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Premier Inn Durham City Centre

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Traveller (86)
Room & Suite (104)
Dining (19)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“multi storey”(41 reviews)
“car park”(137 reviews)
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What's included
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Wheelchair Access
3 Star Hotel
Located in the centre of Durham, home to the World Heritage Site of Durham Castle and Cathedral
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Location and contact
Freemans Place Walkergate | Walkergate, Durham DH1 1SQ, England
29.7 km to Newcastle Airport
125 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (1,795)
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1,749 results
Traveller rating
995
564
127
37
26
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LanguageEnglish
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995
564
127
37
26
Show reviews that mention
All reviewsmulti storeycar parkbars and restaurantsgala theatremarket squarereduced ratedurham city centremeal dealexcellent locationbudget hotelgood nights sleepnight's sleepbuilding workthe riverroom was clean and comfortableexcellent value for moneyshort stay
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1 - 5 of 1,749 reviews
Reviewed yesterday via mobile

Stayed for a couple of nights. Great location despite no parking, although use of the multi story car park made easy and reasonable parking. The reception member of staff despite being tired after a heavy weekend (she informed us) she was friendly & helpful. First...More

Thank Hapi2travel13
Reviewed 5 days ago

I want to know who delivers Premier Inn customer service training. The welcome at all of their hotels, including this one in Durham, is always courteous and 'smiley'. Nothing is ever too much trouble. So much better than other, often more expensive, hotels. Check-in was...More

Thank robski_korsikoff
Reviewed 1 week ago

Sigh, I ordered a burger and chips last Thursday night in Premier Inn’s “Thyme” restaurant. What a mistake. £12.50 for poor quality meat and oven chips served with a side of cardboard coleslaw. Against my better judgement I ordered a brownie with ice cream. Insipid...More

Review collected in partnership with premierinn.com
Thank cill2292
Reviewed 1 week ago

More

Review collected in partnership with premierinn.com
Reviewed 2 weeks ago

Great location,easy to book and booked in online which meant we only had to pick the room keys up. Room very good,facing the cathedral and missoula bar and a chiquito. Had a breakfast in Missoula which was decent and cheap at £4.25,however the estrella lager...More

Review collected in partnership with premierinn.com
Thank Mrs Sharon l
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Wheelchair Access
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durham
#3 Business Hotel in Durham
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Durham
#3 Business Hotel in Durham
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (86)
Room & Suite (104)
Dining (19)
Questions & Answers
Ask a question
sheilaMerseyside
3 April 2018|
AnswerShow all 2 answers
Response from Gary B | Reviewed this property |
There is no congestion fee
1
Vote
Chickwitch
7 March 2018|
Answer
Response from Ashley Y | Property representative |
Hello, The Thyme restaurant does not serve a lunch menu so it will be closed on Christmas Day from around 10am onwards. Breakfast will be served as normal. Christmas Day evening meals are available although it may not be... More
1
Vote
BlueFox17
3 January 2018|
AnswerShow all 2 answers
Response from Ashley Y | Property representative |
Hi, Yes, the discount we receive for Walkergate Carpark which is the indoor carpark situated behind us is £7.70, aslong as you have your ticket validated at Reception
1
Vote
Room Tips
"As someone with low mobility Room 301-304 very close to the lift"
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"Even numbered rooms face (and are very close to) the wine-bar that converts to a night club on the weekend..."
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"Don't be put off by the lack of on-site parking. The discounted public car park is a good alternative."
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"224 was as quiet as a mouse"
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