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The Palace

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The Palace
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474 Reviews from our TripAdvisor Community

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Showing 474: English reviews
London, United Kingdom
Reviewed 3 days ago NEW

Had a return visit to this hotel and am glad to report that the standards are just as good as last year The room was if anything bigger than last years number 77 incidentally. It was warm and the bed was huge. The bathroom was well appointed and the towels great The menu was varied with plenty of choice both...

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Helpful?
Thank Peter H
General M, Manager at The Palace, responded to this review

Good Morning Peter H Thank you for sharing your feedback about your stay at the Palace. I am delighted you found everything to be as good as last year's and you managed to take advantage of our fantastic theatre trip to Babbacombe. I do hope to see you again very soon.

Reviewed 4 days ago NEW

Booked the function room at the Palace Hotel & Spa to hold a surprise 70th birthday party for my mum, held last weekend. As a local, I feel I must leave a review to say just how fantastic the General Managers (Naz and Karolina) and all the staff were, both leading up to the day and during. Everything from the...

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2Thank Debbie A
General M, Manager at The Palace, responded to this review

Good Morning Debbie May I please take this moment to thank you for these wonderful comments about your experience at the Palace. It is nice to read that everything was perfect for you for this special occasion and everyone enjoyed the day. I will pass your kind words to everyone involved. I am happy you would use us again for...

Leicester, United Kingdom
Reviewed 5 days ago NEW

I stayed here as part of a Coach Group......having paid for an upgrade beforehand I wasn't expecting any problems. However my room was very hot & I was unable to turn off the radiator....a lovely young man, David did his best but the thermostat did nothing, he opened my window & propped my door open to try & cool it...

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Thank Jean A
Somerset
Reviewed 6 days ago NEW

Having previously stayed many time at the Sister Hotel, The Headland in Torquay we were not disappointed. Lovely warm welcome on arrival with complimentary tea/coffee and sweet little heart shaped biscuits (it was pre-valentines week-end). Weather was freezing and we were very grateful to relax in the warmth of the lounge. Dinner as expected was superb as was the service...

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Helpful?
Thank MargSomerset
General M, Manager at The Palace, responded to this review

Good Afternoon Thank you for leaving this review about the Palace Hotel. I am delighted you enjoyed your tea/coffee and biscuits on arrival. Your comments about the food, service and your room are most appreciated. We are very lucky to have such amazing staff at the Palace, they all are credit to the company. I am pleased you had a...

Abertillery, United Kingdom
Reviewed 2 weeks ago

Just returned from a relaxing break at this hotel.Every area is spotlessly clean,and the Staff are all very welcoming.Particular praise for the Restaurant Manager,who is a delightful efficient lady,who gives fabulous service,and runs a tight ship.Evening entertainment was good,if you wanted it,Great position on seafront,will return.

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Helpful?
Thank Linda S
General M, Manager at The Palace, responded to this review

Good Afternoon Thank you for taking time to post your review. I am delighted you have had a relaxing stay with us and you found all staff to be welcoming, especially Sue, the restaurant manager; she is one in a million. I will pass your comments to her. Hopefully you will be booking another stay with us very soon.

Reviewed 3 weeks ago

Enjoyed our mon to fri break. No problem booking from the newspaper advert which included a beauty treatment each. The beauty salon is by far, not advertised enough. Enjoyed a massage and pedicure. Both spot on and very relaxing. Very friendly beauty therapist who really knew her job. Also the swimming facilities are excellent with sauna and steam room. The...

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Helpful?
Thank Susan J
General M, Manager at The Palace, responded to this review

Good Morning Thank you for taking time to leave this positive feedback about the Palace. I am delighted you had a lovely stay and you enjoyed our Health Suite Facilities including beauty treatments. I am pleased you found the staff friendly and food super; chefs and the rest of the staff strive to provide an excellent service throughout. I am...

Crayford, United Kingdom
Reviewed 4 weeks ago

Just finishing off a long weekend in the palace and enjoyed the whole weekend. The staff are fantastic the food is outstanding the hotel in my opinion should be a four star. The entertainment in the evening is good .I cant thought this hotel in any way,Will definitely be back.

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Helpful?
Thank shonk1965
General M, Manager at The Palace, responded to this review

Good Morning Thank you for taking time to share your feedback about the Palace. I am delighted to hear you had an enjoyable weekend with us and you found the staff and food to be fantastic. I am pleased to hear you rated as a four star hotel. I am looking forward to welcoming you to the Palace in the...

Reviewed 4 weeks ago

I recently come here for a short weekend break with my parents. Overall I thought the hotel was good. The location is excellent as The Palace is directly opposite Paignton Pier, beach and the amusements. It is also just a ten minute stroll to the bus/train station where you can catch a bus to nearby Brixham or Torquay. If you...

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Thank PeakyBlinder92
Blackwood Gwent
Reviewed 14 January 2017

Spent 3 days at this hotel over New Year, i could go on and on about how good it is but all i'll say is it's spotlessly clean and they'll do all they possibly can to make your stay as enjoyable as you want. It's just FANTASTIC.

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Helpful?
Thank Clive D
General M, Manager at The Palace, responded to this review

Good Morning May I say a big thank you for your comments. I am pleased you had a fantastic New Year Break with us and the staff looked after you well. I hope to welcome you again, may be for another New year stay.

Ammanford, United Kingdom
Reviewed 10 January 2017

My husband and I decided on a 3 night coach tour staying here, having stayed here on a previous occasion. We were not disappointed. It was my husband's birthday - which is why we chose this weekend. We were given a superb room, with really nice furnishings and all the facilities you would expect from such an establishment. The ensuite...

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Helpful?
Thank Petula48
General M, Manager at The Palace, responded to this review

Good Morning Thank you for your positive feedback. I am pleased you have not been disappointed with your holiday and you were happy with every aspect of your stay such as accommodation, entertainment and food. All staff work very hard to provide the best customer service possible and I am glad your husband's birthday were made special. Hopefully I will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about The Palace

Address: The Palace Esplanade Road, Paignton TQ4 6BJ, England
Region: United Kingdom > England > Devon > English Riviera > Paignton
Price Range: $158 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Palace 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
The Palace Hotel Paignton
Hotel Style:
#3 Romantic Hotel in Paignton
#8 Family Hotel in Paignton
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Questions & Answers

Here's what travellers have asked, with answers from The Palace staff and other travellers.
4 questions
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Kettering, United Kingdom
Cambridge, United Kingdom
over a year ago
Torquay, United Kingdom
over a year ago

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Questions? Get answers from The Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a standard room unless you want a Sea view which is extra”
  • View from front if hotel entrance
  • View from front of hotel entrance
 of 5 bubbles 54peterh54, 17 Feb 2017 | Read review
“Check if you are a single traveller as I had a 'Club' room which was still quite small with the bed pushed up against the wall.”
 of 5 bubbles 998jeana, 15 Feb 2017 | Read review
“Rooms overlooking the sea are lovely.”
 of 5 bubbles MargSomerset, 14 Feb 2017 | Read review
“Upgrade to sea or garden view room.”
 of 5 bubbles J3454GElindas, 6 Feb 2017 | Read review
“All of the rooms with sea views are excellent-talk to the Reservations/Reception Staff - to find you the right room for your stay & budget.”
 of 5 bubbles StevieS1962, 4 Jan 2017 | Read review
5 of 5