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I read some awful revioews of this hotel before we went away, with Alfa travel. How wrong some of them are. People expect too much for a holiday that doesn't cost the earth. Such a pity when staff really put them selves out to make...More
Had problem with holiday.Absolute shambles. Unhelpful staff. Rude management. Call centre not bothered....told to go to A BRA...which we are doing. Once they have your money....not bothered. ...ADVICE...GO SPEND YOUR HARD EARNED MONEY WITH SOMEONE MORE DESERVING...
A lot of good things about this hotel. First the service, which some reviews have criticised was very good. All the staff, including the receptionists were very helpful, and also tried to remember who we were and get our names, room numbers, etc right. Not...More
This was booked through a company called Alpha, a leisureplex chain. They do coach holidays or self drive ( the latter excludes you from advertised excursions!) , by self drive I don't see why we could not be given entrance vouchers for the excusions. Our...More
My wife & I booked a room in January 2018. I asked for the rooms to be next door to Mr and Mrs Turnbull who booked at the same time as
Mrs Turnbull is my wifes carer so we have to be close incase there...More
Response from Stephen P | Reviewed this property |
Our party basically filled hotel, but as we had no set time to dine, didn't experience any problem. Would suggest if coach parties are present eat later than them if possible, then workload of staff should be lighter