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Bay Dilkhusa Grand Hotel

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Bay Dilkhusa Grand Hotel
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601 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Derby, United Kingdom
Reviewed 2 days ago NEW

We liked the rather old-fashioned character of the hotel. Staff super, food good to very good. Buffet breakfast really convenient and drinks vouchers much appreciated. Nigel, our driver, was great and excursions, included and optional, plus local buses, meant we were able to see a lot of the area. Bedroom chairs rather uncomfortable and bathroom small with only a hand...

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Helpful?
1Thank angelajbunting
wakefield
Reviewed 1 week ago

We have just returned from a 4 night stay with Shearings at the hotel Dilkhusa. Upon arrival we were given the keys to room 216. This was a very tired looking room with dampness in one corner, and should certainly not be let out to anyone. Having made our feelings known to reception staff we were given the keys to...

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Helpful?
1Thank vicjanwakefield
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. I am glad you enjoy the food and also found the staff polite and helpful. We had few problems with the heating system but they have been resolved now. Once again, thank you for your feedback and we hope to see you again...

Paignton, United Kingdom
Reviewed 3 weeks ago

The hotel offered excellent value for money for a short break away.The food was excellent with very good choices and the staff were very polite and helpful.It is in an excellent location for the harbour and local scenery and offers a lovely base for exploring the North Devon coast

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2Thank Jayne_Derek2013
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, all members of staff are very friendly and work hard to make sure our customers have a great time. Once again, thank you for your review and we hope to see you again in a near future.

Loughborough, United Kingdom
Reviewed 1 November 2016

This was a last minute decision to visit Ilfracombe & we chose a Shearings coach trip to the Bay Dilkhusa Grand Hotel. Firstly, travelling with Shearings was a very pleasant experience. Comfortable coach, sensible stops & a friendly driver. The hotel was extremely well run with very friendly, helpful staff. We had a recently refurbished room that was clean and...

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Helpful?
4Thank Chris D
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all I would like to thank you for taking the time to post your comments. Your feedback is very important and will help us to keep motivated and working hard, making sure all our customers have a great stay with us. I am glad you enjoyed your stay with us and found the food and service good. Once...

Tamworth, United Kingdom
Reviewed 31 October 2016

I have just returned from a weekend break at this wonderful hotel the staff were really helpful and perform ed their positions in a professional way the food was excellent and the restaurant was well organised the entertainment was extremely good and also the bar lounge and ballroom were really well laid out I had a single room which was...

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Helpful?
3Thank Stuart E
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, all members of staff are very professional and work hard to make sure our customers have a great time with us. Once again, thank you for your review and we hope to see you again in...

Birmingham, United Kingdom
Reviewed 31 October 2016

Travelled here with shearings and had a great time.Got a room that had been refurbished and had a new bathroom. Have to say the entire staff of the hotel are first rate. All friendly and efficient. Restaurant service was great , Pat the manager ran a very smooth service.

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Helpful?
2Thank _iproctor25
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your feedback. I am glad you enjoyed your stay with us. As you said, all members of staff work really hard and are friendly and efficient. I will also pass your lovely comments to Pat, our Restaurant Manageress. Once again, thank you for your review and we hope to see you again in a near...

Warrington, United Kingdom
Reviewed 26 October 2016

Have just returned from a Shearings all inclusive weekend . The hotel as far as we were concerned was excellent. We had room 103 which was a large recently decorated twin room. The upgraded room had really comfortable beds, and a small seating area. It was at the front of the hotel but the passing traffic caused us no problems....

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3Thank BARBARA G
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money with good food, comfortable accommodation, great service and fantastic entertainment. All members of staff work really hard to make sure our customers have a brilliant time with us. Once...

Yorkshire, United Kingdom
Reviewed 14 October 2016

The room was discusting the shower door was hanging off, skirting boards were rotten, the toilet seat was hanging off and not to mention the state of the beds the brown stain what even was that, mould in the bathroom

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2Thank karenmal2016
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. I am sorry to read about your experience with us. Your feedback is very important and will help us to improve where needed. Not sure what room you were during your stay as it is not mentioned on your review, but I can...

Portsmouth, United Kingdom
Reviewed 14 October 2016 via mobile

Just back from a 5 day break with Shearings The Dilkhusa hotel in Ilfracombe is well located in the centre of the town and very well presented with ongoing work of the upkeep while we were there. The staff are a credit to the hotel,especially the waiting staff who served everyone with a smile. We had entertainment on all four...

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Helpful?
3Thank Roger W
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your review. I am glad you enjoyed your stay with us and I will pass your lovely comments to the staff. As you said, we are working to improve our facilities and we are in the process of redecorating 12 bedrooms. The new bedrooms will offer comfortable beds, stylish furniture and deco, new bathrooms, flat...

Hereford, United Kingdom
Reviewed 13 October 2016

Stayed here for a short break ,food good, room cleaned daily, staff polite and friendly ,would stay here again, only downside for my husband was that there is no covered smoking area and it was raining during our stay, only limited on-site parking which meant we had to park elsewhere due to all available parking being taken before we arrived/booked

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Helpful?
2Thank samantha t
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money with good food, comfortable accommodation, great service and fantastic entertainment. Once again, thank you for your feedback and we hope to see you again in a near future.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more   less 

Additional Information about Bay Dilkhusa Grand Hotel

Address: Wilder Road, Ilfracombe EX34 9AH, England
Region: United Kingdom > England > Devon > Ilfracombe
Price Range: $94 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Dilkhusa Grand Hotel 3*
Number of rooms: 98
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Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, Devon
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Questions & Answers

Here's what travellers have asked, with answers from Bay Dilkhusa Grand Hotel staff and other travellers.
18 questions
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Bath, United Kingdom
4 months ago
Runcorn, United Kingdom
over a year ago
Goole, United Kingdom
over a year ago
Goole, United Kingdom
over a year ago

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Questions? Get answers from Bay Dilkhusa Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for an upgrade from the £99.00 rooms”
 of 5 bubbles vicjanwakefield, 26 Nov 2016 | Read review
“Room 301 (single room)”
 of 5 bubbles 193stuarte, 31 Oct 2016 | Read review
“Had room 219, not the biggest but clean, new bathroom.”
 of 5 bubbles _iproctor25, 30 Oct 2016 | Read review
“Ask when booking where the room is.”
 of 5 bubbles 420barbarag, 26 Oct 2016 | Read review
“top floor from a hike but much quitter than first floor”
 of 5 bubbles ricb1980, 6 Oct 2016 | Read review
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