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I stay at the Borough Arms regularly when visiting my home town and too be honest I wouldn’t consider staying anywhere else. The staff are so friendly and helpful – each and every one of them giving a feel of a home from home. The...More
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded today
It is always a pleasure to welcome you to our hotel. We are delighted that you find our hotel 'home from home' and your reveiw really is an example of what our team strives to achieve. Your hometown is important and you should...More
The Borough Arms Hotel is the most friendly hotel I stay in, the staff are wonderful and nothing is a bother to them.
Alan the barman such a lovely man, Louise on reception is so welcoming to you and always has time for you. Amanda...More
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 3 days ago
Your kind comments are exactly what our team here at the hotel endeavour to achieve, and we are thrilled that you see it as 'home from home'.
There really is a family atmosphere, with all guests being a big part of that.
We stayed here for three nights. The room was basic but very clean, warm and comfortable. The bathroom was large and the shower excellent. Clean fresh towels everyday. The staff were outstanding including the manager Mr Sheik, they were always on hand and very helpful....More
Thank Dale R
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 6 days ago
Dear Dare R,
We are absolutely delighted that your stay at our hotel met your expectations and you enjoyed your stay with us. Our team work tirelessly to give the best service possible, whilst providing value for money and your kind comments will be passed...More
The staff were very pleasant, friendly and helpful, but the place itself lacks what I would look for in a B & B - namely warmth (in winter, at any rate), cleanliness and comfort. Admittedly it's cheap, but I don't think that's an excuse of...More
Thank Jbl R
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 1 week ago
Dear Jbl R,
We can only apologise that our hotel did not meet with your expectations. At present, we are undergoing refurbishments and strive to offer the very best service, whilst maintaining value for money. We thank you for your kind comments with regards to...More
I booked the Baker Room for a private function lunch as there was already a large party booked for the main restaurant. This turned out to be a bonus as easy conversation was possible across the table and might not have been so easy in...More
Response from Lynne H, Guest Relations Manager at Borough Arms HotelResponded 2 weeks ago
We are delighted that you enjoyed your celebration here at the hotel and that we met your expectations. We will share your wonderful positive comments with our team who thoroughly enjoyed hosting your special lunch. It is always such a pleasure to accommodate...More
Thank you for your enquiry.
I can confirm that we do have availability for a 60th birthday party on Saturday 5th May, 2018 in our Ostler Restaurant which can accommodate up to 70 guests. Alternatively... More
Thank you for your enquiry.
I can confirm that we do have availability for a 60th birthday party on Saturday 5th May, 2018 in our Ostler Restaurant which can accommodate up to 70 guests. Alternatively, we also have availability in our function suite on Friday 11th May, 2018 which can accommodate up to 100 guests. We would be delighted to host your party.
So that we may provide you with a detailed price guide and event planning service please do telephone us on 01782 629421 and ask for the Events Co-ordinator (Emma) or the Duty Manager.
I look forward to hearing from you.
Assuring you of our best service at all times.
Social Media Team