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Borough Arms Hotel

Booking.comUS$62*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$62*
US$62*
US$62*
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Borough Arms Hotel
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517 Reviews from our TripAdvisor Community

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Showing 516: English reviews
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Hong Kong, China
Reviewed yesterday NEW

Firstly, my apologies to the GM, Mr Sheikh, as this review is rather late! My son started at nearby Keele University in September 2016 and he and I spent several days at the Borough Arms getting things organised before the start of his first year at the University. The bedrooms are adequate and perfectly good value for the price charged;...

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Helpful?
Thank njkitto
Reviewed 5 days ago NEW

I held an enrollment night at this venue and the venue layout was excellent, close to main transport links and the hotel staff were extremely accommodating with their time and services. Definately a good place for any kind of function to be held.

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Thank Lee W
Newcastle-under-Lyme, United Kingdom
Reviewed 6 days ago NEWvia mobile

Outstanding. My father passed away suddenly and we needed a venue that could accommodate 150 people. The owner was so helpful. My father was of Indian background but my mother was white. So we had to accommodate both cultures. The buffet food for the traditional people was absolutely gorgeous and the staff were friendly and very good. My fathers family...

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Thank Denise S
Newcastle under Lyme, null, United Kingdom
Reviewed 6 days ago NEWvia mobile

Had my wedding here on 20 May 2017. We chose the soup for starters it's was delicious, next was roast beef Yorkshire pudding with all the trimmings unfortunately we had two guests who didn't eat beef, but once they spoke to the waitress all was sorted out,the beef was lovely, for sweet it was sticky toffee pudding this was absolutely...

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Thank Pamela M
Reviewed 1 week ago via mobile

Lovely place, great food, brilliant atmosphere and wonderful staff. The best thing about this place happens to be the amount of things that this place can do, from evening meals and a quiet drink, all the way up to catering for wedding ceremonies and parties. The food was lovely, not exactly cheap, but enjoyable all the same, and the atmosphere...

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Thank Conor19932009
Reviewed 3 weeks ago

Have worked in the travel industry for 20 years and never come across such arrogance. Hotel staff were absolutely awful. Asked for the names of the staff concerned to make an official complaint to the Hotel Manager, Mr Sheikh. Tracy refused to grace us with her surname. Couple of other staff there too. So rude. Such a bad attitude. Absolutely...

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1Thank Tim C
Reviewed 3 weeks ago

Only made a visit for lunch. Lancashire Hotpot was delicious, and never had better chips! The Baileys cheesecake excelled expectations. We only live locally but this will be a regular for my wife and me.

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Thank Alan S
Manchester, United Kingdom
Reviewed 3 weeks ago

Had a brilliant night , the buffet was excellent . Lots of food well prepared nothing to much trouble for the staff . The disco catered for all tastes and everyone enjoy it. A box of chops and a card was given from the hotel which was a lovely touch. We stayed overnight and the room was very clean the...

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Thank purplesomething
Reviewed 4 weeks ago

I presented a training session for a firm at the hotel and found the staff and facilities excellent; I would highly recommend the hotel to others looking for a conference location in the area. Nothing was a problem for the staff.

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Thank Brian R
Reviewed 4 weeks ago via mobile

It's an old style place trying to modernise, the food is good, the staff are nice and friendly. There is a main restaurant and a bar that serves food and a separate bar for occasions and conferences. Overall, a good place.

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Thank Olivia G

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more   less 

Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $74 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Borough Arms Hotel staff and other travellers.
3 questions
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Questions? Get answers from Borough Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The annexe seemed to be peaceful and quiet. Not so sure about the main building.”
BermudaCbear, 20 Feb 2017 | Read review
“If you are a non smoker ask for one away from the fire escape.”
L5885TScarolt, 31 Jan 2017 | Read review
“Room 12, great as a single.”
donkeylasher, 7 Dec 2016 | Read review
“All rooms I have stayed in over the years are good.”
sueandaustin, 12 Nov 2016 | Read review
“Just let the receptionist know if you have any particular preferences”
RogerD488, 8 Nov 2016 | Read review
5 of 5
Booking.com
US$62* /night
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Expedia.comUS$62
Hotwire.comUS$62
PricelineUS$62
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*Disclaimer
Prices are for 1 room, 2 adults
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