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09/07/2017 10/07/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$95
          US$83
          Great Deal
          US$95
          US$84
          Traveller (143)
          Room & Suite (60)
          Dining (21)
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          Overview
          • Excellent19%
          • Very good36%
          • Average29%
          • Poor10%
          • Terrible6%
          Travellers talk about
          “sea view” (119 reviews)
          “small balcony” (22 reviews)
          Free Wifi
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Casino
          4.0 Star Hotel
          All hotel details
          The Claremont Hotel
          358 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          375 reviews
          #1 of 22 hotels in Douglas
           
          Ascot Hotel
          341 reviews
          #3 of 22 hotels in Douglas
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (945)
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          1 - 5 of 933 reviews

          Reviewed 2 days ago via mobile

          Clean basic. Nice rooms. Nice pool, jacuzzi and gym. Probably needs. a refurbishment but staff very helpful and patient with difficult customers...as we experienced in the bar. Not very busy for June but none of the island was. As long as you don't mind basic...More

          1  Thank awaydaysManchester
          Reviewed 3 days ago

          Just spent a 2 night weekend here and I'll start with the one positive first - the hotel was clean, absolutely no complaints about the standard of cleanliness both in our room and the rest of the hotel. Now for the rest of my review,...More

          2  Thank KazG999
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

          Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

          Reviewed 4 days ago

          This hotel has so much potential to be a great hotel: it has beach front views and walking distance to Douglas City Centre passed the hotel named after the late Sir Norman Wisdom Transport is close- bus, train, horse carriage plus taxis are readily ordered...More

          2  Thank Martin Q
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 3 days ago

          Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

          Reviewed 2 weeks ago via mobile

          This hotel has so much potential to be a great motel: it has beach front views and walking distance to Douglas CBD. Transport is close- bus, train, horse carriage plus taxis are readily ordered and reliable. The staff however are unhappy and not helpful at...More

          2  Thank Rim60
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 3 days ago

          Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

          Reviewed 3 weeks ago via mobile

          We stayed here last year during the TT for our honeymoon. The hotel knew that we were on our honeymoon and even though it was their busiest week, they still managed to give us a seaview room and gifts of wine etc were left for...More

          1  Thank Sarah H
          Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 3 days ago

          Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

          The Claremont Hotel
          358 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          375 reviews
          #1 of 22 hotels in Douglas
           
          Ascot Hotel
          341 reviews
          #3 of 22 hotels in Douglas
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Pool
          • Restaurant
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Casino and Gambling
          • Pool
          • Restaurant
          • Spa
          Details
          • Price range
          • US$67 - US$125 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 On the Beach Hotel in Douglas
          • #3 Luxury Hotel in Douglas
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 133
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA and Cancelon so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • Isle of Man >
          • Douglas
          • Also Known As
          • Best Western Palace Hotel Douglas ,
          • Best Western Palace Hotel And Casino ,
          • Hilton Hotel Douglas ,
          • Hilton International Douglas ,
          • Hilton Douglas ,
          • Douglas Hilton ,
          • Best Western Palace Hotel & Casino Isle Of Man/Douglas
          Add Photo Photos
          Traveller (143)
          Room & Suite (60)
          Dining (21)
          Pool & Beach (7)
          Hotel & Grounds (129)
          Bathroom (4)
          Nearby
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          341 reviews
          .21 km away
           
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          Nearby Restaurants
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          Macfarlanes
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          Enzos Restaurant
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          Nearby Attractions
          Manx Museum
          620 reviews
          1.12 km away
          Palace Casino
          98 reviews
          .64 km away
          The Tynwald Library
          5 reviews
          1.46 km away
          Guided Tours of Mann
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          1.18 km away
          Questions & AnswersAsk a question
          Zoediane10
          Are there hairdryers available in the rooms? Thanks
          24 June 2017|
          Answer Show all 14 answers
          Response from PalaceHotelManager | Property representative |
          Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
          0
          Votes
          Jeanne B
          Hi, could anyone advise on the following please? Are jeans and trainers allowed in the restaurant Is WiFi free Is there a charge for use of the swimming pool Thanks
          23 May 2017|
          Answer Show all 8 answers
          Response from PalaceHotelManager | Property representative |
          Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
          1
          Vote
          bazaathome
          how far to ferry
          25 April 2017|
          Answer Show all 6 answers
          Response from PalaceHotelManager | Property representative |
          Hi, Thank you for your question. It is a few minutes in a taxi or can be walked in 20 minutes. There are also house trams that will take about 10 minutes. We look forward to you staying with us.
          0
          Votes
          Room Tips
          "Sea front worth the little extra"
          Read review
          "Sea view room 231 was a good room"
          Read review
          "Get a room that is not facing the entrance, preferably facing the sea."
          Read review
          "Ask for a sea view - I had the car park!!"
          Read review
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