakfastevening receptionwedding co ordinatorrun smoothlyevents coordinatorbridal suiteno hesitation in recommendingfood was lovelybar mealsmain buildingwedding venue
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1 - 5 of 595 reviews
Reviewed 1 week ago

Just returned to London from a 2 night stay at the Borough Arms to attend a funeral. The wake was held in their function room which served very well. We had a ground floor annexe room as I have some mobility problems. I would say...More

Thank Anne M
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 6 days ago

Dear Anne M, Firstly, we would like to offer our condolences once again for your loss. We understand that funerals are always difficult, so we strive to run things as smoothly as possible to ease the day for our bereaved guests. Secondly, we are delighted...More

Reviewed 2 weeks ago

My wife and I met friends for a few days to catch up. This hotel is well situated with easy access for us all. Check in was easy and quick. The staff offered suggestions for visits and dining. The hotel is not modern but is...More

Thank Gill M
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 2 weeks ago

Dear Gill M, We are pleased that you enjoyed your time with your friends in Newcastle and chose our hotel for your stay. Our team strive to make our guests as comfortable as possible and it is a positive that they assisted you with regards...More

Reviewed 3 weeks ago

I was sent to this hotel to run a training course. The owner gave me a warm welcome and couldn't have done more to make the event run smoothly. The hotel is about to be refurbished but even so the place was immaculate. Staff are...More

Thank innowaybored
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 3 weeks ago

Dear innowaybored, We are thrilled with your acknowledgement that our Director Mr Sheikh is the heart of our hotel. He is genuinely 100% dedicated to each and every guest and this also extends to our team; if the staff are happy, then so are the...More

Reviewed 4 weeks ago

I stay at the Borough Arms regularly when visiting my home town and too be honest I wouldn’t consider staying anywhere else. The staff are so friendly and helpful – each and every one of them giving a feel of a home from home. The...More

Thank Ant_Nx1
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 3 weeks ago

Dear Ant_Nx1, It is always a pleasure to welcome you to our hotel. We are delighted that you find our hotel 'home from home' and your reveiw really is an example of what our team strives to achieve. Your hometown is important and you should...More

Reviewed 4 weeks ago

The Borough Arms Hotel is the most friendly hotel I stay in, the staff are wonderful and nothing is a bother to them. Alan the barman such a lovely man, Louise on reception is so welcoming to you and always has time for you. Amanda...More

Thank theresatamblingson
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 4 weeks ago

Dear theresatamblingson, Your kind comments are exactly what our team here at the hotel endeavour to achieve, and we are thrilled that you see it as 'home from home'. There really is a family atmosphere, with all guests being a big part of that. A...More

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Most Booked Properties in Newcastle-under-Lyme, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room Service
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$58 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$58 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (99)
Dining (22)
Room & Suite (19)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
lovelace123
5 January 2018|
Answer
Response from Lynne H | Property representative |
Hello lovelace123, Thank you for your enquiry. I can confirm that we do have availability for a 60th birthday party on Saturday 5th May, 2018 in our Ostler Restaurant which can accommodate up to 70 guests. Alternatively... More
1
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Room Tips
"The suites and bathrooms are huge and so spaceous"
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"I didn't stay over but I would definitely say if their was ever an issue which I most strongly doubt..."
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"stay elsewhere"
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"Both family rooms we had were comfortable 14 & 16 I think."
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