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Kiln Park Holiday Centre - Haven

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11/06/2017 12/06/2017
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Kiln Park Holiday Centre - Haven
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1,039 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
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Swansea County, United Kingdom
Reviewed 3 days ago NEW

We are privilege card holders and visit on average six times a year staying in a family members caravan with our dog. We love the site and the surrounding area and have always found the staff helpful and friendly. We enjoy eating in the restaurant on a daily basis but this is where our problem lies. There is no under...

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Helpful?
2Thank ronaele2015
Rhos-on-Sea, United Kingdom
Reviewed 4 days ago NEW

I am writing this review with two things in mind. The first is to heap praise on Phil, who checked us in to the touring section of the site as we arrived in our motorhome after a long and stressful journey from our home in North Wales. His calm and friendly manner was thoroughly appreciated as he immediately repaired some...

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Thank J13RHG
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello, Thank you for taking the time out of your day to leave us some wonderful comments in relation to your most recent touring holiday with us! Thank you for your kind compliments with regards to our touring warden, Phil! We always goes the extra mile for all of our guests and is more than happy to help if you...

Reviewed 6 days ago NEWvia mobile

We visited here on the 19th of May. The site itself is lovely, the caravan we stayed in was the deluxe model and was perfect for our needs apart from not having central heating which I could see being an issue in colder weather. The staff I must say were all polite happy and friendly. Nothing worse than going to...

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1Thank Morris-Griffiths
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello there! Thank you for your detailed review of your most recent holiday with us here at Kiln Park ! I am so pleased that you and your family had a wonderful time and that you would recommend us! I am pleased to read that your accommodation met all of your needs. With regards to the central heating, we offer...

County Offaly, Ireland
Reviewed 1 week ago NEW

absolute pits not a friendly place at all our car had to be washed every morning because it was spat at every morning staff did not want to deal with my complaint as i felt they were bias of the irish

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1Thank Deirdre F
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello there, Thank you for your review. Good or bad, we greatly appreciate all the feedback we receive as we are continuously working to improve our facilities and services. I am extremely regretful to learn of the circumstances that prompted you to write this review. I have spoken with each department and am unable to find any complaint made with...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

The whole family has a soft spot for this site. Minutes away from Tenby town via a short walk passed the beach, you can get there through a lane. Clubhouse is huge but there are stairs to get there but this didn't bother us. The caravan is A*, huge, modern, spare bedding in cupboards, they must undertake deep cleans, it...

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Helpful?
Thank A TripAdvisor Member
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello! Thank you for taking the time out of your day to leave us a 5* review! I am so delighted that you thoroughly enjoyed your holiday and that you have already booked again for next year! This is the best feedback we could possibly receive as it really shows that we are providing our guests with a memorable holiday...

Reviewed 1 week ago

My wife & I came back here for another week after enjoying our stay so much last year. Once again our prestige caravan was spotless & had all the kitchen utensils you would need. Staff on reception, restaurant & bar upstairs always friendly & helpful. The only downside this year involved food, the main restaurant menu has changed from last...

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1Thank Totalzero77
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello there, Thank you for taking the time out of your day to leave us a detailed review of your most recent holiday! I am so pleased to read that you had an enjoyable holiday and that it met all of your previous experiences. It's brilliant that you found your accommodation to be spotless and well equipped. Our Housekeeping team...

Swansea & Wellingborough
Reviewed 1 week ago via mobile

We stayed at kiln from 12th-19th of may. We had been last year and loved our caravan so decided to request the same one. Haven advised that this couldn't be guaranteed but they would try their best! We got our request and had kittiwake 68! Beautiful caravan and cleaners did a fantastic job on cleaning it was spotless. Check in...

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Thank swans90
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello there! Thank you for your lovely review of your most recent stay with us here at Kiln Park! I am so delighted to read that your accommodation was clean and comfortable. Our Accommodation team do work very hard to ensure each unit is prepared to our usual high standards. Thank you again for your compliments and, I will be...

Rhondda Cynon Taff, United Kingdom
Reviewed 1 week ago via mobile

Just returned from a week away and thoroughly enjoyed! Caravan was much nicer than we expected and really couldn't fault it. A well equipped caravan, clean and really warm in a great location. Kiln park is in a ideal location also being a short walk to Tenby Town and close to Saundersfoot. My only two negatives are that the onsite...

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Helpful?
1Thank Rachelleox
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi Rachelle, Thank you for your lovely review with regards to your most recent holiday with us. It's brilliant that you thoroughly enjoyed your holiday (and even better to see that you hope to return)! I am so delighted to see that you found your accommodation to be well equipped, clean and comfortable. Our Accommodation team work tirelessly to maintain...

Reviewed 2 weeks ago via mobile

Great time at a Safari tent. Phil was an exceptionally friendly and helpful guide answering all our queries and questions. Kayleigh from the sports team was wonderful with our son Alex teaching him archery and fencing followed by a football match. Lots to do and truely amazing, friendly staff. Sad to leave. Will definately come back.

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Helpful?
Thank Thea F
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi Thea! Thank you for taking the time out of your day to leave us a five star review! It's brilliant that you and your family thoroughly enjoyed your holiday with us here at Kiln Park. Thank you for your kind compliments towards our Touring Warden, Phil! He really does strive to ensure that each guest receives a warm welcome...

Reviewed 2 weeks ago via mobile

Just spent a week here, weather fantastic. Lovely park, and the on site bar and restaurant really nice with lovely beer garden. Caravan disappointing though! Fridge ridiculously small for a 6 berth! Kitchen not very well equipped! The oven was flimsy with only one shelf. There was dog hair on the settees which hadn't been hoovered and very old seagull...

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Helpful?
1Thank Kristine F
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi Kristine, Thank you for taking the time out of your day to review your most recent holiday with us here at Kiln Park. Good or bad, we greatly appreciate all the feedback we receive as we are continuously working to improve our facilities and services. I am sorry to see that you found your caravan to be too small...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Kiln Park Holiday Centre - Haven

Address: Marsh Road, Tenby, Wales
Region: United Kingdom > Wales > Pembrokeshire > Tenby
Hotel Class:4 star — Kiln Park Holiday Centre - Haven 4*
Number of rooms: 700
Also Known As:
Kiln Park Hotel Tenby
Kiln Park Tenby
Kiln Park Holiday Centre - Haven Tenby, United Kingdom
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Questions & Answers

Here's what travellers have asked, with answers from Kiln Park Holiday Centre - Haven staff and other travellers.
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Questions? Get answers from Kiln Park Holiday Centre - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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daibunn, 8 May 2017 | Read review
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ruththomas2, 24 Apr 2017 | Read review
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elizabethmH1696VU, 14 Apr 2017 | Read review
“We had an extra wide caravan and the space was great.”
AnnLuton, 12 Apr 2017 | Read review
“Cleanest site, and very friendly,”
marie_0121, 10 Apr 2017 | Read review
5 of 5