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Ascot Hotel

1.2 km from Douglas centre
  • Free Wifi
  • Breakfast included
  • Restaurant
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1 room, 2 adults, 0 children
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7 Empire Terrace, Douglas IM2 4LE
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320 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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London, United Kingdom
Reviewed yesterday NEW

We had a nice weekend in the Ascot hotel while staying in the Douglas. The room was very large and the bed comfortable. Breakfast was excellent and I was very pleased to have big fat juicy local kippers both mornings. The one downside was the fact that the room was very hot and we were unable to turn off the...

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Helpful?
Thank IanW_Ealing
Doncaster, United Kingdom
Reviewed 2 days ago NEW

First visit to the Ascot hotel, what a gem will stay again. We visit family at least 3 times a year, and this is up there with the best, room was great,check pictures out on the net, did not eat in the hotel but checked out the menu and it looked very good. Good location, parking is street parking which...

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Thank PETER D
Douglas, United Kingdom
Reviewed 4 days ago NEWvia mobile

Decided to spend a night in the Ascot as a treat for the wife as it was her birthday. What a mistake. It was cold in rooms, the beer was stale, the food was terrible and to top it off a rude and obnoxious manager. Don't waste your time and money here.

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Helpful?
1Thank buster0608
clivep68, Owner at Ascot Hotel, responded to this review

Dear Buster0608 We think your wife should and deserves better, instead of hiding behind a keyboard we would have more respect for you if you had complained at the time as you can see from our previous reviews, your review does not stack up, as for your comments that our manager was rude and obnoxious who you have not named,...

Isle of Man
Reviewed 2 weeks ago

We have had a few meals at the Ascot Restaurant and they never fail to serve lovely food and the staff are really friendly and helpful, very recommended that's for sure.......good menu, plenty of choice.

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Helpful?
Thank jessiom
clivep68, Manager at Ascot Hotel, responded to this review

Dear jessiom Thank you for taking the time to write your very generous 5* review on your recent visit to the Ascot Grill Restaurant. It was nice to hear you and you enjoyed our restaurant as well as the staff being friendly and the meals being served to your liking, I will take great pleasure in passing on your comments...

Wedmore, United Kingdom
Reviewed 2 weeks ago via mobile

We would definitely stay at this hotel again. I found this hotel on line, having never visited the island before. We booked a family room and were surprised when we reached the room that it was like 2 rooms, the children's beds in one half and double bed in the other half with an expansive window looking down to the...

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Helpful?
Thank buntythecow
clivep68, Manager at Ascot Hotel, responded to this review

Dear buntythecow Thank you for taking the time to write your 5* review of your time here at the Ascot Hotel on the Isle of Man. We are glad you enjoyed your stay and found the hotel clean and tidy and enjoyed the views from your bedroom, also that you found the staff friendly and helpful, as well as our...

Isle of Man, United Kingdom
Reviewed 4 weeks ago

Located on a back promenade street in an area with a few rundown flats I expected the worst but was really surprised. Lovely staff and huge, well presented room. Only down sides are the bathroom which was fairly dated (corner jacuzzi baths), carpets and textured walls/ceilings. Though being a old hotel it's expected... Overall the best hotel I've stayed on...

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Helpful?
Thank JeanieGold
clivep68, Manager at Ascot Hotel, responded to this review

Dear Jeaniegold Thank you for taking the time to write your 5* review on your recent stay at the Ascot Hotel. I will take great pleasure in passing on your comments to the team within the hotel, your feedback is much appreciated, and we are glad you enjoyed your stay as well as your room, we have started our winter...

Liverpool, United Kingdom
Reviewed 23 December 2016

My brother and his wife along with myself and my wife where visiting family in the Isle of Man and had an overnight stay at the Ascot. The staff were all very friendly and welcoming and the rooms very clean. When I go back to the Island I will certainly stay there again

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Helpful?
Thank John B
clivep68, Manager at Ascot Hotel, responded to this review

Dear John B Thank you for taking the time to write your very generous 5* review on your recent visit to the Ascot Hotel. It was nice to hear you and your family enjoyed your stay with us, it's a pleasure to read your comments about the hotel and I will take great pleasure in passing on your comments to...

Poulton-Le-Fylde
Reviewed 17 December 2016

I have been staying here each week since September and it's simply the best hotel I have stayed in. It is the genuine, friendly, funny, and caring staff that make it what it is. Rooms The rooms are big and spacious, many having sofas in them. They are always very clean, made up daily. All of them have a jacuzzi...

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Helpful?
Thank hulse2k
clivep68, Manager at Ascot Hotel, responded to this review

Dear Matt Thank you for taking the time to write your 5* review of your time at the Ascot Hotel on the Isle of Man. We are glad you enjoyed your four month stay with us and found the hotel clean, tidy, spacious and comfortable, and the restaurant and food to your liking. i have been off for all of...

Prague, Czech Republic
Reviewed 4 December 2016

I have read some review from people who have stayed at this hotel with mixed reviews, i am staying in the place right now as i write this and i am very very cold in my room and have been from the time i got here. I have asked the staff why they is no heating in my room and...

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Helpful?
1Thank faujja58
clivep68, Owner at Ascot Hotel, responded to this review

Dear Faujja 58, We have 23 people booked into this Hotel at the minute and YOU are the only one complaining about heating. The heating is set to various times of a day and cannot, repeat CANNOT be programmed to do other hours, because it is a complex system, covering 40 bedrooms. Your comments, as you know, are complete nonsense...

Kaysville, Utah
Reviewed 2 December 2016 via mobile

We visited the Isle of Man and stayed two nights at the Ascot hotel. When I read the other reviews before staying I expected something different. The hotel was clean but clearly dated. The plumbing was very tricky. You could not use the shower and the toilet at the same time. The shower was very particular and it was hard...

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Helpful?
2Thank RobsLaw
Norman M, Owner at Ascot Hotel, responded to this review

Hi Rob, Your review left me without breath, as for a small tariff per person, it sounds as though you expected the Savoy. Let us examine what you said......why did you attempt to use the toilet and shower at the same time...it is not possible my friend. The floor has a slope to it....yes it does slope as these buildings...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort and luxury at an affordable price, the Ascot Hotel is well known for delivering quality service and facilities at a tariff which won't stretch your wallet. All our rooms have a spa bath fitted as standard ... more   less 

Additional Information about Ascot Hotel

Address: 7 Empire Terrace, Douglas IM2 4LE
Region: United Kingdom > Isle of Man > Douglas
Price Range: $77 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascot Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Ascot Hotel Douglas
Ascot Hotel Isle Of Man/Douglas
Hotel Style:
#1 Family Hotel in Douglas
#1 On the Beach Hotel in Douglas
#2 Romantic Hotel in Douglas
#3 Business Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in front superior, great jacuzzi bath and wonderful view of Douglas bay”
 of 5 bubbles 670JohnB670, 23 Dec 2016 | Read review
“family rooms with a sea view , top floor”
 of 5 bubbles WMitch66, 31 Oct 2016 | Read review
“Don't put too much soap/shampoo in the jacuzie bath”
 of 5 bubbles Dangermouse8350, 22 Oct 2016 | Read review
“311 Is a nice room...”
 of 5 bubbles jessiom, 18 Oct 2016 | Read review
“Seafront rooms on the third floor,there is a lift offer views from Onchan head to Douglas Head.”
 of 5 bubbles MMM52, 18 Oct 2016 | Read review
5 of 5