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08/10/2017 09/10/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    08/10/2017 09/10/2017
    US$86
    US$61
    SAVE US$25
    US$70
    US$61
    Traveller (154)
    Room & Suite (65)
    Dining (21)
    The Welbeck Hotel
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    Overview
    • Excellent19%
    • Very good37%
    • Average29%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “sea view” (116 reviews)
    “small balcony” (24 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
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    The Welbeck Hotel
    421 reviews
    #1 of 15 hotels in Douglas
     
    Storrs Hall
    703 reviews
    #5 of 13 hotels in Bowness-on-Windermere
     
    North Ocean Hotel
    855 reviews
    #4 of 73 hotels in Blackpool
     
    Milverton House
    483 reviews
    #4 of 60 hotels in Llandudno
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,008)
    There are newer reviews for Best Western Palace Hotel & Casino
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    201 - 205 of 996 reviews

    Reviewed 6 September 2016

    Similar complaint to an earlier review, our room was at the back of the hotel and over looked the carpark. again we were above the fans from the kitchen and the noise was constant. We also had the bin lorry wake us most mornings when...More

    2  Thank Barry M
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 September 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 6 September 2016 via mobile

    We had 3 nights, and it was fine, the shower could have had more water pressure, but otherwise the room was clean and fine, the breakfast was a buffet style, so not amazing but adequate, we had one evening meal, once again buffet style, the...More

    1  Thank Robin L
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 September 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 5 September 2016

    Our room was at the back of the hotel and over looked the carpark. Unfortunately we were above the fans from the kitchen and the noise was constant. We spoke to the management and were advised that there were no other rooms available, the receptionist...More

    1  Thank UK_Tad
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 5 September 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 3 September 2016 via mobile

    The four point review is based on the whole IOM Classic TT Experience. Didn't check-in until 4 as oddly that is the check-in time! (2 is a more acceptable time) The member of staff at the desk was in my opinion trying to be too...More

    Thank TheScottishPassenger
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 5 September 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 2 September 2016

    Fantastic location, just could do with up gardeing redecoration of rooms & hotel Staff great,Breakfast would go again and use this hotel in future so not all bad , the Isle of man is a fantastic place to visit would recomend it to all will...More

    Review collected in partnership with Best Western GB
    Thank Shaun W
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 5 October 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    The Welbeck Hotel
    421 reviews
    #1 of 15 hotels in Douglas
     
    Storrs Hall
    703 reviews
    #5 of 13 hotels in Bowness-on-Windermere
     
    North Ocean Hotel
    855 reviews
    #4 of 73 hotels in Blackpool
     
    Milverton House
    483 reviews
    #4 of 60 hotels in Llandudno
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$68 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Orbitz, Travelocity, TripOnline SA, Hotwire and Cancelon so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Isle Of Man/Douglas
    Add Photo Photos
    Traveller (154)
    Room & Suite (65)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (134)
    Bathroom (5)
    Nearby
    The Welbeck Hotel
    421 reviews
    .26 km away
     
    North Ocean Hotel
    855 reviews
    99.73 km away
     
    Storrs Hall
    703 reviews
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    Milverton House
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    102.24 km away
     
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    Ask a question
    Questions & Answers
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 14 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Jeanne B
    23 May 2017|
    AnswerShow all 8 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
    1
    Vote
    Room Tips
    "Definitely worth going for a sea view."
    Read review
    "I was situated on 3rd Floor with a sea view and it was extremely quiet"
    Read review
    "Rooms to the front have sea views"
    Read review
    "Choose a room with an even number as these have sea views."
    Read review
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