We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/02/2018 06/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Empress Hotel

    Central Promenade, Douglas IM2 4RA
    Save
    Lowest prices for your stay
    05/02/2018 06/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$96
    View Deal
    Traveller (155)
    Room & Suite (35)
    Dining (27)
    Overview
    • Excellent30%
    • Very good41%
    • Average19%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “piano bar” (52 reviews)
    “the penthouse” (18 reviews)
    “sea view” (77 reviews)
    Free Wifi
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$96.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Douglas hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "960a4f2b5e4d4a01b921a694387eb42e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191539,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32435769],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":96,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"960a4f2b5e4d4a01b921a694387eb42e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":96,"lowestMetaPrice":96,"additionalPartner":false,"highestMetaPriceDisplay":96,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":96,"lowestMetaPrice":96,"highestMetaPriceDisplay":96,"hotelName":"The Empress Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk2MGE0ZjJiNWU0ZDRhMDFiOTIxYTY5NDM4N2ViNDJlIiwiQUlLIjoiYWYxN2FmNzM1ZjEwNDNjYmI0NjVjYzJkYjBlNGZjZWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/02/2018", "checkOut": "06/02/2018", "lowestPrice": "US$96", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32435769":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (667)
    There are newer reviews for The Empress Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    121 - 125 of 652 reviews

    Reviewed 13 May 2017

    We stayed as a group of 31 four nights at this well located large hotel. The rooms are good, bathrooms very good. Staff friendly and very efficient. Breakfast good, Dinner good. No real weaknesses.......but note shaver points different from UKMore

    Thank david r
    Response from HEHotels, Manager at The Empress HotelResponded 21 May 2017

    Dear david r Thanks for your kind feedback. Glad your group had a good stay and hope you will return again in the future. Not sure which room you were in as the shaving points at the hotel are all UK standard ones, but thanks...More

    Reviewed 12 May 2017

    This was a return visit. The location and sea view is fantastic. Our room had been refurbished. We enjoyed the friendly helpful atmosphere. The breakfast was the best one throughout our 3 week vacation in the UK. We liked the young energetic young servers. We...More

    Thank valcanada2016
    Response from HEHotels, Manager at The Empress HotelResponded 21 May 2017

    Dear valcanada2016 Many thanks for your 5 star review. I'm sure all of the staff will be pleased to see your comments after their hard work to ensure we look after guests as well as possible. I do hope you are able to return again...More

    Reviewed 9 May 2017 via mobile

    I have previously stayed here before hence booking again. Only booked night before with Booking.com Checking in fine efficiently .Room clean and large facing the rear but quite and was not a problem Had bar meal which was good,entertainment good, seemed to cater for the...More

    Thank philcalvert
    Response from HEHotels, Manager at The Empress HotelResponded 21 May 2017

    Dear philcalvert Thanks for your 5 star review. I'm glad you had another great stay. Rather than booking on a 3rd party site and to save you money, go to our website and either book on the advance purchase rate which saves 10% if you...More

    Reviewed 3 May 2017

    Excellent refurbished executive sea view room. Extremely comfortable beds. Fantastic view. Amazing choice for breakfast. Hotel has friendly and helpful staff. Early check in not a problem if room is ready, check out up to midday on request, usually 11am

    1  Thank Winston B
    Response from HEHotels, Manager at The Empress HotelResponded 21 May 2017

    Dear Winston B Thanks for your kind review. Glad you liked the newly refurbished sea view room with new beds and also the breakfast too. Hope to see you again soon. Regards Neil Gray Business Manager

    Reviewed 1 May 2017

    Have stayed at The Empress for the past 4 years and have to say that the standard of service has declined. Despite our group booking booking for a week for a sporting event which necessitated early morning starts we were put in a room on...More

    Thank PennyPIR
    Response from HEHotels, Manager at The Empress HotelResponded 21 May 2017

    Dear PennyPIR Unfortunately some people expect the hotel to open breakfast earlier on occasions than our 6.45am opening to suit your own plans. As we offer a continental breakfast before this time every day, I think your comments are very unfair as to cook a...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$90 - US$146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Cancelon and TripOnline SA so you can book your The Empress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Empress Hotel Douglas ,
    • Empress Hotel Isle Of Man ,
    • The Empress Hotel Isle Of Man/Douglas
    Add Photo Photos
    Traveller (155)
    Room & Suite (35)
    Dining (27)
    Pool & Beach (3)
    Hotel & Grounds (131)
    Bathroom (8)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 17 hotels in Isle of Man
    Empress Hotel
    105 reviews
    .01 km away
    The Welbeck Hotel
    442 reviews
    .22 km away
    Mannin Hotel
    207 reviews
    .24 km away
    Ascot Hotel
    373 reviews
    .27 km away
    Nearby Restaurants
    The Tea Junction
    536 reviews
    .75 km away
    Jaks Bar & Steak House
    882 reviews
    .75 km away
    Enzos Restaurant
    131 reviews
    .97 km away
    New Manila
    275 reviews
    .82 km away
    Nearby Attractions
    Isle of Man Bus and Rail
    1,060 reviews
    1.47 km away
    Manx Museum
    718 reviews
    .68 km away
    Isle of Man Welcome Centre
    171 reviews
    1.14 km away
    Palace Casino
    110 reviews
    .48 km away
    Ask a question
    Questions & Answers
    Pinkyracer
    18 June 2017|
    Answer
    Response from Winston B | Reviewed this property |
    Hi, TT is usually booked solid year on year. Try Booking com for any Island availability. Good luck!
    0
    Votes
    Debbie G
    22 April 2017|
    AnswerShow all 3 answers
    Response from HEHotels | Property representative |
    There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.
    0
    Votes
    Frank O
    13 January 2017|
    AnswerShow all 3 answers
    Response from HEHotels | Property representative |
    Hi We're about 25 minutes from the airport. You can get the bus from the airport for £3.10 and the number 1H stops about 100m away from us. Other buses are number 1 or 2 that also go past us but ask the driver to double... More
    2
    Votes
    Room Tips
    "Room 8 is sea view and yet very quiet"
    Read review
    "You can pay more for a seaview across the promenade, which I am sure in the summer is worth it."
    Read review
    "Ask for a sea view otherwise it’s tricky to have natural light"
    Read review
    "Sea view double room, away from the lift"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing