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Mercure Wigan Oak Hotel

569 reviews
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Traveller (73)
Room & Suite (39)
Dining (6)
Overview
  • Excellent28%
  • Very good43%
  • Average21%
  • Poor4%
  • Terrible4%
Travellers talk about
“town centre”(37 reviews)
“inclusive break”(10 reviews)
“reception staff”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (569)Write a Review
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All reviewstown centreinclusive breakreception staffgreat weekendcomfortable bedstayed here for nightsblack puddingnight staydw stadiumgood nights sleepbar areawedding receptioncentral locationfull englishyogurtevening mealnight's sleep
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1 - 5 of 554 reviews
Reviewed 1 week ago

My parents got married here and it was simply beautiful! The staff were all extremely helpful and didn't hesitate in helping! The garden outside was neat and well kept, perfect for photos! Would definitely recommend for events!

Thank kelseyunsworth1993
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 1 week ago

Thank you very much for your wonderful comments. We are delighted that your parents wedding was such as success and wish them both the very best for their future together.

Reviewed 2 weeks ago

We chose the Mercure over any other hotels etc because of its proximity to the train station and town centre & quality of service. We have been frequent guests for the past 2 years. BUT we were very disappointed to note a downgrade in service...More

Thank Anne M
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 weeks ago

Thank you for reviewing your stay with us. I was obviously very disappointed to read that your stay was not as enjoyable as you expected and can only apologise for this. As part of Talash Hotels environmentally friendly policy, our bed linen and towels haves...More

Reviewed 4 weeks ago via mobile

The hotel staff do the best they can here with what they have got - a tired old worn out hotel. It's quite clear this hotel is in dire need of a refresh. It was fairly clean although the bathroom was a little on the...More

Thank funkysi
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 4 weeks ago

We take all guests comments very seriously and it is a very important part of analysing the standards that we are offering guests, so thank you for taking the time to share your experience. I was obviously disappointed to read that your stay with us...More

Reviewed 4 weeks ago

We stayed Mercure Wigan 3 nights and it was really good value for money. They have priced hotel really client friendly. We where here a golf holiday and watching British Open in Royal Birkdale. This was good choice unless 45 minutes drive for one way....More

Thank Skuuga13
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 4 weeks ago

Thank you for your comments and I was very pleased to read that you enjoyed your stay with us.

Reviewed 6 December 2017 via mobile

Stayed 2 nights. Breakfast was the usual style and fuelled for the day. Room tired and could do with a paint but clean and warm. Free parking with a fair amount of spaces which is secured over night. Would use again

Thank Mr V
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 4 weeks ago

Thank you for taking the time to share your experience with us. I was very glad to read that you enjoyed your stay and even more so that you would choose our hotel again. We look forward to welcoming you back.

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$61 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (73)
Room & Suite (39)
Dining (6)
Hotel & Grounds (47)
Bathroom (10)
Business Centre & Event Rooms (3)
Questions & Answers
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CannockFrodo
24 August 2017|
AnswerShow all 3 answers
Response from Tracey S | Reviewed this property |
Unfortunately am unable to say as we were part of a coach party staying there, so we all ate at the same time. Dinners were good though, far better than the breakfasts. Afraid I have no idea on price either, all I would say... More
0
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Kirsty C
17 February 2017|
AnswerShow all 3 answers
Response from mrtafft | Reviewed this property |
I did not see an iron
0
Votes
Ken S
7 January 2017|
AnswerShow all 3 answers
Response from mrtafft | Reviewed this property |
We have not experienced any problems with the car parking and I do not know anyone who has had a problem
0
Votes
Room Tips
"Top floor rooms were nice and away from the street if you want to open a window for a breeze."
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"High floor"
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"Stay away from the Lifts"
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"higher floor rooms are better because of traffic noise, rooms overlooking the kitchen are noisy from the..."
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