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03/12/2017 04/12/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    03/12/2017 04/12/2017
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    US$82
    US$68
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    US$82
    Traveller (155)
    Room & Suite (66)
    Dining (21)
    The Claremont Hotel
    396 reviews
    #6 of 15 hotels in Douglas
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    Overview
    • Excellent19%
    • Very good37%
    • Average29%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “sea view” (139 reviews)
    “small balcony” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,040)
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    1 - 5 of 1,028 reviews

    Reviewed 2 days ago

    I last stayed here some 20+years ago - from the outside, the hotel looks a bit dated and in need of modernisation. However, the excellent staff, and service and quality breakfast make up for any doubts you might have if you have prejudged the hotel...More

    Review collected in partnership with Best Western GB
    Thank jenniferrF371KG
    Reviewed 3 days ago via mobile

    Just back from this great value hotel.the staff from reception through to chambermaid where excellent and always happy and helpful. Breakfast was good plenty of choice and pool facilities brill.definately will be returning.

    Thank Metrfc
    Reviewed 3 days ago

    I'll start with the only bad point , all of our 4 pillows smelled of stale sweat , they were that bad I actually had to ring reception when we got in after a night out and request they were changed at 3am , the...More

    Thank Kev P
    Reviewed 4 days ago via mobile

    Work weekend stay with a colleague (and friend). We booked a twin room with sea view which is probably worth it in the summer but in early November it's not necessary, although you do get a nice sun rise in the morning. The room was...More

    Thank seekeroffortune2013
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for kind comments regarding the rooms. I do apologise for the attitude you received from staff in the...More

    Reviewed 2 weeks ago via mobile

    2nd time been and once again a top place to stay love it staff were brill rooms very clean and tidy totally recommend this place close to the town centre easy jump on tram and buses the stops are outside hotelMore

    Thank Paul P
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, I am glad you found our staff accommodating and nice to see that you...More

    The Claremont Hotel
    396 reviews
    #6 of 15 hotels in Douglas
    1.4 km
     
    Ellan Vannin Metro Hotel
    611 reviews
    #2 of 15 hotels in Douglas
    1.3 km
     
    Sefton Hotel
    652 reviews
    #11 of 15 hotels in Douglas
    1.0 km
     
    Ascot Hotel
    369 reviews
    #4 of 15 hotels in Douglas
    0.2 km
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$57 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Douglas
    • #3 On the Beach Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Cancelon, Hotels.com, Orbitz, Hotwire, Travelocity and TripOnline SA so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Isle Of Man/Douglas
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    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (134)
    Bathroom (5)
    Nearby
    The Claremont Hotel
    396 reviews
    1.37 km away
     
    Sefton Hotel
    652 reviews
    .97 km away
     
    Ascot Hotel
    369 reviews
    .21 km away
     
    Ellan Vannin Metro Hotel
    611 reviews
    1.27 km away
     
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    Ask a question
    Questions & Answers
    benloz63
    18 October 2017|
    AnswerShow all 13 answers
    Response from hildawent | Reviewed this property |
    We go to the Casino often as we love the Chinese Restaurant Majestic which is sited in the Casino. Robert is very accommodating and provides the best Chinese on the Island. We finish our evening at the machines or tables in... More
    1
    Vote
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 15 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Room Tips
    "Go for sea view to make the most of the scenery , don't go for a room at the rear as it's noisy at..."
    Read review
    "Ask for sea view"
    Read review
    "Sea view better but more expensive"
    Read review
    "If you can get a suite. very nice"
    Read review
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