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Traveller (596)
Room & Suite (258)
Dining (75)
Ratings and reviews
  • Excellent21%
  • Very good31%
  • Average20%
  • Poor13%
  • Terrible15%
Travellers talk about
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What's included
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Pets Allowed
Spa
Wheelchair Access
Meeting Rooms
Private Balcony
3 Star Hotel
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Location and contact
Helm Road, Bowness-on-Windermere LA23 3BA, England
83 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,309)
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1,295 results
Traveller rating
273
379
258
180
205
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Time of year
LanguageEnglish
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273
379
258
180
205
Show reviews that mention
All reviewsjacuzzi and saunabit datedbreakfast was buffet stylenew ownersweekend breakview of the lakecourse mealleisure facilitiestea and coffeecouldn't do enoughtown centrefull englishlakesfires
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1 - 5 of 1,295 reviews
Reviewed 4 days ago via mobile

I was very nervous prior to staying due to the negative reviews. Yes the hotel is dated but it is being refurbished and the areas already done are excellent. Many hotels in the lakes have old decor but the rooms are clean and comfortable. The...More

3  Thank nb13
Response from Jodi H, Managing Director at The Hydro HotelResponded yesterday

Dear nb13 Thank you so much for the lovely review. I was delighted to read that you had a relaxing and enjoyable stay and thank you for sharing your experience and recommending The Hydro to other travellers. I hope that we will have the pleasure...More

Reviewed 6 days ago via mobile

Old dated overpriced. Rooms are tired dirty and straight from the 80's Walls are paper thin and might as well be a communal room. Staff are rude and unhelpful. Greeted at breakfast to the word 'ROOM' and nothing else. Avoid at all costs.More

1  Thank Justin Y
Response from Jodi H, Managing Director at The Hydro HotelResponded yesterday

Dear Justin Y Many thanks for taking the time to review your recent stay at the hotel. I am sorry that you did not enjoy your recent stay with us, while we acknowledge there is still a long way to go in our refurbishment programme...More

Reviewed 1 week ago via mobile

Don't be deceived by the outside! It's like an 80s flashback! But sadly not the prices! Total rip off! Room was like a prison cell, bed, wardrobe, chest of drawers, very sparse. No curtains, blind that didn't work and tv from the 80s! If it...More

Thank nerakrekool
Response from Jodi H, Managing Director at The Hydro HotelResponded yesterday

Dear nerakrekool Many thanks for taking the time to review your recent stay at the hotel. We currently have 25 rooms and suites which are fully refurbished and ensure that the rooms still to be refurbished are priced accordingly. I am sorry that you did...More

Reviewed 1 week ago via mobile

Was guaranteed a refurbished room before arriving as this was for a special occasion, this was not the case when we arrived. Rooms were small, dirty, old fashioned and damp. Staff were not helpful and we were extremely disappointed. In the end we asked for...More

Thank Deborah S
Response from Jodi H, Managing Director at The Hydro HotelResponded 1 week ago

Dear Deborah S Many thanks for taking the time to review your recent experience at the hotel. I am sorry that you were not happy with the standard of room booked, I believe the team did explain that as the hotel was fully booked we...More

Reviewed 2 weeks ago via mobile

We arrived at hotel and thought how lovely it was. The room we were in was nice it said it had a lake view but you had to put your head out of window to see it. Our main view out of our window was...More

Thank emmalouisejoll
Response from Jodi H, Managing Director at The Hydro HotelResponded 1 week ago

Dear emmalouisejoll I have serious concerns regarding the content of your review, please could you contact me via my e-mail jodi@squirehotels.co.uk to allow me to discuss this with you. Best wishes Jodi

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$99 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (596)
Room & Suite (258)
Dining (75)
Pool & Beach (29)
Amenities (20)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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S A
14 May 2018|
AnswerShow all 6 answers
Response from Steve W | Reviewed this property |
It’s free
0
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Joanne A
19 April 2018|
Answer
Response from foodgloriousfood1 | Reviewed this property |
I'm sorry I don't understand. Is this for me or did you intend to get in touch with the Hotel?
0
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Milnsy79
24 March 2018|
AnswerShow all 7 answers
Response from Daren H | Reviewed this property |
yes
1
Vote
Room Tips
"avoid rooms in parts of hotel without direct lift access and/or narrow steep stairs. Go for lake views if..."
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"be aware, the hotel is on a steep hill"
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"Was online that hotel had been modernised 2017 but not all done and what has been done 2nd room was lovely..."
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"Refurbished rooms are a must."
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