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Fabulous place a lot smaller than it looks on the pics but worth every penny . Very relaxing great breakfast ! Staff really friendly . Loved the jacuzzi in our room although it did smell of chlorine. Don’t think I’d go back but it was...More
We arrived at the Cranleigh the day after we celebrated our wedding in Otterburn. This was our first time visiting and we were initially concerned because there were no car park spaces at the front. Luckily, we realised there were additional spaces at the back......More
An incredibly disappointing experience from start to finish. Began with us realising that we'd paid £110 for a room which wasn't even en suite (the website does not go out of its way to highlight this). The hotel's response was to suggest we paid £75...More
2 Thank Stephen M
Response from Bowness01, General Manager at Cranleigh BoutiqueResponded 2 weeks ago
In response to your review I would like to address the points you have raised.
I am aware you had some issues at the time of booking when your reservation came through online for the wrong date. We are not sure why this has happened...More
we have walked passed this hotel a few times and decided to have a 2 night mid-week break here .. the location is fantastic (literally a 2 min walk into the centre of everything) .. our superior room was in the building next door and...More
A great hotel , would definitely return ! Lovely stylish rooms , jacuzzi bath , comfy bed and delicious breakfast. Staff were friendly and polite , the room was spotless and the location couldn’t have been better !