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Kiln Park Holiday Centre - Haven

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14/05/2017 15/05/2017
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Kiln Park Holiday Centre - Haven
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1,020 Reviews from our TripAdvisor Community

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There are newer reviews for Kiln Park Holiday Centre - Haven
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Showing 1,019: English reviews
Newton Abbot, United Kingdom
Reviewed 24 June 2016

Decided to take our two boys on holiday for the first time. We chose Kiln Park based on what the Haven website said about the park, and we weren't disappointed. From the moment we stepped in we were made to feel welcome. The caravan was fantastic. Every member of staff there is a credit to Haven. Nothing was too much...

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Thank Mike O
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time to leave us your thoughts regarding your recent break with us here at Kiln Park. I am over the moon to read that your first family holiday was a great success! I'm so pleased to read that you received a warm welcome and that each member of staff was accommodating. Here at Kiln Park,...

Waterford, Ireland
Reviewed 23 June 2016

Just back from a week stay in kiln park with party of 5 3 kids 2 adults, have been here several times and always loved it with no complaints at all, however this time is was not as good as previous holidays here, location and facilities excellent especially the beach and tenby town on your doorstep although it is expensive...

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3Thank bigeddie2016
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for leaving us your thoughts regarding your holiday with us. Firstly, may I say how sorry I am to hear of the problems encountered during your recent holiday at Kiln Park Holiday Centre. It is our aim to meet and hopefully exceed our customer’s expectations and if we have failed to achieve this in your case then I...

Cardiff, United Kingdom
Reviewed 22 June 2016

Our party included two adults and a 7 year old boy. Stayed in a standard caravan which was lovely and well equipped. Enjoyed the various activities on offer - archery, swimming, arcades etc. Our boy loved it! The staff leading the activities were also very helpful and encouraging. Restaurant is decent and the club lounge was quite entertaining - especially...

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Thank BMER89
Kiln P, Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello, thank you for leaving us a review on your recent holiday with us, your kind comments really are much appreciated. I was so pleased to read that you enjoyed all aspects of your stay, and that you found the caravan to have everything you needed - we have invested a lot of time into getting this right so its...

Newport, United Kingdom
Reviewed 21 June 2016 via mobile

Just came back from kiln park tenby first impressions where good well kept park we arrived early on the day and the van was ready and waiting for us . As for the accommodation we stayed in a prestige and were very happy with the standard and also very happy we had decking aswell so big thumbs up there the...

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2Thank tarty31
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for leaving us a detailed review regarding your holiday with us here at Kiln Park. I am delighted to read that you were able to check in to your accommodation early and that you found our Prestige with Decking to be very comfortable. It's also great to read that you were right next to the other families travelling...

Swindon, United Kingdom
Reviewed 21 June 2016

We selected a hard standing pitch fro 3 nights as summer up until now has been very wet. We were placed amongst the seasonal pitches which with their awnings being left up looked a bit scruffy as the grass around them could be kept short. We chose this site for its close proximity to Tenby itself and not for the...

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Thank Margalot42
Kiln P, Manager at Kiln Park Holiday Centre - Haven, responded to this review

Good Evening, Thank you so much for leaving us a review on your recent stay with us. We rely heavily on our guests feedback in order to improve and of course maintain our standards. We do have a number of our touring guests who choose to book with us for one month at a time, although these aren't in a...

Porth, United Kingdom
Reviewed 19 June 2016 via mobile

Went here with my family for the weekend! The kids loved the complex and the arcade! We loved our van, how clean it was and the location! We arrived late so Nick on security took us to our van and explained where everything was and what days out we could do with the kids, Top Bloke! We are already saving...

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Thank sarahthomas777
Kiln P, Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello, Firstly thank you for taking time out to write a review on our holiday park- your feedback is really appreciated! I was over the moon to read of the fantastic time you had here with us. I was so pleased to read your specific comments about how many your kids loved the complex and the arcade, and how much...

Reviewed 18 June 2016 via mobile

First of all I'll start with the park itself. The caravans are very well looked after and the area is very clean. My little boy loved the arcades and enjoyed the little play area. Now for the bad. Having been here once before I did hope for an improvement this time which I never got. On the first visit to...

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3Thank Trefelin06
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for leaving us a review in regards to your recent holiday spent with us here at Kiln Park. I'm pleased to see that you found your accommodation and park to be clean. We are lucky to have such hard working and dedicated team that strive to maintain our high standards. Regarding our Life Guards, Management and team on...

Wales
Reviewed 16 June 2016 via mobile

Site and grounds are kept lovely and clean. Litter pickers around early every day and grass cut lovely. I did feel for such a large site it could do with some updating and money spending on it. Outdoor pool could have more seating and Tuck shop for snacks and drinks for everyone Not just a cafe for caravan owners only....

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2Thank nannyjules
Kiln P, Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi There, Thank you very much for taking the time to let us know your thoughts and feedback on your recent break with us. I was so happy to see that you found the park to be very clean and the grounds team to be on top of things like the grass cutting and the litter...it is a difficult task...

Ebbw Vale, United Kingdom
Reviewed 14 June 2016 via mobile

Stayed here Friday the 10th June to Monday the 13th June! At first it was a good start but then we had a problem with our gas cooker and asked them to sort it but they never did and then one of the bouncers on the Saturday night threatened to "knock out" my partner! It's fair to say we will...

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1Thank jordan1801
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time to leave us a review in regards to your recent holiday with us here at Kiln Park. I was deeply concerned to learn that your partner was not treated with our usual high standards of customer service. I can confirm that your partner has forwarded his complaints to me via e-mail and that I...

Reviewed 14 June 2016 via mobile

I went away this month and can't complain about it. I haven't been for years but the staff were lovely (except one of the night bouncers in the club). Upon arrival caravan was ready at 4PM and it was lovely and clean. It was a new style model. Went into the entertainment side and wasn't really happy as it lacked...

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1Thank Sam W
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Thank you for taking the time to leave us review regarding your recent break with us here at Kiln Park. Thank you for compliments in regards to our staff. We do strive to ensure each guest is well looked after and that a high level of customer service is maintained. I can confirm that your feedback was received via e-mail...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Kiln Park Holiday Centre - Haven

Address: Marsh Road, Tenby, Wales
Region: United Kingdom > Wales > Pembrokeshire > Tenby
Hotel Class:4 star — Kiln Park Holiday Centre - Haven 4*
Number of rooms: 700
Also Known As:
Kiln Park Hotel Tenby
Kiln Park Tenby
Kiln Park Holiday Centre - Haven Tenby, United Kingdom
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Questions & Answers

Here's what travellers have asked, with answers from Kiln Park Holiday Centre - Haven staff and other travellers.
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Questions? Get answers from Kiln Park Holiday Centre - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best pitches are the hard standing just in case of rain/ flood.”
ruththomas2, 24 Apr 2017 | Read review
“We stayed in Guilemot, seemed nice and quiet until the trains went past!”
elizabethmH1696VU, 14 Apr 2017 | Read review
“We had an extra wide caravan and the space was great.”
AnnLuton, 12 Apr 2017 | Read review
“Cleanest site, and very friendly,”
marie_0121, 10 Apr 2017 | Read review
“Contact the Kiln Park team, they will listen and advise you... they are excellent.”
Macowls, 8 Apr 2017 | Read review
5 of 5