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Kiln Park Holiday Centre - Haven

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Kiln Park Holiday Centre - Haven
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966 Reviews from our TripAdvisor Community

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There are newer reviews for Kiln Park Holiday Centre - Haven
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Showing 965: English reviews
petersfield, England
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2016 via mobile

Just stayed here over the bank holiday weekend. The bars and restaurants were completely understaffed with long, often over 10 people, slow queue's for food and drink. Prestige caravan we stayed in was tired and smelt of smoke. The queue's continued in the camp shop which itself wasn't bad, good choice and not as expensive as it could have been.

Helpful?
Thank j0hnb0b
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for leaving a little review regarding your recent break with us here at Kiln Park. I am sorry to read of the long queues you experienced in our restaurants and bar. Our staff strive to ensure that each guest is served in a timely manner and that a high level of customer care is maintained. As we are... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2016 via mobile

My wife and I absolutely enjoyed our stay at kiln park this weekend the children loved doing all the activities and one of the activity staff kim was very helpful and great with the children thank you very much kim. The rest of our visit was all up to standard the caravan was clean.

Helpful?
1 Thank DavidJones19979
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time to leave a short but wonderful review of your recent break with us here at Kiln Park. We really appreciate hearing from our guests as we are always looking for ways to improve and grow as a company. Thank you for all of your kind words in regards to our team member Kim, I... More 

Newport, United Kingdom
Level Contributor
4 reviews
Reviewed 27 May 2016

This was a first trip to a caravan park as a family. The park exceeded our expectations. Great location with access to Tenby and south beach in walking distance. Facilities were clean, modern and there was a relaxed friendly, family atmosphere. All staff were friendly.our caravan was very clean and comfortable. We had a fantastic stay and didn't want to... More 

Helpful?
Thank summerleaze2016
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time to leave such great feedback and 5 stars! I am so happy to see that we exceeded your expectations and that this is your fist holiday with us and you are already planning to return ( if you did book your original holiday through us, when you book within 2 weeks of leaving park... More 

Cardiff
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2016 via mobile

Stayed in the prestige accommodation Mon-fri (4 adults-2 children) caravan was outstanding we could not fault it at all! Spacious, clean..outside decking so the children could play on their scooters and scooters :) two minutes walk from the beach which we made the most of. Activities sports coach *Rhys*was awesome with the children and went out of his way to... More 

Helpful?
6 Thank gemma j
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for your wonderful five star review of your recent break with us here at Kiln Park. I am so happy to see that your accommodation met all of your expectations. We are lucky to have such a dedicated cleaning team that really do strive to ensure each accommodation is prepared to our high standards. It was such a... More 

Hertford, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 May 2016

We stayed at Kiln Park on a cheap newspaper offer. We decided to upgrade as it had not cost us a lot. I have to say - its probably the best holiday camp I've ever stayed on. The caravans were new and well looked after, the site was blissful with quiet areas for those wishing to relax and get some... More 

Helpful?
Thank Trudy P
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for reviewing your recent stay with us here at Kiln Park. I am so delighted to read that you had a lovely holiday. We take great care in ensuring each guest is well looked after and that each accommodation is prepared to our highest standard. Management and team on the park are trained to be pleasant and courteous... More 

Suffolk, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 May 2016

We are Haven Caravan Owners based at another Park and visited Kiln Park to dine in the Harbwr Lights Restaurant. The menu seemed a little pricey. We both opted for a chicken meal at £9.95. The meal consisted of chicken, chips and peas but unfortunately only the chips were really hot enough. We reported this and there was also a... More 

Helpful?
2 Thank Sweep C
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for your feedback in regards to our Harbwr Lights restaurant. I understand that you found the menu to be on the expensive side. We do try to keep prices competitive with local bars and restaurants, however, I have forwarded your feedback on to our Complex manager for him to review. As we are always looking for ways to... More 

Maidstone, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2016

Wow. What a week! We stayed in a Prestige caravan with decking, which was very clean with comfy beds. It was well equipped and had everything we needed, although a dvd player would have been nice. We found the entertainment perfect for our 7 & 9 year olds. They loved the 'funstars' with James and the gang. We liked the... More 

Helpful?
Thank N_Cheetham
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for leaving such wonderful feedback in regards to your recent break with us here at Kiln Park. I am so pleased to see you had a fantastic holiday with us and that you will be back next year. We really appreciate all feedback we receive as we are constantly striving to improve our facilities and services and we... More 

Wigan, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2016

Myself , my husband, our two year old and my parents have just come back from a stray here and thoroughly enjoyed it. Before arriving we had some very specific needs, as my Dad has a tracheotomy breathing tube and is generally unable to get around very much. I asked, upon booking, for advice as to which type of caravan... More 

Helpful?
1 Thank Emma L
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time out of your day to leave us such wonderful feedback. It was such a pleasure to read all of your kind comments and I have shared your comments with the team! I am so delighted to read that you and your family had a comfortable stay. Our reception team really do strive to ensure... More 

Hereford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 May 2016 via mobile

Enjoyed a great sun holiday weekend here. The van was beautiful and immaculate, great kitchen facilities, very impressed. We paid to have beds made up and towels ready which was worth the small extra charge. The park was clean and well maintained. All staff were great. The evening entertainment was also very good. Fantastic beach a few minutes walk off... More 

Helpful?
Thank Astral S
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time to leave us your thoughts regarding your holiday with us here at Kiln Park. I am thrilled to read that you had a great weekend. We strive to exceed all our guests expectations and I am so pleased to see that all aspects of your holiday were fantastic. Thank you for your wonderful comments... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 May 2016 via mobile

My wife & I have just come back from a weeks stay here for our 1st wedding anniversary. We stayed in a lovely prestige caravan which was spotless on arrival & had all kitchen utensils we needed. Staff are very friendly from the reception team to the restaurant & bar staff,a special mention has to go to Chloe who was... More 

Helpful?
Thank Totalzero77
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for all of your kind words and for taking the time to leave us a 5* review! It is such a pleasure to read your wonderful feedback and I am so delighted to see you are returning to us next year. It's great to see your accommodation was prepared to our usual high standards and that our Prestige... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Kiln Park Holiday Centre - Haven

Address: Marsh Road, Tenby, Wales
Region: United Kingdom > Wales > Pembrokeshire > Tenby
Hotel Class:4 star — Kiln Park Holiday Centre - Haven 4*
Number of rooms: 700
Also Known As:
Kiln Park Hotel Tenby
Kiln Park Tenby
Kiln Park Holiday Centre - Haven Tenby, United Kingdom
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Questions & Answers

Here's what travellers have asked, with answers from Kiln Park Holiday Centre - Haven staff and other travellers.
27 questions
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Questions? Get answers from Kiln Park Holiday Centre - Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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