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Bay Esplanade Hotel

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Traveller (142)
Room & Suite (58)
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Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor10%
  • Terrible3%
Travellers talk about
“mr bean”(13 reviews)
“self drive”(20 reviews)
AMENITIES
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Paid Wifi
Free Parking
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (572)
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Traveller rating
153
226
112
60
21
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Time of year
LanguageEnglish
153
226
112
60
21
Show reviews that mention
All reviewsshearings holidaymr beanself drivesea viewcoach driverbuffet breakfastentertainment roomtiny bathroomsea frontenjoyable breakper daynight porterexcellent positionrestaurant staffevening entertainmentvisited this hotelpublic areas
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131 - 135 of 572 reviews
Reviewed 4 September 2016

We stayed at this hotel with shearing for 5 days as all hotel could do with a freshen up but saying that we had a lovely time ,staff were brilliant food was very good service excellent ,rooms clean and tidy decor good the only downside...More

2  Thank ipswichvera
Response from greer68, General Manager at Bay Esplanade HotelResponded 8 September 2016

Dear ipswichvera. Thank you for reviewing us. Glad that on the whole your stay was an enjoyable one, and you found our staff friendly. We are constantly refurbishing our hotel, with ground floor public lounges, Restaurant, Harbour bar, entertainment bar, and 70% of bedrooms being...More

Reviewed 28 August 2016

Driving along the Paignton sea front with all of the hotels painted in really brilliant and pleasing colours you come to the Bay Hotel. It certainly ain't painted white, it looks more like an HM Prison. Attended a 90th Birthday lunch at this establishment. Food...More

2  Thank Tavipirate
Response from greer68, General Manager at Bay Esplanade HotelResponded 8 September 2016

Dear Tavipirate Many thanks for the review of your recent lunchtime/birthday party visit to the esplanade. The outside of the hotel was painted relatively recently, but all of our refurbishment is on-going, so sorry that you felt the exterior colour let us down. The outside...More

Reviewed 28 August 2016

We were back here at the esplanade for our forth year in a row with shearings on an eight day holiday. We really like the area and are able to enjoy walking in the sea air here. We were really disappointed with the room we...More

Thank Sheila G
Response from greer68, General Manager at Bay Esplanade HotelResponded 8 September 2016

Dear Sheila G Thank you for taking the time to review us. Sorry that you felt the room wasn’t up to the standard of your accommodation on your previous visits. For future reference; if there’s a room that you particularly liked during your stay, please...More

Reviewed 27 August 2016 via mobile

Read a lot of negative reviews of this hotel before booking. But was very surprised it was so much better than anticipated. The rooms, as mentioned by manager in replies to reviews, are on the small side. We have a whole week at this hotel....More

4  Thank sksheffield
Response from greer68, General Manager at Bay Esplanade HotelResponded 8 September 2016

Dear sksheffield Many thanks for a nice review. Good to have a chat with you during your stay, I do remember you as you had mentioned your apprehension over reviews previously read. I am very pleased you found my staff and myself working hard to...More

Reviewed 22 August 2016

very small room hand basin in room not clean windows filthy frames dirty bed cover pulled up but sheets not touched carpet dirty housekeeping very poor .meals good service bad 2hours for dinner .lots of old people who would be unable to get out if...More

2  Thank brahamrussell
Response from greer68, General Manager at Bay Esplanade HotelResponded 8 September 2016

Dear brahamrussell Thanks for reviewing us. As a business that invests heavily in customer care, reviews like yours are extremely disappointing for us to receive. Unfortunately, it appears that you didn’t raise any issues during your stay as we would have liked to have been...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (142)
Room & Suite (58)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Maureen C
4 March 2018|
AnswerShow all 8 answers
Response from keith h | Reviewed this property |
Hi just got back from this excellent hotel all the staff are very helpful,I don't think they have a specific child's menu but if you ask the restaurant staff I am sure they will provide something for you.not all the... More
1
Vote
Jim G
27 January 2018|
AnswerShow all 2 answers
Response from greer68 | Property representative |
Thank you for your enquiry. The layout of the building is unusual, as we have the 'basement' level, which is actually on ground floor, as you come up stairs to enter the hotel, then go down by lift to these rooms, which... More
0
Votes
RitaH51
31 October 2017|
AnswerShow all 10 answers
Response from Janut47 | Reviewed this property |
Not far. Perhaps ten minute walk.
1
Vote
Room Tips
"for views of Torbay upgrade to a room on the front"
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"Room 21 is on ground floor"
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"Couples always get the better rooms."
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"Don't grizzle and groan about your holioday when you get home, do it to management at the hotel, at the..."
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