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Mercure Wigan Oak Hotel

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Traveller (86)
Room & Suite (52)
Dining (6)
Overview
Orchard Street, Wigan WN1 3SS England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (644)
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All reviews town centre inclusive break comfortable bed great weekend buffet breakfast public areas black pudding night stay bath shower dw stadium good nights sleep stayed here for one night wedding reception bar area night's sleep full english wedding party
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1 - 5 of 629 reviews
Reviewed 5 days ago

Stayed here with work for a few nights, never stayed in a Mercure hotel before but thought they had a good name. Reception staff were really nice and friendly. Room was clean but very tired. Bubbly ceiling above the bath with a bit of mould,...More

Thank HJS492
Reviewed 2 weeks ago via mobile

Not nice place the people who work there are rude an treat you horrible plus the cleaners pinched my charger. Told them at the desk but they just ignored me an was very rude also charged me 50 pound for a stain on the carpet...More

2  Thank jamiethomas614
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 weeks ago

Your review is completely unacceptable and is based on the fact that you were, in fact, charged for the disgraceful condition that you left your room. Plus, you smoked in the room which is breach of UK law and our non-smoking policy. You are banned...More

Reviewed 2 weeks ago via mobile

My first impressions were great, free parking when you go into reception, free drink when you register your email, very warming and welcoming, absolutely lovely staff and the food so far has been great. Apart from a very long wait... Especially when there wasn’t many...More

Thank Dee09066
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 weeks ago

I'd like to thank you for your very honest and constructive review. We really do appreciate guests taking the time to share their experience with us and this helps us to review and improve the standards that we are offering. I can assure you that...More

Reviewed 4 weeks ago

We stayed here for one night one very wet Saturday night. Room relatively basic and small but bed comfortable. Reasonably priced bar (which actually stayed open 24 hours!). There was a wedding that evening and everyone seemed to have a great time. Superb breakfast -...More

Thank kathryndob
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 4 weeks ago

Thank you very much for your wonderfully kind comments about our staff, which I will pass on to them. I am sure that this will encourage them to continue offering the best customer experience possible. We're delighted that you enjoyed your stay and look forward...More

Reviewed 5 weeks ago

The Oak Hotel is a conference hotel situated near Wigan's town centre and opposite the Shopping Mall. We had cause to find somewhere to stay overnight and we got the last available room at the Oak Hotel, they had a Model Train club(s) in, so...More

Thank Stowey-Traveller
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 4 weeks ago

Thank you very much for your very constructive review. We do take all guest comments very seriously and appreciate you taking the time to share your experience with us. I will pass on your comments to all departments and hope that we have the opportunity...More

View more reviews
About
Description
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere More and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we are the perfect location for the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Banquet Room
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
88
Price range
US$58 - US$100 (Based on Average Rates for a Standard Room)
Formerly known as
The Wigan Oak Hotel
Also Known As
Wigan Quality Hotel
Location
United Kingdom > England > Greater Manchester > Wigan
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
88
Price range
US$58 - US$100 (Based on Average Rates for a Standard Room)
Formerly known as
The Wigan Oak Hotel
Also Known As
Wigan Quality Hotel
Location
United Kingdom > England > Greater Manchester > Wigan
Photos
Traveller (86)
Room & Suite (52)
Dining (6)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Soph851
24 August 2018|
Answer
Response from Nick M | Reviewed this property |
I wouldn’t stay there for the airport, it’s about 40 minutes by road & about 25 miles away
0
Votes
Soph851
24 August 2018|
Answer
Response from HotelsUK77 | Reviewed this property |
About 40 mins
0
Votes
Mr V
18 July 2018|
Answer
Response from HotelsUK77 | Reviewed this property |
No they don’t
0
Votes
Room Tips
"Stay elsewhere"
davidmF1632SZ
3 Aug 2018
Read review
"rooms facing the Riverway Road can be noisy"
pikeybouy613
4 Jun 2018
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"We had 101"
Grizzly277
9 May 2018
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"Higher Floors have been improved"
_cynthiamholmes22
9 May 2018
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