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Bay Dilkhusa Grand Hotel

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611 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Southampton, England, United Kingdom
Reviewed 13 September 2015

5th sept 2015 lovely holiday lovely hotel clean staff helpful friendly. Maria our waitress was super. Entertain good. Food good good amount of choice. We had room 216 close to lift very nice at back of hotel so quiet. John our driver was excellent very knowledgeable cheery and always smart. Stair lifts to top lounge and dining other than that...

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Helpful?
2Thank Janet J
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money and the staff are always ready to help with a smile. I will pass your lovely comments to Maria. Once again, thank you for visiting us and for your...

Kingston-upon-Hull, United Kingdom
Reviewed 8 September 2015

as soon as we arrived we were made welcome and they do everything without fuss and aree so efficient with meals and everything, our waitress maria , such a lovely girl and always happy to help although she was rushed off her feet, we upgraded for a room with a view, we had a large room with a comfy bed...

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Helpful?
1Thank Angie A
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us and found staff friendly and helpful. All members of staff work really hard to make sure our customers enjoy their stay in a very friendly and safe atmosphere. Once again, thank you for your review, and we hope to...

Chesterield
Reviewed 6 September 2015

we have just returned from what was booked to be a 3 night Friday to Monday weekend break at this hotel. We checked out a day early as we really could not bear it any longer. The exterior is very dingy and does not present a very attractive image at all. Our rooms were on the 3rd floor. Although clean,...

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Helpful?
5Thank Fordefamily
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very welcomed and will help us to keep improving. We are actually in the proccess of redecorating the whole building and we are following a refurbishment plan which is helping us to improve the general hotel appearance and especially the...

birmingham
Reviewed 27 August 2015

Spent a weeks holiday in this holiday, with shearings, room was clean, but like most of the hotel, needs updating, the reception staff were very helpful on arrival, cases arrived at room, very quickly, the entertainment, the week we were there, was very good, with a variety of acts, We were lucky to be on the first floor, as this...

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Helpful?
1Thank kateshill
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. The Dilkhusa Grand Hotel is going through a refurbishment programme and every year we redecorate an average of 10-12 bedrooms, plus different areas in the hotel. Your feedback is important to us and will help us to keep improving...

Durham, United Kingdom
Reviewed 26 August 2015

Arrived on 21st August and greeted by friendly staff on reception who directed us to our room. The room was spotless with nice white fluffy towels on the bed. Food was very good served by a very nice waitress called Imma who was so hard working, as all staff here, our food was served piping hot and a good selection...

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Helpful?
4Thank bettybo2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. Your review is very welcomed and will help us to keep working hard. As you said, we offer an excellent value for money and the friendly staff are a true reflect of the high standards of customer care that...

Exeter, United Kingdom
Reviewed 24 August 2015

The hotel is now very tired and in need of some TLC! the staff are very pleasant except for one receptionist who obviously needs to go on a customer service course. Problem arose with pre booked car parking and someone using your place. Not dealt with very professionally. Food acceptable and public areas ok but in desperate need of decorating!

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Helpful?
1Thank Wallywelling
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. I am glad you enjoyed your stay with us. Regarding the incident with the parking, I discussed the situation with the staff and will make sure that incidents like that do not happen again. I would like to take the opportunity to pologise...

Cleethorpes, United Kingdom
Reviewed 23 August 2015

We spent 8 days with Shearings at this hotel, firstly I'd like to say to the management, your staff are really hard working, very helpful group of people even when some residents where very rude to them. Our room was always kept clean & tidy by Karen (thank you) Bar staff had a good sence of humour & a smile,...

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Helpful?
1Thank Charlietango147
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your feedback and your kind words. I am glad you enjoyed your stay with us. As you said, all members of staff work really hard to provide the best possible service and make sure that everyone has a nice stay with us. Once again, thank you for visiting us and...

Manchester, United Kingdom
Reviewed 22 August 2015

Sue and I had a great stay here recently the staff were very welcoming and the room very clean and comfortable. We were met by the manager Pedro who had organised keys and ourbags taken to our room which is a fantastic service. The food and choices were very good and our waitress Zuzan was very friendy and efficient. We...

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Helpful?
2Thank Peterfrommanchester
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, all members of staff work really hard to make sure our customers have a brilliant time with us and experience our great service standards. Once again, thank you for your review, and we hope to see...

Wakefield, United Kingdom
Reviewed 18 August 2015

Just got back from a 3 night stay at the dilkhusa with national holidays.room was ok you get what you pay for .we were a family of 9 which included a child the restaurant manager and staff were so helpful and friendly .The food was the best with have had at any of the bay hotels with plenty of choice...

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2Thank claire f
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your kind words. I am glad you and family enjoyed your stay with us. Once again, thank you for your review and we hope to see you again in a near future.

Swansea, United Kingdom
Reviewed 17 August 2015

Just returned from a 3 night bay inclusive stay at the Dilkhusa. Really enjoyed our stay in a plus room, which is basically a tastefully refurbished room ( well worth £5 each per night). Food was good and staff friendly and helpful, entertainment was fairly good too. I would definitely recommend this hotel which isn't just for older people. The...

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Helpful?
2Thank Jannette D
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money with Good Food, Great entertainment and brilliant service. Once again, thank you for your feddback and we hope to see you again in a...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more   less 

Additional Information about Bay Dilkhusa Grand Hotel

Address: Wilder Road, Ilfracombe EX34 9AH, England
Region: United Kingdom > England > Devon > Ilfracombe
Price Range: $165 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Dilkhusa Grand Hotel 3*
Number of rooms: 98
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Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, Devon
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Questions & Answers

Here's what travellers have asked, with answers from Bay Dilkhusa Grand Hotel staff and other travellers.
19 questions
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Bath, United Kingdom
5 months ago
Runcorn, United Kingdom
over a year ago
Slough, United Kingdom
24 days ago
Goole, United Kingdom
over a year ago

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Questions? Get answers from Bay Dilkhusa Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear are quiet but have no view.”
 of 5 bubbles RDH1, 4 Jan 2017 | Read review
“Pay extra we did, got a front of hotel room. But us and our friends found it very noisy from the rooms above.”
 of 5 bubbles F3346KVlindah, 2 Jan 2017 | Read review
“It's a four story hotel but the lift only goes to the third”
 of 5 bubbles johnaZ5996IC, 29 Dec 2016 | Read review
“Pay for an upgrade from the £99.00 rooms”
 of 5 bubbles vicjanwakefield, 26 Nov 2016 | Read review
“Room 301 (single room)”
 of 5 bubbles 193stuarte, 31 Oct 2016 | Read review
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